CRM Strategist

Customer Engagement Strategist / CRM Strategist – up to £65K plus bonusLondon & HybridThis role is at one of the top data and CRM agencies in London who continually produce award winning work. They are looking for a CRM Strategist / Customer Engagement Strategist to join this agency that really values its strategists and offers the opportunity to work with a team of inspiring people in a positive and dynamic environment.CRM StrategistYou will help develop CRM and CX strategies on a number of varied blue chip client accounts. The role will be across a range of great clients and will offer variety in terms of projects and potential strategic solutions.CRM Strategist – Skills and experience· Strong CRM / CX strategy experience· Some of your experience is gained within a marketing agency environment· A solid understanding of data-driven customer marketing and experience creating engaging customer lifecycle journeys. Some understanding of martech is beneficial· The ability to interrogate a client brief, understand the strategic challenge and define the best response· A forward thinker who is passionate about customer engagement· A strong communicator who can easily engage with clientsA great culture, a lovely team and some really exciting clients make this a great opportunity for a Customer Engagement Strategist