Hotel Operations Manager - Indigo Hotel

Hotel Operations Manager Salary: £42,000–£44,000 Location: London, West EndHave you got the right qualifications and skills for this job Find out below, and hit apply to be considered.Are you a driven hospitality leader with IHG experience and a passion for standout guest service? Hotel Indigo Leicester Square is seeking an Operations Manager to lead daily hotel functions and inspire a high-performing team at our vibrant boutique property in the heart of London’s West End.Key ResponsibilitiesOversee daily operations across front office, housekeeping, and maintenance.Deliver memorable, personalised guest experiences from check-in to check-out.Lead, mentor, and motivate a dynamic team.Ensure consistent delivery of Indigo’s unique lifestyle brand standards.Support revenue, cost control, and overall profitability.Ensure compliance with H&S, regulations, and company policies.What You’ll BringProven hotel operations management experience, ideally within IHG or a boutique/lifestyle brand.Confident leadership and people-management skills.Passion for service, detail, and creating standout guest experiences.Commercial mindset with KPI and financial awareness.Familiarity with hotel systems and brand standards.