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- Tasks: Lead a team to solve customer challenges and deliver impactful presentations.
- Company: Join ServiceNow, a global leader in AI-enhanced technology transforming how organizations work.
- Benefits: Enjoy flexible work options and a culture that values inclusivity and diverse backgrounds.
- Why this job: Be part of a mission-driven company making the world work better for everyone.
- Qualifications: 7 years in presales with experience in managing teams and understanding SaaS solutions.
- Other info: We encourage applicants from all backgrounds; unique experiences are valued!
The predicted salary is between 43200 - 72000 £ per year.
Company DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionWhat you get to do in this role:Ensure SCs demonstrate relevance to customers, fully discover customers’ business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solutionDevelop team members according to the demands of the business and according to their individual professional goalsDevelop and maintain a recruiting pipeline of potential SC candidates to meet future business demandsWork with regional sales managers to prioritize regional Solution Consulting effortsAssign resources to sales opportunities, and consistently evaluate progress against goalsAssign resources as required to marketing and other efforts to support demand generationDevelop and deploy team training curriculums to meet the changing demands of the sales organizationEvaluate team members regularly through analysis of direct observation, peer feedback and sales feedbackEnsure proper alignment of resources and effective utilization of skill sets within the assigned regionManage day-to-day activities such as resource scheduling conflicts, expense review and approval, activity reporting etc.QualificationsTo be successful in this role you have:Experience working in a fast-growing IT environment including software, cloud, or customer experience of the same7 years’ experience in presalesExperience managing presales teams as 1st line managementUnderstanding of standard approaches to coaching, mentoring and management of individual contributorsAbility to motivate and inspire a growing team of Presales Solutions ConsultantsExperience in Value Based Selling or Solution SellingA thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a broad understanding of Service Management practicesNot sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!Additional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance. Export Control RegulationsFor positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license. SummaryType: Full-timeFunction: ConsultingExperience level: Not ApplicableIndustry: Information Technology And Services
Sr Mgr, Solution Consulting employer: ServiceNow
Contact Detail:
ServiceNow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sr Mgr, Solution Consulting
✨Tip Number 1
Familiarize yourself with ServiceNow's platform and its capabilities. Understanding how our solutions can address customer pain points will help you demonstrate relevance during interviews.
✨Tip Number 2
Highlight your experience in managing presales teams and your approach to coaching and mentoring. Be prepared to discuss specific examples of how you've motivated teams to achieve their goals.
✨Tip Number 3
Showcase your knowledge of Value Based Selling or Solution Selling methodologies. Being able to articulate how these approaches can drive customer success will set you apart from other candidates.
✨Tip Number 4
Network with current employees or industry professionals who have experience in SaaS and PaaS solutions. Their insights can provide valuable context and help you tailor your approach for the interview.
We think you need these skills to ace Sr Mgr, Solution Consulting
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Sr Mgr, Solution Consulting position. Make sure you understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in presales and managing teams in a fast-growing IT environment. Use specific examples that demonstrate your ability to motivate and inspire a team, as well as your understanding of SaaS and PaaS solutions.
Showcase Your Skills: Make sure to highlight your skills in coaching, mentoring, and value-based selling. Provide concrete examples of how you've successfully applied these skills in previous roles to drive results.
Personalize Your Application: Craft a personalized cover letter that reflects your enthusiasm for the role and the company. Mention why you are drawn to ServiceNow and how your unique experiences can contribute to their mission of making the world work better for everyone.
How to prepare for a job interview at ServiceNow
✨Understand the Company and Its Vision
Before your interview, take some time to research ServiceNow's history, mission, and the innovative solutions they provide. Being able to articulate how your experience aligns with their vision will show your genuine interest in the role.
✨Demonstrate Your Leadership Skills
As a Senior Manager in Solution Consulting, you'll need to showcase your ability to lead and inspire a team. Prepare examples from your past experiences where you successfully managed presales teams or mentored individuals to achieve their goals.
✨Highlight Your Technical Expertise
Make sure to discuss your understanding of SaaS and PaaS solutions, as well as your experience in value-based selling. Be ready to explain how you've applied this knowledge in previous roles to solve customer problems effectively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle real-world situations. Think of specific scenarios where you had to manage resource conflicts or deliver high-quality presentations, and be prepared to discuss the outcomes.
