Production Operations Crew Supervisor

This job is with Warner Bros. Discovery, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role… The Production Resource Crew Supervisor is responsible for leading our fixed facility crew bookings team across all of WBD’s sport productions, ensuring that we have the best freelancers booked to deliver and support our world-class sports coverage. They work in partnership with our production and operations colleagues ensuring their broadcasts are delivered to the highest standard, on budget, and in line with WBD policy. They log all information across our booking systems (Provys/MediaPulse) and departmental documents (Event and Crew trackers) ensuring all teams and crew have the information they require to deliver a smooth production. This role may require occasional weekend and evening work as large productions dictate, but predominantly standard office hours will apply. Flexibility is key and from time to time there may be a requirement to work from different sites within the WBD portfolio. The role is based out of our west London offices (Chiswick and Stockley Park).

Your Role Accountabilities…

• Leads the Production Operations crew coordinators in booking crew across multiple productions and live events out of London’s fixed facilities.
• Works with production leads on crew preferences, maintaining a healthy and happy freelance population.
• Updates WBD crewing systems with the crew booked to ensure budgets are accurately tracked and reported on by department management.
• Approve freelancer timesheets ensuring all cost centre information is correctly reflected and claimed against.
• Liaising with internal teams to ensure all requirements are correctly requested and captured across our systems.
• Flag resource hotspots early and escalate with a solution-based approach.
• Onboard new freelancers in partnership with our external workforce supplier.
• Enforces our Homebase policy consistently and fairly across all productions.
• Attends daily scheduling meetings to ensure information is captured correctly in our and other teams tracking documents and systems to ensure we have the correct resource booked.
• Support internal & external contributors to navigate corporate provisioning systems, to ensure smooth workflows on site.
• Ensures cost allocation information is correctly allocated to workers in our Freelancer timesheet portal so they are able to accurately claim for the time they have been booked.
• Weekend cover (where required) to ensure production teams and freelancers have the correct level of support, with fast escalation to senior team where required to limit any production impact.

Qualifications & Experience…

• Solid understanding of the full production process.
• Prior experience working within a broadcast industry.
• Ability to adapt quickly and effectively in a dynamic production setting.
• Strong interpersonal and communication skills.
• Demonstrated soft skills including collaboration and problem-solving.
• Financially aware with a good grasp of budgeting and cost control.
• Comfortable working cross-functionally and building relationships with diverse teams and stakeholders.

Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done… This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.