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- Tasks: Support people management and coach managers to achieve campaign goals.
- Company: Join a dynamic team focused on effective HR practices in a fast-paced environment.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Make a real impact by improving people practices and driving organisational change.
- Qualifications: Experience in HR, strong communication skills, and knowledge of employment law required.
- Other info: Ideal for those passionate about coaching and developing others in a collaborative setting.
The predicted salary is between 28800 - 43200 £ per year.
As part of this role you will support Operations to deliver effective people management to achieve key campaign goals. You will also provide coaching and support to people managers in the application of HR policies and processes, and drive capability improvement in people managers.
Duties:
- To proactively support the delivery of effective people management through expert advice and guidance as well as coaching and mentoring people managers.
- To identify solutions to people concerns through the development and implementation of improved people practices.
Experience:
- Experience within a similar role within a Contact Centre or fast-paced environment.
- Experience in leading organisational change including redundancy and TUPE programmes.
- Up-to-date knowledge of employment law and HR best practice with the ability to quickly build effective working relations with key stakeholders.
- Strong communication and influencing skills with experience of project planning.
- The ability to work within a team to deliver results, skills within identifying problems and the ability to develop alternative solutions.
- Experience helping others develop through coaching and sharing best practice.
- Highly personable, approachable and engaging with strong communication skills both verbal and written.
- Able to apply HR knowledge and experience to confidently make independent decisions.
- Good planning, time management and organisational skills.
- Working knowledge of Excel, PowerPoint and Microsoft packages.
- Strong HR system experience with the ability to quickly learn, use and develop the HR system.
Contact Detail:
Cactus Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Human Resources Generalist
✨Tip Number 1
Familiarise yourself with the latest employment laws and HR best practices. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with current or former HR professionals, especially those who have worked in contact centres or fast-paced environments. They can provide valuable insights and may even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare examples of how you've successfully coached and mentored others in previous roles. Being able to share specific instances where you've improved people management will set you apart from other candidates.
✨Tip Number 4
Showcase your project planning skills by discussing any relevant projects you've led or contributed to. Highlighting your ability to manage change effectively will resonate well with hiring managers looking for someone to drive capability improvement.
We think you need these skills to ace Human Resources Generalist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in HR, particularly in coaching and supporting people managers. Emphasise your knowledge of employment law and any experience in fast-paced environments like contact centres.
Craft a Compelling Cover Letter: In your cover letter, explain how your skills align with the job description. Mention specific examples of how you've successfully implemented HR practices or supported organisational change in previous roles.
Showcase Communication Skills: Since strong communication is key for this role, ensure your application reflects your ability to communicate effectively. Use clear and concise language, and consider including examples of how you've influenced stakeholders in the past.
Highlight Problem-Solving Abilities: Demonstrate your problem-solving skills by providing examples of challenges you've faced in HR and how you developed solutions. This will show your capability to identify and implement improved people practices.
How to prepare for a job interview at Cactus Search
✨Showcase Your HR Knowledge
Make sure to brush up on the latest employment laws and HR best practices. Being able to discuss these confidently will demonstrate your expertise and readiness for the role.
✨Prepare Real-Life Examples
Think of specific instances where you've successfully coached managers or implemented HR solutions. Sharing these experiences will highlight your practical skills and problem-solving abilities.
✨Demonstrate Strong Communication Skills
Since this role requires strong communication, practice articulating your thoughts clearly. Be prepared to discuss how you’ve influenced others and built relationships in previous roles.
✨Familiarise Yourself with the Company Culture
Research the company’s values and culture. Understanding their approach to people management will help you align your answers with what they are looking for in a candidate.
