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- Tasks: Lead the night team, manage guest check-ins, and ensure hotel security.
- Company: Join Pontins Brean Sands, a top holiday destination in the UK.
- Benefits: Enjoy discounts on stays, food, and leisure club memberships, plus free meals and uniform.
- Why this job: Be part of a vibrant team, develop your career, and enjoy a fun work environment.
- Qualifications: Hospitality supervisory experience preferred; knowledge of Opera cloud is a bonus.
- Other info: We are an equal opportunities employer; no agencies please.
The predicted salary is between 24000 - 36000 £ per year.
Location: Somerset, TA8 2RJ, United Kingdom
We have an exciting new vacancy to join our team as a Night Manager at Pontins Brean Sands, one of the UK’s most iconic holiday destinations.
Benefits include:
- An attractive salary
- Career development opportunities throughout the UK
- Significant staff discount rates when staying at one of our 60 hotels in the UK
- 50% discount off food and drink if staying at one of our hotels
- Friends and family hotel stay discounts
- Reduced membership at our Leisure clubs
- Free meals on duty (when applicable)
- Employee referral scheme
- Free Uniform (if applicable to your role)
- Up to 28 days holiday including bank holidays per annum
- Auto enrolment pension scheme
Your duties will include:
- Managing the nights team including their training and rotas
- Running Night Audit, checking guests in and out
- Looking after the hotel security and guest requirements overnight
- Taking regular site walks and security checks of fire exits and public areas
- Setting up rooms ready for any events or clearing up after as required
- Ensuring an accurate handover is provided for the next team on duty
The ideal candidate will have hospitality supervisory experience and a knowledge of Opera cloud would be advantageous but is not essential.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
Contact Detail:
Pontins Holiday Parks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Manager
✨Tip Number 1
Familiarise yourself with the specific duties of a Night Manager at Pontins Brean Sands. Understanding the nuances of managing a night team and handling guest requirements will help you stand out during any discussions.
✨Tip Number 2
Network with current or former employees of Pontins to gain insights into the company culture and expectations. This can provide you with valuable information that you can use to tailor your approach when applying.
✨Tip Number 3
Highlight any relevant supervisory experience in hospitality during your interactions. Be prepared to discuss specific examples of how you've successfully managed teams or handled guest issues in the past.
✨Tip Number 4
If you have experience with Opera cloud, make sure to mention it. Even if it's not essential, demonstrating familiarity with this system could give you an edge over other candidates.
We think you need these skills to ace Night Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Night Manager position. Tailor your application to highlight relevant experience in hospitality and any supervisory roles you've held.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your hospitality supervisory experience. Include specific examples of how you've managed teams, handled guest requirements, and ensured security in previous roles.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the Night Manager duties and how your skills align with their needs. Be sure to convey your passion for providing excellent guest experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Pontins Holiday Parks
✨Showcase Your Leadership Skills
As a Night Manager, you'll be leading a team. Be prepared to discuss your previous supervisory experience and how you've successfully managed teams in the past. Share specific examples of how you motivated staff or resolved conflicts.
✨Familiarise Yourself with Hotel Operations
Understanding hotel operations is crucial for this role. Brush up on your knowledge of night audits, guest check-ins, and security protocols. Being able to speak confidently about these processes will demonstrate your readiness for the position.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the hotel's operations, team dynamics, and expectations for the Night Manager role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
✨Highlight Your Problem-Solving Abilities
Night Managers often face unexpected challenges. Be ready to discuss situations where you've had to think on your feet and resolve issues quickly. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
