Operations Administrator

Operations Administrator

Full-Time 22000 - 29000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As an Operations Administrator, you'll manage paperwork, support drivers, and ensure customer satisfaction.
  • Company: Restore plc is a leading UK secure shredding provider, committed to data protection and environmental responsibility.
  • Benefits: Enjoy 25 days annual leave, life assurance, free onsite parking, and eye care support.
  • Why this job: Join a fast-paced team where every day brings new challenges and opportunities for growth.
  • Qualifications: Ideal candidates are organised, detail-oriented, and have experience in customer-focused environments.
  • Other info: We are a Disability Confident employer, ensuring fair opportunities for all applicants.

The predicted salary is between 22000 - 29000 £ per year.

Location: Manchester, M17 (Trafford Park)

Contract type: Permanent, Full Time

Hours of work: 09:00-17:00 Monday to Friday

Salary: £26,218.58

About Restore Datashred

Restore Datashred is one of the UK's leading secure shredding providers, trusted by thousands of businesses to keep their sensitive information safe. We specialise in the secure destruction of confidential data—whether that’s paper documents, hard drives or branded goods—ensuring our clients remain compliant, secure, and environmentally responsible.

Be at the heart of our busy Manchester depot

Looking for a role where no two days are the same? As our Operations Administrator, you’ll be the engine behind the scenes—keeping our paperwork in order, our drivers on schedule, and our customers happy. Reporting directly to the Depot Manager, you’ll play a vital part in the day-to-day success of the depot, taking ownership of administration, communication, and coordination. It’s fast-paced, full of variety, and perfect for someone who thrives on making things happen.

Key responsibilities include:

  • Handling incoming enquiries from colleagues and customers, providing timely, accurate support.
  • Entering orders and contracts into our systems, ensuring all admin is completed efficiently and correctly.
  • Supporting daily route planning and adjusting collections to maximise efficiency.
  • Investigating paperwork discrepancies and updating customer accounts as needed.
  • Assisting with fleet admin tasks such as logging defect sheets, fuel receipts, and tachograph checks.
  • Working closely with our Secure Collection Operatives (drivers), supporting daily operations and debriefs.

You’ll be a great fit if you:

  • Communicate confidently and professionally, both over the phone and in writing.
  • Have a proactive, problem-solving mindset and enjoy getting stuck into a challenge.
  • Are organised, detail-focused, and can juggle competing tasks with ease.
  • Have experience working in a busy customer-focused environment.
  • Are comfortable using standard software (like Microsoft Office) and open to learning new systems.
  • Remain calm under pressure, show empathy, and take pride in your work.

Some of our benefits include:

  • Annual Leave – 25 days + bank holidays
  • Life Assurance – 2x basic annual salary
  • Bereavement Counselling – Support during difficult times
  • Free Onsite Parking
  • Employee Assistance Programme (EAP) – Confidential counselling via Health Assured
  • Eye Care Support – Free eye tests and up to £70 towards glasses for DSE users and drivers (includes retinal photography for drivers over 40)

About The Company

Restore Commitment to Disability Confidence

We assess candidates based on their experience and suitability for the role, as outlined in their CV and application. You can let us know about any adjustments you may need via the application form. As a Disability Confident employer, we guarantee an interview to applicants with a disability or health condition who meet the essential criteria, where it is fair and appropriate to do so.

Seniority level: Not Applicable

Employment type: Full-time

Job function: Administrative

Industries: Transportation, Logistics, Supply Chain and Storage

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Contact Detail:

Restore PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Administrator

✨Tip Number 1

Familiarise yourself with the operations of Restore Datashred. Understanding their services, especially around secure shredding and data protection, will help you speak confidently about how you can contribute to their mission during any discussions.

✨Tip Number 2

Highlight your organisational skills in conversations. As an Operations Administrator, you'll need to juggle multiple tasks, so be ready to share examples of how you've successfully managed competing priorities in previous roles.

✨Tip Number 3

Prepare to discuss your experience in customer service. Since the role involves handling enquiries and supporting drivers, showcasing your ability to communicate effectively and resolve issues will set you apart from other candidates.

✨Tip Number 4

Demonstrate your problem-solving mindset by thinking of specific challenges you've faced in past jobs and how you overcame them. This will show that you're proactive and ready to tackle the fast-paced environment at Restore.

We think you need these skills to ace Operations Administrator

Strong Communication Skills
Customer Service Orientation
Organisational Skills
Attention to Detail
Proactive Problem-Solving
Time Management
Experience with Microsoft Office
Ability to Work Under Pressure
Data Entry Accuracy
Route Planning Knowledge
Administrative Support Experience
Empathy and Professionalism
Adaptability to New Systems

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the responsibilities of the Operations Administrator role. Emphasise your organisational skills, customer service experience, and any administrative tasks you've handled in previous jobs.

Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and problem-solving mindset. Mention specific examples from your past work that demonstrate your ability to handle enquiries, manage paperwork, and support daily operations effectively.

Highlight Software Proficiency: Since the role requires comfort with standard software like Microsoft Office, be sure to mention your proficiency in these tools. If you have experience with any specific systems used in logistics or administration, include that as well.

Showcase Your Adaptability: In your application, illustrate how you thrive in fast-paced environments. Provide examples of how you've successfully managed competing tasks and remained calm under pressure, which is crucial for the Operations Administrator position.

How to prepare for a job interview at Restore PLC

✨Show Your Organisational Skills

As an Operations Administrator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to juggle competing priorities effectively.

✨Communicate Clearly and Confidently

Since the role involves handling enquiries and supporting drivers, practice clear and professional communication. Be ready to discuss how you’ve handled customer interactions in previous roles, showcasing your confidence and professionalism.

✨Demonstrate Problem-Solving Abilities

The job requires a proactive mindset and the ability to tackle challenges. Think of specific instances where you've identified a problem and implemented a solution. This will highlight your critical thinking skills and adaptability.

✨Familiarise Yourself with Relevant Software

Being comfortable with standard software like Microsoft Office is essential. Brush up on your skills and be prepared to discuss any experience you have with similar systems. Showing your willingness to learn new tools can also set you apart.

Operations Administrator
Restore PLC
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