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For Companies At a Glance
- Tasks: Lead daily operations and ensure top-notch service in a bustling café environment.
- Company: Join Costa, a leading High Street coffee brand known for its quality and community spirit.
- Benefits: Enjoy career progression, competitive pay, and a supportive work culture.
- Why this job: Be part of a vibrant team that values your contributions and fosters personal growth.
- Qualifications: No prior experience required; just bring your passion for coffee and customer service!
- Other info: Full-time role with 35 hours per week, perfect for those looking to build a career.
The predicted salary is between 24000 - 36000 £ per year.
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a full time basis, contracted to 35 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individual contributions, and offers opportunities for development.
Cafe Supervisor - Costa employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe Supervisor - Costa
✨Tip Number 1
Familiarise yourself with Costa's brand values and customer service standards. Understanding what makes Costa unique will help you demonstrate your alignment with their mission during any interviews.
✨Tip Number 2
Gain experience in a fast-paced café environment if you haven't already. Highlighting your hands-on experience in similar roles can set you apart from other candidates.
✨Tip Number 3
Showcase your leadership skills by discussing any previous supervisory or team-leading experiences. Be prepared to share specific examples of how you've motivated a team or improved operations.
✨Tip Number 4
Network with current or former employees of Costa, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Cafe Supervisor - Costa
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Cafe Supervisor at Costa. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in the hospitality industry, particularly any supervisory roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to maintain high standards.
Write a Compelling Cover Letter: In your cover letter, express your passion for the role and the brand. Mention specific examples of how you've successfully managed teams or improved service quality in previous positions, showcasing your leadership skills.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a customer-facing role like a Cafe Supervisor.
How to prepare for a job interview at One Retail
✨Show Your Passion for Coffee
As a Cafe Supervisor, it's essential to demonstrate your enthusiasm for coffee and the cafe environment. Share your experiences with different coffee types, brewing methods, or even your favourite customer interactions to show that you genuinely care about the product and the service.
✨Highlight Leadership Skills
Since this role involves supervising staff, be prepared to discuss your leadership style. Provide examples of how you've successfully managed a team in the past, resolved conflicts, or motivated colleagues to achieve their best work.
✨Emphasise Customer Service Excellence
Customer satisfaction is key in the cafe industry. Be ready to talk about how you've gone above and beyond to ensure customers have a great experience. Mention any specific instances where you turned a negative situation into a positive one.
✨Prepare for Operational Questions
Expect questions about managing daily operations, such as stock control, health and safety standards, and maintaining quality. Brush up on your knowledge of these areas and be ready to discuss how you would handle various operational challenges.
