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- Tasks: Join a dynamic team to implement software and train users in a hybrid role.
- Company: Be part of a global organisation that prioritises career development and training.
- Benefits: Enjoy hybrid working, exceptional training, and opportunities for travel.
- Why this job: Make an impact by collaborating with customers and enhancing their software experience.
- Qualifications: Ideal for recent IT graduates or those with software implementation experience; SQL skills are a plus.
- Other info: Spanish speakers are highly valued; endless career growth awaits!
The predicted salary is between 28800 - 48000 £ per year.
My client is looking for a Software Implementation Analyst to work in a small IT Implementation team within a global organisation that can offer exceptional career development and training.
You will deliver new software implementation, train new users and configure the software to meet specifications. This role is open to both recent IT Graduates and anyone with any previous software implementation experience. You must have strong customer service skills as you will often collaborate with customers to validate solutions and ensure user requirements are met.
As a Software Implementation Specialist, your role responsibilities will be to:
- Liaise with customers to understand their requirements and configure the software to meet their needs.
- Liaise with customers on user acceptance testing of configuration elements, validating the software build.
- Create training material and provide training to users.
- Identify and assist to resolve all technical issues efficiently, and perform tests on all hardware/software elements and peripherals.
- Prepare and provide demonstrations of software.
- Support the technical lead in providing implementation estimates and project plans.
- Monitor software vendor performance continuously, reporting on performance to the IT management team.
- Collate and maintain standard implementation packages, with adequate training materials and implementation guides, in collaboration with the product support team.
- Keep up to date with software changes, learning new features and system processes.
- Support with software deployment, executing upgrades where required.
This role may involve travel to both UK and overseas sites to assist with system implementations and training. Comfortable demonstrating software processes to potentially large audiences and senior management. Accountable, taking ownership of the implementation of configuration specifications and technical issues.
SQL skills, with the ability to write queries and execute simple update statements. Ability to write basic javascript expressions.
There are boundless career growth opportunities within this company, so please send your CV now for immediate consideration.
Graduate IT Implementation Analyst employer: Ascent People Ltd
Contact Detail:
Ascent People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate IT Implementation Analyst
✨Tip Number 1
Familiarise yourself with common software implementation methodologies. Understanding frameworks like Agile or Waterfall can help you speak the same language as the team and demonstrate your readiness for the role.
✨Tip Number 2
Brush up on your SQL skills! Since the job requires writing queries and executing updates, being able to showcase your proficiency in SQL during discussions will set you apart from other candidates.
✨Tip Number 3
If you have any experience with training or creating training materials, be prepared to discuss this in detail. Highlighting your ability to communicate complex information clearly will resonate well with the hiring team.
✨Tip Number 4
Since customer service skills are crucial for this role, think of examples from your past experiences where you've successfully resolved issues or collaborated with clients. This will show your potential employer that you're a great fit for their team.
We think you need these skills to ace Graduate IT Implementation Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences related to software implementation. Emphasise any customer service experience, technical skills like SQL and JavaScript, and any training or teaching roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT and software implementation. Mention your ability to collaborate with customers and your eagerness to learn and grow within the company. If you speak Spanish, be sure to highlight this as a bonus.
Showcase Relevant Projects: If you have worked on any projects related to software implementation or have experience in training users, include these in your application. Describe your role, the challenges faced, and how you contributed to the project's success.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Ascent People Ltd
✨Showcase Your Technical Skills
Be prepared to discuss your SQL and JavaScript skills in detail. You might be asked to solve a problem or write a simple query during the interview, so brush up on your technical knowledge and be ready to demonstrate your abilities.
✨Emphasise Customer Service Experience
Since strong customer service skills are crucial for this role, think of examples from your past experiences where you successfully collaborated with customers or resolved issues. Highlight how you ensured user requirements were met.
✨Prepare for Training Scenarios
As part of the job involves creating training materials and providing training to users, consider preparing a brief presentation or demonstration of a software feature. This will show your ability to communicate effectively and engage an audience.
✨Research the Company and Its Software
Familiarise yourself with the company’s software products and any recent updates or changes. Being knowledgeable about their offerings will not only impress the interviewers but also help you tailor your responses to align with their needs.
