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- Tasks: Lead daily operations in Goods In/Out, ensuring efficiency and service excellence.
- Company: Join a global leader in digital transformation with over 20,000 employees worldwide.
- Benefits: Enjoy a dynamic work environment with opportunities for personal and team development.
- Why this job: Make an impact in logistics while working in a fast-paced, service-oriented culture.
- Qualifications: Experience in logistics supervision and strong leadership skills are essential.
- Other info: Work hours are from 11:00 to 19:00 at our Hatfield HQ.
The predicted salary is between 30000 - 42000 £ per year.
An exciting and challenging opportunity has arisen for a Logistics Supervisor to join the Hatfield UK Break-Fix Service. This role will primarily support and oversee the Goods In and Goods Out processes, ensuring efficient operations and outstanding service delivery.
We’re looking for a self-driven, highly organised individual with strong leadership and logistical expertise. The ideal candidate will possess excellent communication skills, be proactive in driving process improvements, and thrive in a fast-paced, service-oriented environment.
Location: Hatfield (HQ)
Working hours: 11:00 - 19:00
What you’ll do:
- Manage the day-to-day operations of the Goods In/Out areas.
- Ensure service level agreements (SLAs) are met consistently.
- Align team resources effectively to meet changing demand levels.
- Liaise with internal stakeholders to resolve queries and support high-priority tasks.
- Promote and participate in cross-training and continuous personal/team development.
- Maintain high levels of stock accuracy and picking efficiency.
- Oversee domestic and international shipments via multiple courier partners.
- Manage vendor repair returns, both in and out of warranty.
- Oversee SWAP repair returns to relevant stock locations.
- Ensure biannual execution of SLA stock placement initiatives by Stores teams.
- Produce and present Key Performance Indicators (KPIs).
- Apply manual cost charges where applicable.
- Conduct 1-2-1s and manage team performance effectively.
- Lead and document team briefings both verbally and in writing.
- Ensure strict adherence to health and safety regulations.
- Maintain compliance with BSI standards.
What you’ll need:
- Proven experience in logistics or warehouse supervision.
- Strong leadership and people management skills.
- Excellent problem-solving abilities with a proactive, adaptable approach.
- Proficient in Microsoft Office applications (Outlook, Teams, Excel, Word, PowerPoint).
- Experience with systems such as SAP, ServiceNow, ITSM, WMSC, or MRP is advantageous.
- Excellent verbal and written communication skills across all levels.
- Passionate about continuous improvement and implementing best working practices.
- Customer-focused mindset with a commitment to service excellence.
If you’re a motivated logistics professional ready to take on a supervisory role with scope for impact and growth, we’d love to hear from you.
Warehouse Supervisor employer: Computacenter
Contact Detail:
Computacenter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warehouse Supervisor
✨Tip Number 1
Familiarise yourself with the specific logistics and warehouse management systems mentioned in the job description, such as SAP and ServiceNow. Having a solid understanding of these tools can give you an edge during discussions with our hiring team.
✨Tip Number 2
Demonstrate your leadership skills by preparing examples of how you've successfully managed teams or improved processes in previous roles. Be ready to share these experiences during the interview to showcase your capability to lead effectively.
✨Tip Number 3
Research our company’s values and recent projects related to logistics and service delivery. This knowledge will not only help you align your answers with our goals but also show your genuine interest in being part of our team.
✨Tip Number 4
Prepare to discuss how you handle challenges in a fast-paced environment. Think of specific scenarios where you’ve had to adapt quickly and maintain service excellence, as this is crucial for the Warehouse Supervisor role.
We think you need these skills to ace Warehouse Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and warehouse supervision. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for logistics and your proactive approach to problem-solving. Mention specific examples of how you've improved processes or led teams in previous roles.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office applications and any experience with systems like SAP or ITSM. This will show that you have the technical skills required for the role.
Showcase Communication Abilities: Since excellent communication is key for this role, provide examples of how you've effectively communicated with team members and stakeholders in past positions. This could include leading briefings or resolving queries.
How to prepare for a job interview at Computacenter
✨Showcase Your Leadership Skills
As a Warehouse Supervisor, strong leadership is key. Be prepared to discuss your previous experiences in managing teams, resolving conflicts, and driving performance improvements. Use specific examples to illustrate how you've successfully led a team in a logistics or warehouse environment.
✨Demonstrate Problem-Solving Abilities
The role requires excellent problem-solving skills. Think of scenarios where you've faced challenges in logistics operations and how you overcame them. Highlight your proactive approach and adaptability in finding solutions that improved efficiency.
✨Familiarise Yourself with Relevant Systems
Knowledge of systems like SAP, ServiceNow, or MRP can set you apart. If you have experience with these tools, be ready to discuss how you've used them to enhance operations. If not, do some research to understand their functionalities and how they apply to the role.
✨Prepare for Behavioural Questions
Expect questions that assess your communication skills and customer-focused mindset. Prepare to share examples of how you've effectively communicated with stakeholders or resolved customer issues in a logistics context. This will demonstrate your commitment to service excellence.
