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- Tasks: Lead a vibrant events team to organise student and commercial events at Bath Spa University.
- Company: Join Bath Spa University, a dynamic institution focused on inclusive education and community engagement.
- Benefits: Enjoy flexible working, generous leave, and a strong pension scheme, plus discounts and wellbeing support.
- Why this job: Make a real impact by creating memorable experiences while developing your leadership and organisational skills.
- Qualifications: Experience in hospitality management, financial reporting, and excellent communication skills are essential.
- Other info: Some evening and weekend work required; valid UK driver's license is a must.
The predicted salary is between 32200 - 36000 £ per year.
We are looking for a dynamic Conference & Events Manager to lead a busy events team at Bath Spa University, delivering a wide range of student, internal, and commercial events. This is a high-impact role for someone with strong leadership, operational, and customer service skills who is able to drive revenue, streamline operations, and deliver exceptional event experiences.
As Conference & Events Manager, you will lead the planning and delivery of a wide range of events at Bath Spa University - from student-focused activities like Welcome Week and Graduation to external conferences, weddings, and commercial bookings. You will oversee the end-to-end event process, manage the events calendar, ensure Health & Safety compliance, and coordinate with internal teams and external clients to deliver exceptional experiences. This role also involves managing commercial accommodation lets, driving income through strategic marketing and sales, and leading a dedicated team with a strong focus on service, efficiency, and financial performance. You will oversee budgets, reporting, and customer feedback, while contributing to business development and marketing efforts including social media, web content, and networking. Some evening and weekend work is required.
About You
- Proven experience in hospitality function
- Proven experience in Management
- Proven experience in Financial Reporting
- Planning & Organisational Skills
- Excellent Communication & Customer Service Skills
- Knowledge of HE conference market
- Knowledge of Health & Safety
- A flexible approach to working, due to nature of events
- A valid Full UK Drivers License is essential for this role
There will be a requirement to work weekends as required for this role, when only time off in lieu is provided. In addition, some Bank Holiday working may be required depending on the needs of the business. Working hours may be worked over any pattern based on any 5 days out of 7 subject to compliance with the Working Time Regulations.
Staff Benefits
- Generous pension scheme (Local Government Pension Scheme/Teacher's Pension Scheme)
- Enhanced paid leave - 41 - 46 days depending on the role (Full Time)
- Family friendly policies including hybrid working, flexible work environment, on-site nursery, and a sector-leading enhanced maternity scheme
- Employee Assistance Programme which offers access to on-demand GP appointments, wellbeing support and advice, and access to counselling
- Transport schemes including Electric Vehicle Scheme and Cycle to Work
- Wide range of discounts and financial benefits, accessed through an easy-to-use app
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Contact Detail:
Bath Spa University Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference and Events Manager
✨Tip Number 1
Familiarise yourself with Bath Spa University's events and their target audience. Understanding the types of events they host, from student activities to commercial bookings, will help you tailor your approach and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the events management field, especially those who have experience in higher education. Attend industry events or join relevant online forums to connect with others and gain insights that could be beneficial for your application.
✨Tip Number 3
Showcase your leadership and operational skills by preparing examples of past experiences where you've successfully managed events or teams. Be ready to discuss how you handled challenges and improved processes, as this will resonate well with the hiring team.
✨Tip Number 4
Research the latest trends in event management, particularly in the context of higher education. Being knowledgeable about current best practices and innovative ideas can set you apart and show your commitment to delivering exceptional event experiences.
We think you need these skills to ace Conference and Events Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in event management, hospitality, and leadership. Use specific examples that demonstrate your skills in planning, organisation, and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for events and your understanding of the role. Mention your experience with similar events and how you can contribute to Bath Spa University's goals.
Highlight Relevant Skills: In your application, emphasise your financial reporting skills, knowledge of Health & Safety regulations, and any experience in the higher education conference market. These are key aspects of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an events manager.
How to prepare for a job interview at Bath Spa University
✨Showcase Your Leadership Skills
As a Conference and Events Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on your approach to motivating staff and managing diverse event projects.
✨Highlight Your Financial Acumen
This role involves overseeing budgets and financial reporting. Be ready to discuss your experience with financial management, including how you've driven revenue and managed costs in previous positions.
✨Demonstrate Your Event Planning Expertise
Familiarise yourself with the end-to-end event planning process. Prepare to discuss specific events you've managed, detailing your organisational skills and how you ensured compliance with Health & Safety regulations.
✨Prepare for Customer Service Scenarios
Exceptional customer service is key in this role. Think of challenging situations you've faced in customer service and how you resolved them. This will show your ability to handle client needs effectively and maintain high satisfaction levels.
