Technical Support Analyst - IT

Technical Support Analyst - IT

Worcester Part-Time 28000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and maintain IT infrastructure, optimising SQL databases for seamless operations.
  • Company: Join a thriving logistics firm known for its dynamic team and innovative solutions.
  • Benefits: Enjoy a competitive salary up to £35,000 and opportunities for career growth.
  • Why this job: Be part of a crucial role in a fast-paced environment that values your technical skills.
  • Qualifications: Strong experience with Azure, Active Directory, and SQL is essential.
  • Other info: This is an exciting opportunity for technically adept professionals looking for their next challenge.

The predicted salary is between 28000 - 42000 £ per year.

Chapman Tate Associates, on behalf of our esteemed client in the logistics sector, is seeking a skilled IT Support Engineer to join their dynamic team in Worcester. This is an exciting opportunity for a technically adept professional to play a crucial role in supporting and maintaining a robust IT infrastructure.

Responsibilities include:

  • Providing IT support across the business, ensuring seamless operations.
  • Handling and optimizing SQL databases to ensure efficient data processing.

Requirements:

  • Strong experience with Azure, Active Directory, and SQL.

Competitive salary of up to £35,000 and career growth within a thriving logistics firm. If you are an IT Support Engineer looking for your next challenge, apply today and take the next step in your career with Chapman Tate Associates.

Technical Support Analyst - IT employer: Chapman Tate Associates

Chapman Tate Associates is an exceptional employer, offering a vibrant work culture in Worcester that fosters collaboration and innovation. With a competitive salary of up to £35,000 and ample opportunities for career growth within the thriving logistics sector, employees are encouraged to develop their skills and advance their careers while enjoying a supportive environment that values their contributions.
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Contact Detail:

Chapman Tate Associates Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Technical Support Analyst - IT

✨Tip Number 1

Familiarise yourself with the specific technologies mentioned in the job description, such as Azure and SQL databases. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.

✨Tip Number 2

Research the logistics sector and understand the unique IT challenges it faces. Being able to speak knowledgeably about how your skills can address these challenges will demonstrate your genuine interest in the role.

✨Tip Number 3

Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the role, which can help you tailor your approach.

✨Tip Number 4

Prepare for common technical support scenarios that may come up during the interview. Practising how you would troubleshoot issues related to Active Directory or SQL can showcase your problem-solving skills effectively.

We think you need these skills to ace Technical Support Analyst - IT

SQL Database Management
Azure Cloud Services
Active Directory Administration
IT Support and Troubleshooting
Network Configuration
System Maintenance
Technical Documentation
Customer Service Skills
Problem-Solving Skills
Time Management
Communication Skills
Team Collaboration
Adaptability to New Technologies

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with SQL databases, Azure, and Active Directory. Use specific examples of how you've optimised IT support in previous roles to demonstrate your skills.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the logistics sector. Mention why you are a good fit for the company and how your technical skills can contribute to their IT infrastructure.

Showcase Relevant Experience: When detailing your work history, focus on your achievements in IT support. Include metrics or outcomes that illustrate your ability to handle and optimise IT systems effectively.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Support Analyst.

How to prepare for a job interview at Chapman Tate Associates

✨Showcase Your Technical Skills

Be prepared to discuss your experience with SQL databases, Azure, and Active Directory. Bring examples of how you've optimised database performance or resolved technical issues in previous roles.

✨Understand the Company’s IT Infrastructure

Research the logistics sector and understand how IT supports operations within it. This will help you demonstrate your knowledge of the industry and how you can contribute to their specific needs.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving skills. Prepare to discuss past experiences where you successfully handled IT support challenges, focusing on your thought process and the outcomes.

✨Ask Insightful Questions

At the end of the interview, ask questions about the team dynamics, the tools they use, and opportunities for career growth. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.

Technical Support Analyst - IT
Chapman Tate Associates
C
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