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- Tasks: Join us as a Broadcast Engineer, maintaining and improving our cutting-edge broadcast systems.
- Company: Outernet is at the forefront of media technology, fostering innovation in a collaborative environment.
- Benefits: Enjoy 24 annual leave days, medical insurance, life assurance, and access to LinkedIn Learning.
- Why this job: Be part of an exciting team, ensuring technical reliability and contributing to immersive audio workflows.
- Qualifications: 3+ years in media production or broadcast, with strong Windows/macOS skills and problem-solving abilities.
- Other info: Work in central London and participate in an on-call rotation for uninterrupted service.
The predicted salary is between 36000 - 60000 £ per year.
We have a fantastic opportunity for a Broadcast Engineer to join the Outernet team. In this role, you’ll support the maintenance, operation, and continuous improvement of our cutting-edge broadcast systems. Reporting directly to the Broadcast Engineer Manager, you will play a key role in ensuring the technical reliability of our broadcast infrastructure - responding to alerts, resolving issues, and carrying out essential software and hardware maintenance. You will contribute to the planning and testing of business continuity strategies, support system upgrades and workflow rollouts, and help document technical processes. The role also involves assisting with immersive audio workflows and ensuring compliance with broadcast standards. As part of our operational coverage team, you will participate in an on-call rotation to help maintain uninterrupted service. This is an exciting opportunity to work at the forefront of media technology in a collaborative, innovative, and fast-paced environment.
Key Responsibilities
- Support and maintain, configure, and upgrade the broadcast engineering environment, ensuring all system reliability.
- Provide 1st and 2nd line support for broadcast engineering systems.
- Administer and maintain Windows/macOS-based engines and servers, ensuring updates, patches, and configurations are current and aligned with best practices.
- Maintain a proactive software upgrade and maintenance schedule, including managing licenses and application updates across broadcast technology environments.
- Troubleshoot and resolve complex service-impacting issues using a wide range of broadcast and production monitoring tools.
- Monitor system health and performance; initiate incident responses and implement preventative measures to reduce downtime.
- Support all broadcast and control systems (e.g., video processors, control surfaces, audio networks, real-time engines) ensuring they function without interruption.
- Collaborate with third-party vendors and internal stakeholders to escalate and resolve infrastructure or software issues in a timely manner.
Stakeholder Collaboration
- Collaborate with creative, events and operational teams to test, validate, and integrate content into Outernet's broadcast technology platforms and align technical solutions with business needs.
Monitoring & Process Improvement
- Document support activities, incidents, root causes, and resolutions to support continuous improvement and knowledge sharing.
- Support the introduction of process improvements, optimising system uptime and team efficiency.
- Support spatial and immersive audio workflows using technologies such as L-ISA or equivalent platforms.
Compliance & Documentation
- Report to Broadcast Engineering Manager in relation to all Health & Safety obligations with adherence to all policies, risk assessments and ensure PPE is worn as prescribed.
- Comply with all data protection regulations and ensure that all processes are in line with Ofcom standards.
- Maintain accurate configuration records, licenses, network diagrams, and system change logs.
- Keep up to date with all regulatory requirements in Broadcast Operations.
The job holder will be expected to perform different tasks as necessitated by their changing role. The job holder will do all tasks within their level of skills and abilities.
Required Skills & Experience
- Highly desirable to have 3+ years of experience supporting and developing solutions in a 24/7 media production, broadcast, or immersive technology environment.
- Proficient in Windows and macOS systems administration, including servers, and workstations.
- Solid understanding of media workflows, real-time content pipelines, rendering systems, and file delivery mechanisms.
- Solid fault diagnosis and problem-solving capabilities in complex, interconnected broadcast engineering systems.
- Familiarity with media-related computer networks, hardware, and software platforms.
- Proficient in using monitoring and diagnostic tools to proactively detect and resolve issues.
- Able to work collaboratively with external vendors and internal partners to ensure seamless technical operations.
- Excellent organisational and communication skills with keen attention to detail.
- Ability to prioritise tasks based on service impact and operate effectively under pressure.
Desired Skills
- Experience with Evertz broadcast and routing systems.
- Knowledge of Dell EMC PowerScale (Isilon) storage infrastructure.
- Experience with Dante audio-over-IP systems and signal routing.
- Familiarity with real-time engines such as Unreal Engine and Unity.
- Ability to script or automate basic tasks using tools such as PowerShell or Python.
Education
- A bachelor's degree, or equivalent vocational or practical experience in broadcast engineering, media technology, or a related field.
Salary: On application
24 Annual Leave days
Medical Insurance (after three months)
Life Assurance (after three months)
Mintago – pension salary sacrifice, access to retail vouchers, salary sacrifice across childcare
EAP
Linked In Learning
Central London offices
Equal Opportunity Employer
Broadcast System Engineer employer: Outernet London
Contact Detail:
Outernet London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broadcast System Engineer
✨Tip Number 1
Familiarise yourself with the latest broadcast technologies and tools mentioned in the job description, such as Evertz systems and Dante audio-over-IP. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the broadcast engineering field, especially those who work with immersive technology. Attend industry events or join online forums to connect with potential colleagues and learn more about the company culture at Outernet.
✨Tip Number 3
Prepare to discuss specific examples of how you've resolved complex issues in previous roles. Highlight your problem-solving skills and experience with monitoring tools, as these are crucial for the Broadcast System Engineer position.
✨Tip Number 4
Showcase your ability to work under pressure by sharing experiences where you successfully managed multiple tasks or projects simultaneously. This will align well with the fast-paced environment described in the job listing.
We think you need these skills to ace Broadcast System Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in broadcast engineering, particularly any roles where you've supported and developed solutions in a 24/7 media production environment. Emphasise your proficiency in Windows and macOS systems administration.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your fault diagnosis capabilities and experience with monitoring tools. Show how you can contribute to the continuous improvement of their broadcast systems.
Highlight Relevant Projects: If you've worked on projects involving immersive audio workflows or broadcast technology platforms, be sure to include these in your application. Detail your role and the impact of your contributions to demonstrate your hands-on experience.
Proofread and Edit: Before submitting your application, take the time to proofread your documents. Check for spelling and grammatical errors, and ensure that your formatting is consistent. A polished application reflects your attention to detail, which is crucial in a technical role.
How to prepare for a job interview at Outernet London
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows and macOS systems administration, as well as any specific broadcast technologies you've worked with. Highlight your familiarity with media workflows and real-time content pipelines, as these are crucial for the role.
✨Demonstrate Problem-Solving Abilities
Expect to be asked about complex issues you've resolved in previous roles. Prepare examples that showcase your fault diagnosis skills and how you approached troubleshooting in interconnected broadcast systems.
✨Emphasise Collaboration Experience
Since the role involves working with various teams and external vendors, share examples of successful collaborations. Discuss how you’ve integrated technical solutions with business needs and contributed to team projects.
✨Prepare for Compliance Questions
Familiarise yourself with Ofcom standards and data protection regulations relevant to broadcast operations. Be ready to discuss how you ensure compliance in your work and maintain accurate documentation.
