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- Tasks: Join us as a Graduate IT Technician, supporting users and maintaining our IT systems.
- Company: We're a forward-thinking company in Telford, focused on innovation and technology.
- Benefits: Enjoy a competitive salary, flexible working, 25 days holiday, and a comprehensive benefits package.
- Why this job: Be part of a dynamic team, enhance your skills, and contribute to exciting tech projects.
- Qualifications: Minimum HNC in Computer Science or equivalent; knowledge of Microsoft 365 is essential.
- Other info: Opportunities for personal development and training in cutting-edge IT technologies await you.
The predicted salary is between 28800 - 48000 £ per year.
Our client is seeking a Graduate IT Technician to join their team in Telford. Reporting to the Director of Engineering and Innovation, the Graduate IT Technician will implement, operate, and maintain the organisation’s computer systems and networks, ensuring users have efficient and secure IT functionality to support business operations.
Key Responsibilities- Act as the first point of contact for IT support, resolving user issues with computers and network devices.
- Maintain robust cybersecurity strategies to secure client and server systems.
- Ensure an effective business continuity and disaster recovery plan is in place.
- Install, configure, and maintain software and hardware components of IT systems.
- Diagnose and troubleshoot software and hardware issues, repairing or replacing components as needed.
- Maintain and update technical documentation and test new hardware/software before full implementation.
- Support the planning and rollout of new technologies and applications.
- Minimum HNC in Computer Science, Information Systems, or equivalent experience.
- Working knowledge of Microsoft 365 administration (Azure Active Directory, Exchange, SharePoint, Teams, OneDrive, etc.).
- Microsoft 365 Administration/Developer certification preferred but not essential.
- Exposure to Microsoft Power Platform (Power Automate, Power Apps, Power BI) is a plus.
- Strong analytical, problem-solving, and communication skills with a collaborative mindset.
- Competitive salary with a comprehensive benefits package.
- 25 days holiday (plus Bank Holidays), pension scheme, life insurance, and employee assistance programme.
- Flexible working, free car parking, EV charge points, and Bike 2 Work scheme.
- Social and wellbeing activity programme.
- Opportunities for personal development and training in cutting-edge IT technologies.
Contact Detail:
LinkedIn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate IT Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, especially Microsoft 365 and its components. Having hands-on experience or projects that showcase your skills in these areas can set you apart from other candidates.
✨Tip Number 2
Network with professionals in the IT field, particularly those who work in similar roles. Attend local tech meetups or online forums to connect with others and gain insights into the company culture and expectations.
✨Tip Number 3
Prepare for potential technical interviews by brushing up on troubleshooting techniques and common IT issues. Practising how to explain your problem-solving process can demonstrate your analytical skills effectively.
✨Tip Number 4
Showcase your collaborative mindset by highlighting any team projects or experiences where you worked closely with others. This role values communication and teamwork, so examples of successful collaboration will resonate well with the hiring team.
We think you need these skills to ace Graduate IT Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Graduate IT Technician role. Emphasise your knowledge of Microsoft 365 administration and any certifications you may have.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your problem-solving abilities. Mention specific experiences where you've successfully resolved IT issues or implemented new technologies.
Highlight Relevant Qualifications: Clearly state your qualifications, such as your HNC in Computer Science or equivalent experience. If you have exposure to Microsoft Power Platform, make sure to include that as well.
Showcase Soft Skills: In your application, highlight your strong analytical and communication skills. Provide examples of how you've worked collaboratively in past roles, as this is important for the position.
How to prepare for a job interview at LinkedIn
✨Showcase Your Technical Skills
Be prepared to discuss your knowledge of Microsoft 365 administration and any relevant certifications. Highlight your experience with tools like Azure Active Directory, Exchange, and SharePoint, as these are crucial for the role.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about how you would handle specific IT issues. Prepare examples from your past experiences where you successfully diagnosed and resolved technical problems, showcasing your analytical skills.
✨Emphasise Cybersecurity Awareness
Since maintaining robust cybersecurity strategies is a key responsibility, be ready to discuss your understanding of cybersecurity principles and any relevant experiences you have in implementing security measures.
✨Prepare Questions About the Role
Show your interest in the position by preparing thoughtful questions about the team dynamics, the technologies used, and the company's approach to IT support. This demonstrates your enthusiasm and willingness to engage.
