At a Glance
- Tasks: Join a dynamic IT team as a 1st Line Support Engineer, tackling daily tech challenges.
- Company: Be part of a market-leading IT services company at the forefront of technology.
- Benefits: Enjoy hybrid working, outstanding training, pension, and exposure to cutting-edge cloud tech.
- Why this job: Kickstart your IT career with hands-on experience and a supportive culture focused on growth.
- Qualifications: Basic knowledge of Windows Server, Active Directory, Office 365, and networking is essential.
- Other info: Immediate interviews available β donβt miss out, apply now!
The predicted salary is between 25000 - 28000 Β£ per year.
A market leading client is looking to add a 1st line support engineer to join their dynamic IT department. They work in the IT Services industry, so IT is at the forefront of the business. They work with the latest technologies such as Azure and migrations to Windows Server 2019. The IT manager fully believes in developing professionals and not just working within your comfort zone. You will get exposure to all lines of support and various projects. This is an outstanding opportunity for a junior IT professional to catapult their IT careers!
Personality is key. We are looking for someone who has the right attitude, a thirst for technology and someone who is driven to succeed.
Skillset:
- Windows Server
- Active Directory/Azure AD
- Office 365
- Networking (DNS, DHCP, TCP/IP)
- Virtualisation
Desirable:
- Hyper-V
- VOIP
- MSP Experience
Benefits:
- Outstanding Training Programme
- Hybrid Working
- Pension
- Exposure to the latest cloud technologies
The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch to discuss in further detail.
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land 1st Line IT Support Engineer (Crawley)
β¨Tip Number 1
Familiarise yourself with the technologies mentioned in the job description, such as Azure, Windows Server 2019, and Office 365. Having a solid understanding of these tools will not only boost your confidence but also show your genuine interest in the role during any discussions.
β¨Tip Number 2
Prepare to discuss your previous experiences with customer service and technical support. Highlighting your problem-solving skills and how you've successfully assisted users in the past can set you apart from other candidates.
β¨Tip Number 3
Showcase your enthusiasm for learning and professional development. Since the company values growth, be ready to share examples of how you've pursued new knowledge or skills in IT, whether through courses, certifications, or personal projects.
β¨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your interview.
We think you need these skills to ace 1st Line IT Support Engineer (Crawley)
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience and skills related to the role of a 1st Line IT Support Engineer. Emphasise your knowledge of Windows Server, Active Directory, and any experience with Azure or Office 365.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your eagerness to learn. Mention specific technologies you are familiar with and express your enthusiasm for the opportunity to grow within the company.
Highlight Soft Skills: Since personality is key for this role, make sure to include soft skills such as communication, problem-solving, and teamwork in your application. Provide examples of how you've demonstrated these skills in previous roles or projects.
Follow Application Instructions: Ensure you follow the application instructions carefully. If the job posting mentions sending your CV directly to a specific email, do so. Double-check for any additional documents they may require.
How to prepare for a job interview at Placed
β¨Show Your Passion for Technology
Make sure to express your enthusiasm for IT and technology during the interview. Share any personal projects or experiences that demonstrate your interest, especially in areas like Azure or Windows Server.
β¨Prepare for Technical Questions
Brush up on key concepts related to Windows Server, Active Directory, and networking protocols like DNS and DHCP. Be ready to answer questions that test your understanding of these technologies.
β¨Demonstrate Your Problem-Solving Skills
Be prepared to discuss how you approach troubleshooting and resolving IT issues. Use examples from past experiences to illustrate your thought process and how you handle challenges.
β¨Emphasise Your Willingness to Learn
Since the company values professional development, highlight your eagerness to learn and grow within the role. Mention any relevant training or certifications you are pursuing or plan to pursue.