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- Tasks: Supervise shifts, lead customer service, and manage team training.
- Company: Join The Grand Burstin Hotel, a stunning seafront hotel in Folkestone.
- Benefits: Enjoy discounts on stays, food, and leisure club memberships, plus free meals and uniform.
- Why this job: Be part of a vibrant team in a beautiful location with great career growth opportunities.
- Qualifications: Experience as a Restaurant Supervisor with a friendly, punctual, and professional attitude.
- Other info: We are an equal opportunities employer; right to work in the UK is required.
The predicted salary is between 24000 - 36000 £ per year.
We have an exciting new vacancy for a Restaurant Supervisor to join our team at The Grand Burstin Hotel in Folkestone. This superbly located 481 room hotel is based on the seafront, overlooking Folkestone's picturesque harbour and just a short walk to local amenities such as Folkestone centre and Folkestone central train station.
Benefits include:
- An attractive salary
- Career development opportunities throughout the UK
- Significant staff discount rates when staying at one of our 60 hotels in the UK
- 50% discount off food and drink if staying at one of our hotels
- Friends and family hotel stay discounts
- Reduced membership at our Leisure clubs
- Free meals on duty (when applicable)
- Employee referral scheme
- Free Uniform (if applicable to your role)
- Up to 28 days holiday including bank holidays per annum
- Auto enrolment pension scheme
Your duties will include:
- Supervising shifts to ensure the smooth running of the food and beverage service areas
- Leading with an excellent standard of customer service
- Assisting with managing the team, including training and developing staff
- Serving food & beverages to guests
- Maintaining a clean and organised service area
This role would be ideal for an experienced Restaurant Supervisor who is looking for a supervisory position. The successful candidate will be punctual and well-presented, with a friendly approach to providing excellent customer service.
We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.
Restaurant Supervisor employer: Britannia Hotels
Contact Detail:
Britannia Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Familiarise yourself with The Grand Burstin Hotel and its offerings. Understanding the hotel's unique features, such as its location and amenities, will help you demonstrate your enthusiasm and knowledge during any discussions.
✨Tip Number 2
Highlight your customer service skills in conversations. As a Restaurant Supervisor, you'll need to lead by example, so be ready to share specific examples of how you've provided excellent service in previous roles.
✨Tip Number 3
Network with current or former employees of The Grand Burstin Hotel. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare for potential scenario-based questions. Think about how you would handle various situations that may arise in a restaurant setting, such as managing staff conflicts or dealing with difficult customers, to showcase your leadership abilities.
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Restaurant Supervisor position. Tailor your application to highlight relevant experience in supervising food and beverage service.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in the restaurant industry, particularly in supervisory roles. Include specific examples of how you've led teams and provided excellent customer service.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are a good fit for the Restaurant Supervisor position and how your skills align with their expectations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Britannia Hotels
✨Showcase Your Customer Service Skills
As a Restaurant Supervisor, excellent customer service is key. Be prepared to share specific examples of how you've handled difficult situations or gone above and beyond for guests in previous roles.
✨Demonstrate Leadership Experience
Highlight your experience in managing and training staff. Discuss how you motivate your team and ensure smooth operations during busy shifts, as this will be crucial for the role.
✨Know the Venue
Familiarise yourself with The Grand Burstin Hotel and its offerings. Understanding the menu, the hotel’s unique features, and its location can help you answer questions more effectively and show your genuine interest in the position.
✨Dress to Impress
Since the role requires a well-presented individual, make sure to dress smartly for the interview. This not only reflects your professionalism but also aligns with the expectations of the hospitality industry.
