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- Tasks: Join us as an IT Infra Support, handling diverse tech challenges daily.
- Company: Bleckmann is a leading international logistics provider with a people-first culture since 1862.
- Benefits: Enjoy a competitive salary, 33 days leave, health initiatives, and exclusive discounts.
- Why this job: Make a real impact in a dynamic team while learning and growing in tech.
- Qualifications: A degree in IT or relevant experience, plus basic knowledge of key IT systems.
- Other info: We celebrate diversity and are committed to employee development and inclusivity.
The predicted salary is between 28000 - 42000 £ per year.
Who we are: Once started as a local Dutch and Belgium logistics provider for companies in the fashion industry, we have grown into an award-winning international 3PL logistics company serving many renowned brands across various consumer goods industries. We leverage our experience and knowledge built over many years, passed from team member to team member, and expanded our activities ever since. Despite our growth and substantially larger business size, we have always kept our spirit of an agile entrepreneur, drive to excel, passion for logistics and culture of putting people first since 1862.
Do you believe your work can make a difference in other people’s lives and contribute to an organisation's and its customers' success? At Bleckmann, we do. Do you want to become part of an international and diverse team? If the answer is yes, then Bleckmann might be the right fit for you. We are currently looking for an IT Infra Support to join our Crick. This is a permanent role Monday – Friday (with flexibility around peak periods) with a salary of up to £35,000 depending on experience.
Tasks and responsibilities:
- A support engineer handles questions and incidents and can be deployed to solve on-site hardware problems, making the tasks versatile and dynamic.
- After internal training in our software packages and business processes, you will be co-responsible for handling incidents in our ServiceDesk system.
- You will be the point of contact for the end user and will be in close contact with the infrastructure team and the development team.
- You will share your experience regarding the operation of new technologies and provide the end user with useful tips to use these technologies as efficiently as possible.
- Your responsibilities mainly consist of daily support: Installing and configuring hardware, including computers, scanners, laser printers, label printers, mobile phones, VoIP telephony, along with supporting time tracking, software installations, network usage, and more.
- Managing access rights and user accounts.
- Monitoring and supporting the Warehouse Management System and configuring the software according to operational needs.
- Additionally, you will make a proactive contribution to our Lean Six Sigma work methodology.
Profile:
- You possess a bachelor's degree in IT or have initial experience in an IT role.
- You have basic knowledge of Active Directory, DNS, DHCP, and Office 365.
- You have solid experience with computer hardware and software, peripherals, networks, and telephony.
- You are a flexible team player with a customer-friendly, service-oriented attitude.
- You are eager to learn and result-oriented.
- You are willing to perform tasks at other sites when support is needed.
What do we offer?
Our people are at the heart of what we do. They are critical to our client’s successes and without a doubt, to our success also. This is why we offer a range of benefits including:
- Competitive salary
- 33 days annual leave, inclusive of Bank Holidays
- Death in Service Scheme
- Competitive pension scheme
- Health and Well-being initiatives
- Social Events
- Exclusive Client Discounts
- On site parking
Additional information:
We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising the successes of our teams. We are proud of our accreditations including Healthy Workplaces Leicestershire and we are Disability Confident Committed as part of the Disability Confident Scheme and actively welcome applications from people with disabilities.
ICT-infrastructuur employer: Bleckmann
Contact Detail:
Bleckmann Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT-infrastructuur
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Active Directory, DNS, DHCP, and Office 365. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness to tackle the role effectively.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the company. Since the role involves being the point of contact for end users, emphasising your ability to communicate clearly and helpfully can set you apart from other candidates.
✨Tip Number 3
Research Bleckmann's culture and values, particularly their commitment to employee development and inclusivity. Being able to articulate how your personal values align with theirs during interviews can make a strong impression.
✨Tip Number 4
Prepare to discuss your experience with Lean Six Sigma methodologies, as this is mentioned in the job responsibilities. Highlighting any relevant projects or improvements you've contributed to can demonstrate your proactive approach and fit for the role.
We think you need these skills to ace ICT-infrastructuur
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the ICT-infrastructuur position. Tailor your application to highlight relevant skills and experiences that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous IT support roles or experiences you have had, particularly those involving hardware installation, software configuration, and user support. Use specific examples to demonstrate your capabilities.
Showcase Your Skills: Make sure to mention your knowledge of Active Directory, DNS, DHCP, and Office 365 in your application. If you have experience with Lean Six Sigma methodologies, be sure to include that as well, as it aligns with the company's focus on continuous improvement.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Discuss how your values align with Bleckmann's culture of putting people first and your eagerness to contribute to their success.
How to prepare for a job interview at Bleckmann
✨Know Your Tech Basics
Make sure you brush up on your knowledge of Active Directory, DNS, DHCP, and Office 365. Being able to discuss these topics confidently will show that you have the foundational skills needed for the role.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of how you've handled technical issues in the past. Highlight your ability to troubleshoot hardware problems and provide support, as this is a key part of the job.
✨Show Your Customer Service Attitude
Since the role involves being the point of contact for end users, emphasise your customer-friendly approach. Share experiences where you went above and beyond to help someone with their tech issues.
✨Express Your Willingness to Learn
Convey your eagerness to learn new technologies and processes. Mention any relevant training or certifications you’ve pursued, and express your enthusiasm for contributing to the Lean Six Sigma methodology.
