Operations Manager - Renewable

Operations Manager

Renewable Energy experience required

My client is looking for a Operations Manager for our Cambridge branch to manage a team of engineers. They will, alongside their team be responsible for organising the teams diaries, day to day people management, dealing with customers.

Responsibilities:

• You'll lead a friendly team installing air source and ground source heat pumps
• You'll organise the daily operations of the team
• You'll learn more about all the renewable products that we provide and support with their installation.
• You'll liase with sales to ensure all installation information is correct
• You'll ensure organisation and efficiency is maintained to a high standard
• You'll work with the site team to ensure site preparation is complete and manage all work in progress through to completion and commissioning
• You'll communicate effectively with customer to explain how the products and systems work and maintain a high level of customer service.
• You'll ensure all information is collated correctly for commissioning paperwork
• You'll liase with finance to ensure they have the correct information required for invoicing
• You'll support the technical team with faults and call outs
• You'll manage your team
• Planning and delivering their personal development, with regular feedback and 1 to 1 meetings to ensure they can develop in line with their role and ambition to progress further.
• Handling annual leave requests and other absence, ensuring that there is the appropriate cover for the team

Experience required:

• Experience within a similar industry
• Line management experience with a lteam of engineers
• Knowledge of construction, building fabric and renewable technologies.
• Exceptional organisational and time management skills
• Strong customer service experience
• Positive attitude and great problem solving skills
• Extensive experience with Microsoft 365 packages
• Full UK driving licence

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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