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- Tasks: Join us as a Site Reliability Engineer to troubleshoot and manage incidents in a dynamic fintech environment.
- Company: Be part of a leading global fintech expanding its footprint in Europe.
- Benefits: Enjoy flexible working options, competitive pay, and opportunities for professional growth.
- Why this job: Work on cutting-edge technology while making a real impact in the financial sector.
- Qualifications: Ideal candidates have experience in SRE, DevOps, or Application Support with strong technical skills.
- Other info: Familiarity with crypto, AWS, and agile methodologies is a plus!
The predicted salary is between 36000 - 60000 £ per year.
This is an opportunity for a technical problem solving SRE to join a leading global fintech who are currently growing their presence in Europe.
Role Responsibilities:
- Investigate, troubleshoot and diagnose incidents.
- Provide first-third line investigation and diagnosis of incidents and Service Requests.
- Be the Incident coordinator for operational incidents on the core engineering production platform. This includes all technical internal communications, ensuring processes are followed and all post-incident follow up and analysis.
- Escalate incidents or services requests that require system, config or code changes to appropriate on call Engineer.
- Manage engineering service requests, prioritizing requests according to urgency/impact and ensuring requests are serviced in a timely manner.
- Work with engineers to establish or update runbooks and procedures needed for handling incidents and Service Requests.
- Develop and maintain knowledge base and respond to customer’s technical questions.
- Actively monitor integration endpoints and external programmatic dependencies (i.e venue APIs).
- Maintain scripts, dashboards and other programmatic tools acquired or built.
Qualifications & Required Skillset:
- Ability to diagnose and troubleshoot technical issues both offline and in real-time.
- Ability to handle multiple priorities and deal with ambiguity.
- Experience with incident and problem management processes.
- Experience working as an Application Support / DevOps or SRE Role (preferably within Trading & Risk Management systems).
- Experience communicating to customers as well as to senior software engineers.
- Experience with Python, PostgreSQL and Unix.
- Experience with writing intermediate to advanced SQL queries for data extraction and troubleshooting purposes.
- Experience with using and troubleshooting programming interfaces especially REST APIs and Web Sockets.
- Experience with monitoring tools (Grafana, DataDog).
- Experience working with Crypto and blockchain (DLT).
- Familiarity with common engineering development workflows and tools (e.g. JIRA, Confluence, GitHub, Scrum, etc.).
- Familiarity with scaling, monitoring, and general production challenges of real-time (banking) systems.
- Familiarity with financial services infrastructure & processes (e.g ITIL) and related systems in an SRE or DevOps capacity.
- Familiarity with AWS Cloud Infrastructure & Processes.
- Familiarity with Release management processes and SDLC using agile methodologies and best practices.
- Motivated by working with people and solving their problems.
- Understanding of basic programming constructs (loops, conditionals, data types, regular expressions) with the ability to write and read non-trivial production and operational scripts.
Site Reliability Engineer (Database) employer: Global Fintech
Contact Detail:
Global Fintech Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Reliability Engineer (Database)
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as Python, PostgreSQL, and monitoring tools like Grafana and DataDog. Having hands-on experience or projects showcasing these skills can set you apart during discussions.
✨Tip Number 2
Prepare to discuss your experience with incident management processes and how you've handled real-time troubleshooting in previous roles. Be ready to share specific examples that demonstrate your problem-solving abilities and your approach to managing multiple priorities.
✨Tip Number 3
Since communication is key in this role, practice articulating complex technical concepts in a way that's easy for non-technical stakeholders to understand. This will help you convey your ideas effectively during interviews and show your ability to bridge the gap between technical and non-technical teams.
✨Tip Number 4
Research the company’s culture and values, especially their focus on fintech and blockchain technology. Tailoring your conversation to align with their mission and demonstrating your enthusiasm for the industry can make a positive impression on the hiring team.
We think you need these skills to ace Site Reliability Engineer (Database)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in incident management, troubleshooting, and any specific technologies mentioned in the job description, such as Python, PostgreSQL, and AWS. Use keywords from the job listing to ensure your application stands out.
Craft a Compelling Cover Letter: In your cover letter, express your passion for problem-solving and your experience in SRE roles. Mention specific examples of how you've successfully managed incidents or improved processes in previous positions, particularly in fintech or similar environments.
Showcase Technical Skills: Include a section in your application that specifically lists your technical skills, such as your proficiency with SQL queries, REST APIs, and monitoring tools like Grafana or DataDog. This will help demonstrate your fit for the role at a glance.
Highlight Soft Skills: Don't forget to mention your ability to communicate effectively with both customers and senior engineers. Provide examples of how you've worked collaboratively in teams or led incident response efforts to showcase your interpersonal skills.
How to prepare for a job interview at Global Fintech
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Python, PostgreSQL, and Unix. Highlight specific projects where you diagnosed and troubleshot technical issues, especially in real-time scenarios.
✨Demonstrate Incident Management Experience
Share examples of how you've handled incidents in the past. Discuss your familiarity with incident and problem management processes, and be ready to explain how you prioritise requests based on urgency and impact.
✨Communicate Effectively
Since the role involves communicating with both customers and senior engineers, practice articulating complex technical concepts in a clear and concise manner. Prepare to answer questions about how you would handle customer inquiries.
✨Familiarity with Tools and Processes
Brush up on your knowledge of monitoring tools like Grafana and DataDog, as well as engineering workflows such as JIRA and GitHub. Be ready to discuss how you've used these tools in previous roles to manage production challenges.
