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- Tasks: As an Operations Administrator, you'll manage paperwork, support drivers, and ensure customer satisfaction.
- Company: Restore plc is a leading UK secure shredding provider, committed to data protection and environmental responsibility.
- Benefits: Enjoy 25 days annual leave, life assurance, free onsite parking, and eye care support.
- Why this job: Join a fast-paced team where every day brings new challenges and opportunities for growth.
- Qualifications: Ideal candidates are organised, detail-oriented, and have experience in customer-focused environments.
- Other info: We are a Disability Confident employer, ensuring fair opportunities for all applicants.
The predicted salary is between 22000 - 29000 £ per year.
Location: Manchester, M17 (Trafford Park)
Contract type: Permanent, Full Time
Hours of work: 09:00-17:00 Monday to Friday
Salary: £26,218.58
About Restore Datashred
Restore Datashred is one of the UK's leading secure shredding providers, trusted by thousands of businesses to keep their sensitive information safe. We specialise in the secure destruction of confidential data—whether that’s paper documents, hard drives or branded goods—ensuring our clients remain compliant, secure, and environmentally responsible.
Be at the heart of our busy Manchester depot
Looking for a role where no two days are the same? As our Operations Administrator, you’ll be the engine behind the scenes—keeping our paperwork in order, our drivers on schedule, and our customers happy. Reporting directly to the Depot Manager, you’ll play a vital part in the day-to-day success of the depot, taking ownership of administration, communication, and coordination. It’s fast-paced, full of variety, and perfect for someone who thrives on making things happen.
Key responsibilities include:
- Handling incoming enquiries from colleagues and customers, providing timely, accurate support.
- Entering orders and contracts into our systems, ensuring all admin is completed efficiently and correctly.
- Supporting daily route planning and adjusting collections to maximise efficiency.
- Investigating paperwork discrepancies and updating customer accounts as needed.
- Assisting with fleet admin tasks such as logging defect sheets, fuel receipts, and tachograph checks.
- Working closely with our Secure Collection Operatives (drivers), supporting daily operations and debriefs.
You’ll be a great fit if you:
- Communicate confidently and professionally, both over the phone and in writing.
- Have a proactive, problem-solving mindset and enjoy getting stuck into a challenge.
- Are organised, detail-focused, and can juggle competing tasks with ease.
- Have experience working in a busy customer-focused environment.
- Are comfortable using standard software (like Microsoft Office) and open to learning new systems.
- Remain calm under pressure, show empathy, and take pride in your work.
Some of our benefits include:
- Annual Leave – 25 days + bank holidays
- Life Assurance – 2x basic annual salary
- Bereavement Counselling – Support during difficult times
- Free Onsite Parking
- Employee Assistance Programme (EAP) – Confidential counselling via Health Assured
- Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40)
About The Company
Restore Commitment to Disability Confidence
We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form. As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.
Seniority level: Not Applicable
Employment type: Full-time
Job function: Administrative
Industries: Transportation, Logistics, Supply Chain and Storage
Operations Administrator employer: Restore PLC
Contact Detail:
Restore PLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Familiarise yourself with the operations of Restore Datashred. Understanding their services, especially around secure shredding and data protection, will help you speak confidently about how you can contribute to their mission during any discussions.
✨Tip Number 2
Highlight your organisational skills in conversations. As an Operations Administrator, you'll need to juggle multiple tasks, so be ready to share examples of how you've successfully managed competing priorities in previous roles.
✨Tip Number 3
Prepare to demonstrate your problem-solving abilities. Think of specific instances where you've tackled challenges in a busy environment, as this will resonate well with the fast-paced nature of the role.
✨Tip Number 4
Network with current or former employees of Restore plc if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the responsibilities of the Operations Administrator role. Emphasise your organisational skills, customer service experience, and any administrative tasks you've handled in previous jobs.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and problem-solving mindset. Mention specific examples from your past work that demonstrate your ability to handle enquiries, manage paperwork, and support daily operations effectively.
Highlight Software Proficiency: Since the role requires comfort with standard software like Microsoft Office, be sure to mention your proficiency in these tools. If you have experience with any specific systems used in logistics or administration, include that as well.
Showcase Your Adaptability: In your application, illustrate how you thrive in fast-paced environments. Provide examples of how you've successfully managed competing tasks and remained calm under pressure, as these traits are essential for the Operations Administrator position.
How to prepare for a job interview at Restore PLC
✨Know the Company
Before your interview, take some time to research Restore plc and its operations. Understand their services, especially in secure shredding, and be prepared to discuss how your skills can contribute to their mission of keeping sensitive information safe.
✨Showcase Your Organisational Skills
As an Operations Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or improved efficiency. This will demonstrate your ability to handle the fast-paced environment they described.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to resolve discrepancies or manage customer inquiries effectively. Practising these responses will help you feel more confident during the interview.
✨Communicate Clearly and Confidently
Since the role involves a lot of communication, practice articulating your thoughts clearly. Whether it's over the phone or in writing, showing that you can communicate professionally will make a positive impression on the interviewers.
