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- Tasks: Support property managers with financial reporting and client documentation.
- Company: Join one of the UK's largest Property Management companies, Residential Management Group.
- Benefits: Enjoy a full-time office role with opportunities for career growth and development.
- Why this job: Be part of a team that values accuracy and client satisfaction in a supportive environment.
- Qualifications: Experience in service charge accounts and proficiency in Microsoft Office required.
- Other info: Commitment to safeguarding and creating safe communities is essential.
The predicted salary is between 36000 - 60000 £ per year.
About us: One of the UK's largest Property Management companies, Residential Management Group, has an opportunity for an experienced Senior Service Charge Accountant, based at our Hoddesdon Head office, to ensure that the property management function has the support and knowledge to deliver the highest quality service to their clients. Delivering information on all aspects of Property finances to both internal and external customers.
Where will I be working: This is a full-time office based role based at our Hoddesdon offices, EN11.
Role Purpose: As a Senior Service Charge Accountant, you will provide crucial financial support to property managers, produce documentation for client meetings, and assist in the budget preparation process. Your role will be pivotal in ensuring accurate financial reporting and client satisfaction.
Key Responsibilities:
- Produce and review periodic financial reports (weekly/monthly/quarterly) based on client requirements.
- Enter annual service charge budgets for billing.
- Calculate voids on semi-complete sites.
- Assist property managers with ad-hoc financial queries from customers and clients.
- Prepare 6-month and annual service charge accounts for key client developments.
- Submit client VAT return calculations as required.
- Offer an escalation path for complex queries/problems for internal and external customers.
- Liaise with clients to discuss account content.
- Follow and adhere to company processes, procedures, and policies.
Skills and Experience:
- Prior experience in service charge accounts preparation and dealing with accountants/audit queries.
- Proficient in Microsoft Word, Outlook, and Excel (Intermediate Level).
- High attention to detail and strong time management skills.
- Excellent communication skills with a consistent high level of customer service.
- Ability to make decisions independently and collaboratively, supported by evidence.
Preferred Qualifications:
- Member level IRPM (Institute of Residential Property Managers).
- Financial qualification (AAT/ACCA/CIMA).
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.
Contact Detail:
Residential Management Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Charge Accountant
✨Tip Number 1
Familiarise yourself with the specific financial reporting requirements in property management. Understanding the nuances of service charge accounts and how they differ from other accounting practices will give you an edge during discussions.
✨Tip Number 2
Brush up on your Excel skills, especially functions related to financial modelling and reporting. Being able to demonstrate your proficiency in Excel during the interview can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your experience with client interactions and how you've handled complex queries in the past. Highlighting your communication skills and customer service experience will be crucial for this role.
✨Tip Number 4
Research the company’s values and recent projects. Showing that you understand their mission and how you can contribute to their goals will demonstrate your genuine interest in the position.
We think you need these skills to ace Senior Service Charge Accountant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in service charge accounts preparation and your proficiency in Microsoft Excel. Use specific examples that demonstrate your attention to detail and time management skills.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your previous experience aligns with the role and express your enthusiasm for contributing to the property management function.
Highlight Relevant Qualifications: If you have any financial qualifications such as AAT, ACCA, or CIMA, make sure to mention them prominently. Also, if you are a member of the IRPM, include this information to strengthen your application.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your professionalism and attention to detail, which is crucial for the role.
How to prepare for a job interview at Residential Management Group
✨Showcase Your Financial Expertise
As a Senior Service Charge Accountant, it's crucial to demonstrate your knowledge in financial reporting and service charge accounts. Be prepared to discuss your previous experience with financial documentation and how you've handled complex queries in the past.
✨Highlight Your Attention to Detail
This role requires a high level of accuracy in financial reporting. During the interview, provide examples of how your attention to detail has positively impacted your work, especially in preparing budgets or financial reports.
✨Prepare for Client Interaction Scenarios
Since liaising with clients is a key responsibility, think of scenarios where you've successfully communicated complex financial information to clients. Practice explaining these situations clearly and confidently, showcasing your excellent communication skills.
✨Familiarise Yourself with Company Policies
Understanding the company's processes and policies is essential. Before the interview, review any available information about their approach to property management and safeguarding. This will show your commitment to aligning with their values and procedures.
