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- Tasks: Lead key accounts, manage client relationships, and develop sales strategies.
- Company: Join a thriving business known for innovation in essential product distribution.
- Benefits: Enjoy a competitive salary, clear leadership pathway, and a collaborative culture.
- Why this job: This role offers significant career growth and the chance to shape operational success.
- Qualifications: 5+ years in account management with strong leadership and negotiation skills required.
- Other info: Opportunity to succeed the current General Manager as part of succession planning.
The predicted salary is between 43200 - 72000 £ per year.
We are currently recruiting a Key Account Manager (Commercial Lead) to join a business who play a key role in the supply and distribution of essential products into a number of highly regulated sectors globally. This role gives you the opportunity to join the business on the pathway to become the overall General Manager.
About the business you are joining: The business have established themselves as one of the key players within an ever-growing and highly competitive market place. Despite a challenging economic climate over the last few years, this business have been an outlier and shown consistent growth. A values-driven, collaborative and forward thinking environment, this is a business that thrives off being at the forefront of innovation in their industry, and subsequently, look for individuals who embrace working in such environments also.
About the role: This position combines strategic account management with leadership development responsibilities. The Key Account Manager will be accountable for client engagement, quotation oversight, and sales pipeline development for key customer segments. As the role evolves, the Key Account Manager will also assume broader operational oversight as the successor to the current General Manager.
Some of the key responsibilities:
- Act as the commercial lead for key customer segments.
- Manage and mentor the order desk/customer service team to deliver high service levels and meet SLAs.
- Own the commercial performance and client engagement for top-tier accounts, proactively developing business opportunities and account plans.
- Analyse client behaviour and develop account strategies to enhance satisfaction and retention.
- Drive pipeline forecasting, proposal generation, and commercial reporting.
- Ensure interdepartmental alignment to fulfil client expectations in pricing, stock availability, and lead time.
- Support operational decision-making in partnership with the Site General Manager and fulfilment leadership.
- Progressively assume responsibility for site operations, staff leadership, and reporting as part of succession planning for the Site General Manager.
What we are looking for? The ideal candidate will combine commercial strength with operational leadership capabilities, with a proven track record in account management, client relationship building, and team leadership. This dual-role path offers an opportunity for significant career development, with the current Site GM set to retire. The successful candidate for this role will need to demonstrate the following:
- 5+ years in Account Management, Sales, or Business Development roles.
- Experience working with B2B clients in regulated sectors.
- Proven ability to lead teams and drive operational change or improvement.
- ERP and CRM system proficiency; Microsoft Dynamics or similar preferred.
- Commercially astute with strong relationship-building and negotiation skills.
- Structured, proactive, and solutions-driven.
- High attention to detail with strong analytical/reporting ability.
- Strong leadership presence and the ability to develop into a site-level managerial role.
What is on offer? A competitive salary and package. Clear pathway into a leadership role as you will step into and assume the General Manager. The opportunity to join a company with a great values driven and collaborative culture.
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - Commercial Lead
✨Tip Number 1
Research the company thoroughly to understand their values, culture, and recent developments in the industry. This knowledge will help you align your approach during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging in conversations can provide you with insider insights about the company culture and expectations for the Key Account Manager role.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your ability to manage key accounts and lead teams effectively. Be ready to discuss how you've driven operational improvements and built strong client relationships.
✨Tip Number 4
Familiarise yourself with ERP and CRM systems, particularly Microsoft Dynamics, as this is a preferred skill for the role. Being able to speak confidently about your experience with these tools can set you apart from other candidates.
We think you need these skills to ace Key Account Manager - Commercial Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management, sales, and team leadership. Use specific examples that demonstrate your success in B2B environments, particularly in regulated sectors.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the company's values and culture. Emphasise your commercial acumen and operational leadership skills, and explain how you can contribute to their growth and innovation.
Highlight Relevant Skills: In your application, clearly outline your proficiency with ERP and CRM systems, such as Microsoft Dynamics. Mention your analytical abilities and how they have helped you drive operational improvements in previous roles.
Showcase Leadership Experience: Provide examples of how you've successfully led teams and managed client relationships. Discuss any initiatives you've implemented that resulted in improved client satisfaction or retention, as this aligns with the role's responsibilities.
How to prepare for a job interview at Job Traffic
✨Showcase Your Commercial Acumen
Be prepared to discuss your experience in account management and how you've successfully driven commercial performance in previous roles. Highlight specific examples where you've developed business opportunities or enhanced client satisfaction.
✨Demonstrate Leadership Skills
Since this role involves mentoring a team, be ready to share your leadership experiences. Talk about how you've motivated teams, managed conflicts, and driven operational improvements in past positions.
✨Understand the Industry and Company Values
Research the company’s position within the regulated sectors they operate in. Familiarise yourself with their values and culture, and be prepared to explain how you align with them and can contribute to their innovative environment.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and strategic thinking. Prepare scenarios where you've had to analyse client behaviour or develop account strategies, and be ready to discuss the outcomes.
