IT Support Consultant (Bridgend)

IT Support ConsultantBridgend – Full-time, onsiteSalary: £25,000 – £30,000CPS Group is working with a growing technology team based in Bridgend, offering a fantastic opportunity for an IT Support Consultant to join a fast-paced digital environment.Offices based in Bridgend with occasional travel to other sites.The role is ideal for someone with a solid technical support background who enjoys solving problems and supporting end users in a busy, modern workplace. What you’ll be doing:Providing technical support for laptops, desktops, tablets, printers, and other authorised IT equipmentEnsuring seamless connectivity between user devices and key systems (file servers, email, network infrastructure)Troubleshooting and resolving issues related to hardware, software, and Windows environmentsSetting up and deploying new IT equipment across the organisationSupporting inventory management and ensuring accurate hardware trackingLiaising with third-party suppliers for device repair and replacementsMeeting agreed support targets and contributing to overall service deliveryFollowing internal IT procedures and contributing to a consistent support experienceWhat we’re looking for:Experience in an IT support role, ideally in a large or global business settingExcellent communication skillsStrong technical knowledge of IT environments, networks, and user devicesPrevious hands-on experience with hardware configuration and troubleshootingAbility to work independently, manage priorities, and deliver reliable support Contact Kas Morgan – CPS Group UK