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For Companies At a Glance
- Tasks: Join our team to develop and oversee member-focused insurance products.
- Company: We're a purpose-led organisation supporting lifestyle and travel services.
- Benefits: Enjoy a hybrid work model and competitive salary with excellent perks.
- Why this job: Make a real impact by improving insurance products for our members.
- Qualifications: Strong understanding of insurance, analytical skills, and excellent communication required.
- Other info: Located in East Grinstead, ideal for candidates in London, Kent, or Sussex.
The predicted salary is between 30000 - 35000 £ per year.
Location: Hybrid – 1 day per week in East Grinstead, ideally suited to candidates based in London, Kent or Sussex
Salary: £30,000 – £35,000 per annum + excellent benefits
Permanent, Full Time
Our client is a long-standing, purpose-led membership organisation supporting people with lifestyle and travel-related services. They are now looking to appoint an Insurance Product Executive to join their growing team.
Overview
This role sits within the Insurance & Financial Services function and focuses on the development, improvement and oversight of a range of member-facing insurance products. From travel and health cover to caravanning and ferry insurance, you'll act as the internal expert—balancing technical accuracy with empathy for member needs.
Working across departments, you’ll ensure insurance products meet regulatory requirements, respond to real member feedback, and stand up well against competitors. You’ll also help support call centre queries (around 20% of your time), assist with claims insight, and keep documentation clear and compliant.
Essential Criteria
- Strong understanding of insurance products—ideally travel, health or niche cover
- Experience supporting regulated products (FCA knowledge a plus)
- Analytical mindset with experience reviewing claims data, trends and feedback
- Empathy-led, member-focused approach
- Excellent communication skills, both written and verbal
- Detail-driven, organised and confident using tools like Google Workspace
- Experience in product support, technical customer service, or a similar role
To apply, please send your CV. Due to the volume of applications we are only able to contact successful applicants. Therefore if you have not heard from us within 10 working days please deem your application as unsuccessful on this occasion.
Membership Bespoke is acting as a recruitment business in relation to this role. Membership Bespoke positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
Contact Detail:
Membership Bespoke Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Executive - Insurance
✨Tip Number 1
Familiarise yourself with the specific insurance products mentioned in the job description, such as travel and health cover. Understanding these products will allow you to speak confidently about them during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Research the company’s values and mission, especially their focus on member support. Tailoring your conversation to reflect how your personal values align with theirs can make a strong impression during any discussions.
✨Tip Number 3
Prepare to discuss your analytical skills and experience with claims data. Be ready to provide examples of how you've used data to improve customer service or product offerings in previous roles, as this is crucial for the position.
✨Tip Number 4
Network with professionals in the insurance industry, particularly those with experience in regulated products. Engaging with them can provide insights into the role and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Product Executive - Insurance
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and essential criteria for the Product Executive - Insurance position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: Emphasise your experience with insurance products, particularly in travel or health cover. Provide specific examples of how you've supported regulated products or worked in a customer service role that required technical knowledge.
Showcase Analytical Skills: Demonstrate your analytical mindset by including examples of how you've reviewed claims data or identified trends in previous roles. This will show your ability to contribute to product improvement and oversight.
Craft a Compelling CV: Ensure your CV is well-structured and clearly outlines your relevant skills, experiences, and achievements. Use bullet points for easy readability and tailor your personal statement to reflect your empathy-led approach and member-focused mindset.
How to prepare for a job interview at Membership Bespoke
✨Showcase Your Insurance Knowledge
Make sure to brush up on your understanding of various insurance products, especially travel and health cover. Be prepared to discuss how these products work and any recent trends in the industry, as this will demonstrate your expertise and passion for the role.
✨Emphasise Empathy and Member Focus
Since the role requires a member-focused approach, think of examples from your past experiences where you successfully addressed customer needs or concerns. Highlighting your ability to empathise with members will set you apart from other candidates.
✨Prepare for Regulatory Questions
Familiarise yourself with the regulatory landscape surrounding insurance products, particularly those governed by the FCA. Be ready to discuss how you would ensure compliance and maintain high standards in product oversight.
✨Demonstrate Analytical Skills
Given the analytical nature of the role, prepare to discuss how you've used data to inform decisions in previous positions. Bring examples of how you've reviewed claims data or feedback to improve products or services, showcasing your detail-oriented mindset.
