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- Tasks: Lead a dynamic team to deliver top-notch customer service and achieve sales targets.
- Company: Join Kurt Geiger, a vibrant footwear brand inspired by London’s creativity and diversity.
- Benefits: Enjoy a competitive salary, generous bonuses, and exclusive discounts.
- Why this job: Be part of a fast-paced environment with real opportunities for growth and progression.
- Qualifications: Experience in fast-paced retail management, preferably in fashion or luxury brands.
- Other info: Embrace a culture of kindness and inclusivity while representing a leading luxury brand.
The predicted salary is between 28800 - 43200 £ per year.
Kurt Geiger is an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. For over fifty years, our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters.
Responsibilities:
- Ensure customer service is of the highest standards at all times
- Be a role model for your team and Kurt Geiger with your own service standards
- Ensure all store and company sales targets, policies and procedures are met and maintained
- Actively liaise, communicate and develop good relations with your team and Senior Management
- Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
- Rota your team effectively and ensure optimum cover during peak trading periods
- Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards
- Ensure your boutique maintains excellent visual presentation which is consistent with company guidelines
Requirements:
- Previous high turnover, fast paced store/concession management role
- Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred
- A customer service ambassador
- Proven ability to drive a large team
Benefits:
- Competitive basic salary
- Generous bonus structure
- Enviable discounts
If you’re successful, you will work for a business which recognises that amazing people are the key to driving our business forward and fulfil our vision of being the world’s leading multi-channel retailer of luxury branded shoes and accessories. We are a fast-paced business where no two days are the same, so you will need to be adaptable; but we will reward your hard work, commitment and loyalty with a fantastic benefits package and very real opportunities for progression.
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager (Manchester)
✨Tip Number 1
Familiarise yourself with Kurt Geiger's brand values and culture. Understanding their commitment to inclusivity, creativity, and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Highlight specific instances where you improved team performance or customer satisfaction.
✨Tip Number 3
Network with current or former employees of Kurt Geiger. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
✨Tip Number 4
Be ready to discuss your passion for fashion and customer service. Prepare to articulate how your personal style and experiences align with the luxury and fashion-forward ethos of Kurt Geiger.
We think you need these skills to ace Department Manager (Manchester)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Kurt Geiger's values and brand identity. Highlight your understanding of their commitment to inclusivity, creativity, and customer service in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in fast-paced retail management, particularly in fashion or luxury brands. Emphasise your achievements in driving sales and managing teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your leadership style. Mention specific examples of how you've maintained high customer service standards and developed team performance in previous roles.
Showcase Your Adaptability: In your application, provide examples of how you've successfully adapted to changing environments in retail. This will demonstrate your ability to thrive in Kurt Geiger's fast-paced business model.
How to prepare for a job interview at Placed
✨Showcase Your Customer Service Skills
As a Department Manager, you'll need to demonstrate your commitment to high customer service standards. Prepare examples of how you've successfully handled customer interactions in the past, showcasing your ability to resolve issues and enhance the customer experience.
✨Emphasise Team Leadership Experience
Highlight your previous experience in managing a team, especially in fast-paced environments. Be ready to discuss how you motivate your team, manage productivity, and handle employee relations, as these are crucial for maintaining a high-performance team at Kurt Geiger.
✨Understand the Brand's Values
Familiarise yourself with Kurt Geiger's brand ethos and values, particularly their focus on inclusivity, creativity, and community. During the interview, express how your personal values align with theirs and how you can contribute to their mission of empowering talent.
✨Prepare for Visual Merchandising Questions
Since maintaining excellent visual presentation is key, be prepared to discuss your experience with visual merchandising. Think of specific examples where you've successfully implemented visual strategies that align with brand guidelines and enhanced the shopping experience.
