Full-Time Sales Assistant (Duke of York)

The JOSEPH Company is a British contemporary designer brand with a strong core of luxury essentials. Founded in 1966 by Casablanca-born Joseph Ettedgui, he was an early champion of the now iconic design houses and emerging brands alike. Today, Joseph has 23 global stores, a strong digital presence and over 400 stockists – all vibrant centres of creativity and style. Contemporary, sophisticated, and effortless – the JOSEPH label and products are defined by their dedication to craftsmanship, attention to detail and the balance between fashion and a timeless wardrobe of luxury essentials.

We are looking for talented individuals for our store at Duke of York Square, on a full-time basis, 40 hours per week. As a Sales Assistant, you will reflect the JOSEPH luxury brand image through the service you deliver, your positive and professional attitude, dress code and behaviour. You will work within a customer focused role driving client loyalty and sales through a unique and personal service.

• Provide a tailored in-store experience that is welcoming and friendly for clients.
• Demonstrate understanding of our luxury products and provide knowledgeable recommendations.
• Maximise sales opportunities to achieve store sales targets and KPIs.
• Work to maintain, to a high standard, the shop floor and display merchandise.
• Be proactive in your approach towards your clients.
• As a brand ambassador, work to build relationships with new clientele, and maintain with established clients.
• Build the bond between our brand and our customer, by answering queries, providing exemplary service, and adapting your approach based on individuals’ needs and requirements.

Additional Requirements:

• You have strong people skills — you’re approachable, a good communicator and listener and empathetic.
• Your work hours will be based on your availability, and business needs, and may vary week to week.
• You’re passionate about luxury fashion and eager to share that passion with others.
• You understand business needs and are motivated by sales.
• You show strong teamworking skills and the ability to collaborate with others.

As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package:

• 33 Days Annual Leave
• Health and Wellness resources (including a digital GP) and Retail Discounts via RetailTrust
• Wellbeing and Personal development programs via FidlLeaf
• Performance awarded bonus and/or commission scheme
• Generous staff discount towards our luxury JOSEPH products and our multi-brand products
• Access to Sample Sales, Social Events and more!

JOSEPH Company values:

• Uncompromising: We are driven by our ambitious expectations — good enough isn’t good enough.
• Integrity: How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity.
• Attention to detail: Thought, care and a great attention to detail goes into everything we do.
• Restless: Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward.

At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor.

By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and onboarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.