Production Coordinator (Merchandising)

This is NOT a film/media position Salary £27,000 pa + monthly bonus after 6 month A Production Coordinator is currently required to work for a leading promotional merchandise company in Kentish Town, London. Working within a busy in-house Production Department, you will:Coordinate and administrate the manufacture and delivery of our Far East and UK supplied bespoke designed and pre-manufactured promotional products.Provide holiday cover in our Warehouse and Despatch services and help manage the despatch workload during peak periods.The team currently comprises a Production Manager, An Assistant Manager and a Warehouse/ Despatch Administrator.The Production Coordinator role responsibilities include:Processing orders for Far East and UK sourced promotional merchandise products and following it through until delivery is met in a timely mannerResponsible for the logistic side, making sure the goods are moving correctly and as agreed with third parties, sales coordinators and despatch departmentTake ownership of the whole supply chain process from ordering the goods until delivery to the clients following specific stepsEnsuring that the production of the goods matches the client expectations in terms of quality and quantity and making sure that the production is achieved on deadlines given while working closely with international suppliersBooking deliveries with client’s warehouses and fulfilment houses to meet client dead-lines and giving packing and delivery instructions to third party logistics partnersMaintaining and accurate updating of purchasing data on the internal Promotional Office bespoke systemMaking sure suppliers are using correct commodity codes, commercial invoice and packing list for exporting their goods to the UKChecking deliveries of incoming client ordersPrioritising workloadEnsuring all documents relating to each order are properly completed and recorded on to the company Promotional Office systemProviding updated information notes on to Promotional Office to ensure account managers and sales coordinators have up to date information detailing the exact stage of each orderProviding holiday cover for the Warehouse/Despatch Administrator and assisting in despatch of items during busy periodsSkills:NumerateGood IT skillsGood telephone mannerExperience (preferred):working in a busy, customer focussed environmentworking with overseas, Far East or UK merchandise manufacturers and suppliersworking in a customer focussed environmentworking with logistic, haulage and despatch contractors (not essential)using a sales database or CRM systemCompetencies:Ability to prioritise and plan your own workloadAbility to work productively in a multi-disciplinary team environmentCustomer focussedExcellent eye for detailFlexibility and ability to learn new skillsAbility to multitaskEffective and clear communicatorExcellent team workerWillingness to get involved in hands-on warehouse and despatch tasks as requiredAfter three months, you will have the opportunity to work one day a week from home.