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- Tasks: Support trading applications by managing transaction flow and resolving issues swiftly.
- Company: Join Squarepoint, a leading global investment management firm focused on innovative trading strategies.
- Benefits: Enjoy a collaborative work environment with opportunities for remote work and professional growth.
- Why this job: Be part of a tech-driven team that values scientific research and continuous improvement in trading.
- Qualifications: Hands-on experience in trade flow support and proficiency in Linux, Bash, and SQL required.
- Other info: Ideal for self-motivated individuals who thrive in fast-paced environments and enjoy problem-solving.
The predicted salary is between 36000 - 60000 £ per year.
Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and operations and attribute our success to rigorous scientific research. As a technology and data-driven firm, we design and build our own cutting-edge systems, from high performance trading platforms to large scale data analysis and compute farms. With offices around the globe, we emphasize true, global collaboration by aligning our investment, technology, and operations teams functionally around the world. Building on our quantitative research platform and process-driven approach, Squarepoint also runs discretionary strategies to augment our systematic approach and monetize opportunities which may not be suitable to be traded in a systematic strategy.
Role: Trade Flow Support - Trading Application Support
Team: Technology Operations
Location: London
Position Overview:
- Manage global trading platform readiness: pre-trading & post-trading
- Provide monitoring and support for end to end transaction flow across the trading platform
- Quickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages
- Incident management: create and send reports following established process
- Intensive interaction with trading community, back office operations, brokers, exchanges, development and infrastructure teams
- Support scheduled changes: application deployments, network implementations and server maintenance
- Oversee automated processes, scheduled jobs and regular reports
- Manage users’ requests: track requests, review approvals, updates, resolution, closure, etc.
- Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams
Required Qualifications:
- Hands on trade flow support experience a must
- Proficient in Linux OS
- Proficiency with Bash and a scripting language such as Python or Perl required
- Detailed practical knowledge of FIX. Ideally, familiarity with native exchange protocols
- Experience in SQL (PostgreSQL, MySQL, MS SQL)
- Familiarity with Kdb+ is a plus
- Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP) – a plus
- Bachelor’s Degree in Computer Science, Engineering or related subject
- Highly organized, detailed, control oriented, enjoys solving problems and brings in a take charge attitude
- Strong verbal/written communication skills required to support daily interaction with brokers, exchanges, and internal teams
- Self-motivated individual that takes initiatives and has an ownership & accountability mindset
- Must show the ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environment
- Experience with the Atlassian stack (JIRA, Service Desk, Confluence, Bitbucket, Bamboo), Elastic Stack and Nagios
- Knowledge of ITIL is an advantage
Contact Detail:
Squarepoint Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Analyst-Trading Application Support (City of London)
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Linux OS, Bash, and Python. Having hands-on experience with these tools will not only boost your confidence but also demonstrate your technical proficiency during interviews.
✨Tip Number 2
Engage with online communities or forums related to trading application support. Networking with professionals in the field can provide you with insights into the role and may even lead to referrals, increasing your chances of landing an interview.
✨Tip Number 3
Prepare for potential technical assessments by practising common scenarios you might encounter in trade flow support. This could include troubleshooting issues or optimising workflows, which are crucial skills for the role.
✨Tip Number 4
Showcase your problem-solving abilities by preparing examples of past experiences where you've successfully managed incidents or improved processes. This will highlight your proactive approach and fit for the fast-paced environment at Squarepoint.
We think you need these skills to ace Support Analyst-Trading Application Support (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in trade flow support, Linux proficiency, and any scripting languages you know. Use keywords from the job description to demonstrate your fit for the role.
Craft a Strong Cover Letter: In your cover letter, explain why you're interested in the Support Analyst position at Squarepoint. Mention specific experiences that showcase your problem-solving skills and ability to work in a fast-paced environment.
Showcase Technical Skills: Clearly outline your technical skills related to the role, such as your experience with SQL databases, familiarity with FIX protocols, and any knowledge of the Atlassian stack. Provide examples of how you've used these skills in previous roles.
Prepare for Potential Questions: Anticipate questions related to incident management and your approach to troubleshooting. Be ready to discuss specific scenarios where you've successfully resolved issues or improved processes in a trading environment.
How to prepare for a job interview at Squarepoint
✨Showcase Your Technical Skills
Make sure to highlight your hands-on experience with Linux, Bash, and any scripting languages like Python or Perl. Be prepared to discuss specific examples of how you've used these skills in previous roles, especially in a trading environment.
✨Demonstrate Problem-Solving Abilities
Since the role involves incident management and quick decision-making, be ready to share instances where you've successfully identified and resolved issues under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Familiarise Yourself with Trading Protocols
Understanding FIX and native exchange protocols is crucial. Brush up on these topics before the interview and be prepared to discuss how you've interacted with trading platforms and managed trade flows in the past.
✨Communicate Effectively
Strong verbal and written communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, especially when discussing technical concepts. Consider preparing questions to ask the interviewers that demonstrate your interest in collaboration and teamwork.
