Receptionist (City of London)

Receptionist (City of London)

London Full-Time 24000 - 28800 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Welcome guests, manage appointments, and maintain a tidy reception area.
  • Company: Join a friendly, well-established Property Management Company in Central London.
  • Benefits: Enjoy a permanent role with a competitive salary and a supportive work environment.
  • Why this job: Be the face of the company, enhance your communication skills, and work in a vibrant setting.
  • Qualifications: Minimum one year in a reception/admin role; GCSE education required.
  • Other info: Val Wade Recruitment values diversity and encourages applications from underrepresented communities.

The predicted salary is between 24000 - 28800 £ per year.

A well-established Property Management Company, based in Central London requires a Receptionist. Working hours are Monday to Friday 8:00am to 4:30pm with a 30 minute lunch break.

You will be working in one of their properties which is a mixed use occupancy with commercial and residential. Reporting to a Senior Property Manager, the main responsibilities are:

  • Welcome guests, meeting and greeting
  • Notify appropriate people that a visitor has arrived to see them
  • Keep track of the people arriving for appointments and when they leave the building
  • Provide guests with refreshments as they wait
  • Answer the phone and directing calls
  • Maintain calendars for appointments and schedule meetings
  • Use the CAFM system
  • Sort post and distributing correspondence
  • Monitor building portal announcements to see if there is any interruption to the organisation
  • Plan travel arrangements as and when required
  • Arrange couriers
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Maintain security by following safety procedures and controlling access via the reception desk
  • Liaise with Facilities Manager regarding Health & Safety compliance within the building
  • Liaise with contractors who are attending the building to enact any works
  • Provide a brief weekly handover report on the building & any upcoming activities

Skills and experience needed:

  • Pleasant welcoming demeanour with the ability to deal with emergencies in a timely and effective manner, while streamlining office operations
  • MS Office literate with knowledge of a CAFM system
  • Minimum one year’s experience in reception/admin role which could have been gained while studying
  • Calm and efficient when dealing with visitors
  • Educated to minimum GCSE standard
  • Flexible and a good team player
  • Good attendance record
  • Can work on own initiative

This is an excellent opportunity. Apply now!

Due to the large number of applications that we receive, only shortlisted applicants will be contacted.

Val Wade Recruitment are actively looking for applicants from underrepresented communities, and pride ourselves as an equal opportunities’ employer and agency.

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Contact Detail:

Val Wade Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Receptionist (City of London)

✨Tip Number 1

Familiarise yourself with the property management industry. Understanding the basics of how property management works, especially in a mixed-use environment, will help you stand out during interviews.

✨Tip Number 2

Practice your greeting and communication skills. As a receptionist, you'll be the first point of contact for visitors, so being warm and welcoming is key. Role-play scenarios with friends to build confidence.

✨Tip Number 3

Get comfortable with MS Office and any CAFM systems. If you have access to similar software, practice using it to improve your efficiency and show that you're tech-savvy during the interview.

✨Tip Number 4

Demonstrate your ability to handle emergencies calmly. Think of examples from past experiences where you managed stressful situations effectively, as this will showcase your problem-solving skills to potential employers.

We think you need these skills to ace Receptionist (City of London)

Excellent Communication Skills
Customer Service Orientation
MS Office Proficiency
CAFM System Knowledge
Organisational Skills
Time Management
Attention to Detail
Problem-Solving Skills
Teamwork
Flexibility
Calm Under Pressure
Health & Safety Awareness
Ability to Multitask
Professional Demeanour

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience, especially in reception or administrative roles. Emphasise your skills in customer service, MS Office proficiency, and any familiarity with CAFM systems.

Craft a Compelling Cover Letter: Write a cover letter that showcases your pleasant demeanour and ability to handle emergencies. Mention specific examples from your past experiences that demonstrate your efficiency and team spirit.

Highlight Relevant Skills: In your application, clearly outline your skills that match the job description, such as your ability to manage appointments, maintain a tidy reception area, and liaise effectively with various stakeholders.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Val Wade Recruitment

✨Show Your Warmth

As a receptionist, your welcoming demeanour is crucial. Practice greeting people with a smile and maintaining a friendly tone, as this will reflect your ability to create a positive first impression.

✨Demonstrate Organisational Skills

Be prepared to discuss how you manage multiple tasks, such as scheduling appointments and handling phone calls. Share specific examples from your past experience that highlight your organisational abilities.

✨Familiarise Yourself with the CAFM System

Since knowledge of a CAFM system is essential for this role, take some time to research what it entails. If possible, mention any relevant experience you have with similar systems during the interview.

✨Prepare for Scenario Questions

Expect questions about how you would handle emergencies or difficult visitors. Think through potential scenarios and prepare your responses to demonstrate your calmness and efficiency under pressure.

Receptionist (City of London)
Val Wade Recruitment
Location: London
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