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- Tasks: Join our team to process customer requests and manage administrative tasks.
- Company: SCHÃœTZ is a leading supplier of sustainable industrial packaging since 1958.
- Benefits: Enjoy a competitive salary of £28,000 plus additional perks.
- Why this job: Be part of a dynamic team focused on innovation and customer satisfaction.
- Qualifications: IT skills are essential; previous admin experience preferred.
- Other info: Located in modern facilities in Worksop, Nottinghamshire.
The predicted salary is between 28000 - 28000 £ per year.
Innovative, Reliable, Sustainable! Since 1958, the passion for continuous development and innovation has been the driving force of the success of the SCHÜTZ group. Understanding and meeting the challenges and needs of our customers in a sustainable manner form the heart of the group’s core objectives.
SCHÃœTZ (UK), part of the global SCHÃœTZ group, was established in 1992 and is the sole UK subsidiary. We are a market leading supplier of industrial packaging to a wide range of industries and applications.
We are currently looking to recruit a Ticket Service Administrator.
Package: Circa. £28,000 + Other Benefits
We offer a collection service to our customers for the return of their empty IBC Packaging, where, based at our modern facilities in Worksop, Nottinghamshire, the successful applicant will receive and process customer requests, and be responsible for undertaking administrative tasks as a member of our IBC collection service team.
Key Tasks:
- Liaise directly with customers / end-users and internal departments
- Process collection requests from customers / end-users
- Issue relevant documentation as required
- Process and issue invoices, and follow up where overdues accrue
- Monitoring of overdue accounts
Skills / Experience:
- Proficient level of IT competence - SAP experience would be advantageous
- Previous administrative background
- Polite & professional personal skills
- Good organisational & prioritising skills
Individual Requirements:
- Self-motivated; Pro-active
- Enthusiastic and willing to succeed
- Good communicator; ability to work as part of a team
- Personable manner and presentation
If this sounds like you, please hit apply now!
Contact Detail:
Jobbydoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ticket Service Administrator...
✨Tip Number 1
Familiarise yourself with the SCHÃœTZ group and their commitment to sustainability. Understanding their core values will help you align your responses during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Brush up on your IT skills, especially if you have experience with SAP. Being able to discuss your proficiency in relevant software can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed customer interactions in previous roles. Highlighting your communication skills and ability to handle administrative tasks will show that you're ready for the responsibilities of the Ticket Service Administrator position.
✨Tip Number 4
Demonstrate your organisational skills by discussing how you prioritise tasks and manage deadlines. This is crucial for the role, so having specific examples ready will help you make a strong impression.
We think you need these skills to ace Ticket Service Administrator...
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience and IT skills, particularly any familiarity with SAP. Emphasise your organisational abilities and customer service experience to align with the key tasks of the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your skills and experiences make you a great fit for the Ticket Service Administrator role.
Highlight Key Skills: In your application, clearly outline your proficiency in IT and any previous administrative roles. Use bullet points to make it easy for the hiring team to see your qualifications at a glance.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Jobbydoo
✨Show Your Customer Service Skills
As a Ticket Service Administrator, you'll be liaising directly with customers. Make sure to highlight your previous experience in customer service during the interview. Share specific examples of how you've handled customer requests or resolved issues effectively.
✨Demonstrate Your IT Proficiency
Since the role requires a proficient level of IT competence, be prepared to discuss your experience with relevant software, especially SAP if you have it. You might even want to brush up on any specific features of SAP that could relate to processing invoices or managing customer requests.
✨Emphasise Your Organisational Skills
The job involves monitoring overdue accounts and processing various requests, so showcasing your organisational skills is key. Prepare to talk about how you prioritise tasks and manage your time effectively, perhaps by sharing a past experience where you successfully juggled multiple responsibilities.
✨Be Personable and Professional
Given the importance of communication in this role, it's essential to present yourself in a personable and professional manner. Practice your communication style before the interview, ensuring you come across as friendly yet professional, which will help you connect with the interviewers.
