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- Tasks: Lead retail partner strategy and drive profitable growth for HIVE ECO TECH.
- Company: Join Centrica, a leader in the energy sector focused on achieving Net Zero by 2050.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and collaboration.
- Why this job: Be part of a mission-driven team making a real impact in the retail energy market.
- Qualifications: Business development experience in multi-channel retail and strong analytical skills required.
- Other info: Manage relationships across Ireland and the UK while ensuring excellent customer service.
The predicted salary is between 36000 - 60000 £ per year.
You’ll be working centrally within our mission control room, aka Centrica’s group functions. From Finance and Data Science, to our Wellbeing and People teams – this is the engine of our energy system, where our various Centres of Excellence power up each of our brilliant businesses, ensuring they have all the support, technologies, and capabilities they need to get our customers to Net Zero by 2050.
We are recruiting for a dynamic and results-driven Relationship Account Manager – Retail, to lead the retail partner strategy for our HIVE ECO TECH category. In this role, you will be responsible for driving profitable growth and ensuring alignment with our overall HIVE commercial strategy. The ideal candidate will thrive in a fast-paced environment, with the ability to make quick decisions and execute strategies to achieve key objectives., * Responsible for the development and on-going management of individual retail partners to deliver against sales targets, objectives, budgets, and KPI’s
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Use analysis alongside knowledge of retail markets, customer profiles and suppliers to develop the category framework.
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Lead the weekly trade reviews and collaborate with cross functional teams ensuring that they are clear on actions and lessons learnt.
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Responsible for category range stock, planning, management, purchase orders, promotional stock planning, markdown plan, clearance, total DC and store stock levels, replenishment and ordering parameters.
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Develop and implement joint business plans for your retail partners. Have a clear plan around performance targets with regular measurement and review meetings.
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Lead the impact of inbound and outbound stock flow, the impact on supply and on retail partners and communicate issues where appropriate with SC colleagues.
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Ensure a great customer experience through expert delivery.
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Be responsible for management of 3rd party partners.
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Manage retail partnerships in Ireland and UK
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Manage relationships with key business stakeholders and senior management ensuring sign -off on key plans, forecasts, business cases, creative and copy as needed across different partnerships
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Business development experience required preferably within a multi-channel retail environment
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Strong commercial acumen
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Strong analytical skills
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Ability to account manager, bringing an obsession for excellent customer service and naturing exceptional business growth
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Ability to deliver results to target, as an individual and within a team
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Ability to work with trades including merchants
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Ability to work under pressure in a fast-moving dynamic retail environment
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Confidence to influence and engage, building relationships with key stakeholders
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Organised with strong planning capabilities
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Able to identify problems and develop practical solutions
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Customer focused
Relationship Account Manager - Retail employer: Centrica
Contact Detail:
Centrica Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Account Manager - Retail
✨Tip Number 1
Familiarize yourself with the HIVE ECO TECH category and its market dynamics. Understanding the specific products and services offered will help you engage in meaningful conversations during interviews and demonstrate your knowledge of the retail landscape.
✨Tip Number 2
Network with professionals in the retail sector, especially those who have experience in account management. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into best practices.
✨Tip Number 3
Prepare to discuss your experience with business development and how you've successfully managed retail partnerships in the past. Be ready to share specific examples that highlight your commercial acumen and ability to drive growth.
✨Tip Number 4
Showcase your analytical skills by being prepared to discuss how you've used data to inform decisions in previous roles. Highlight any tools or methodologies you've employed to analyze market trends and customer profiles.
We think you need these skills to ace Relationship Account Manager - Retail
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly understand the responsibilities and requirements of the Relationship Account Manager position. Highlight your relevant experience in retail partnerships and business development in your application.
Showcase Analytical Skills: Emphasize your strong analytical skills by providing examples of how you've used data to drive decisions in previous roles. This is crucial for developing category frameworks and managing stock levels.
Demonstrate Commercial Acumen: Illustrate your commercial acumen by discussing past experiences where you successfully met sales targets or contributed to profitable growth. Use specific metrics to quantify your achievements.
Highlight Customer Focus: Make sure to convey your obsession with excellent customer service. Share examples of how you've enhanced customer experiences in previous roles, especially in a fast-paced retail environment.
How to prepare for a job interview at Centrica
✨Understand the Retail Landscape
Make sure to research the retail market and understand the current trends, especially in the HIVE ECO TECH category. Being able to discuss how these trends impact sales targets and customer profiles will show your analytical skills and commercial acumen.
✨Demonstrate Your Relationship Management Skills
Prepare examples of how you've successfully managed retail partnerships in the past. Highlight your ability to develop joint business plans and how you’ve ensured alignment with key stakeholders to achieve objectives.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss specific challenges you've faced in a fast-paced retail environment and how you addressed them. This will demonstrate your ability to identify problems and develop practical solutions under pressure.
✨Prepare for Cross-Functional Collaboration
Since the role involves working with various teams, think of instances where you've collaborated effectively across functions. Discuss how you led trade reviews and communicated actions and lessons learned to ensure everyone is aligned.
