Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as the heartbeat of our operations, managing orders and keeping customers happy.
- Company: Window Fleur is the UK's first ready-planted window box subscription brand, rooted in creativity and nature.
- Benefits: Enjoy a flexible working environment, free seasonal plants, and a friendly team atmosphere.
- Why this job: Be part of a fast-growing brand where your proactive mindset can shine and make a real impact.
- Qualifications: 2+ years in a fast-paced D2C brand, Shopify experience, and a full driving licence required.
- Other info: Send a short video application to showcase your personality and why you'd be a great fit!
The predicted salary is between 24000 - 36000 £ per year.
6 month | 2-3 days a week | London-based, North Acton - Office move planned to SW London in Oct. Hybrid, but must be able to drive.
We’re Window Fleur – the UK’s first ready-planted window box subscription brand and we’re looking for an ultra-organised, proactive and positive team member to join our growing team as our new Logistics & Customer Operations Executive. In this varied and hands-on role, you’ll be the heartbeat of our back-end operations – keeping orders flowing smoothly, stock in check and customers happy. You’ll work closely with our founders and wider freelance team, and play a key part in helping Window Fleur as we grow.
Role responsibilities include:
- Working with our Delivery & CS team managed deliveries PO and stock management website and warehouse, updating records, liaising with suppliers
- Overseeing order fulfilment and seasonal box swaps
- Handling some day-to-day customer service enquiries
- Analysing sales and ops data to inform decisions
- Supporting inventory planning and forecasting
You must have:
- 2+ years working in a fast-paced D2C brand
- Shopify experience
- Comfort using Google Sheets / Excel to organise and analyse data
- A full driving licence
- A proactive, solutions-focused mindset: we love a problem-solver!
- Experience working independently in a small team
- Excellent organisation and communication skills
Nice to have:
- Experience with CRM platforms (e.g. Klaviyo, Hubspot, etc.)
- Familiarity with inventory planning and margin tracking
- Experience creating or refining systems and processes
- Basic knowledge of VAT and invoicing
Other perks:
- Dog very welcome
- Lots of free seasonal plants
- Flexible working environment with a small, friendly team
- Be part of a fast-growing brand rooted in creativity, nature and joy
To apply, please send a short 2-5 mins video of yourself, telling us a little bit about you and why you’d be good for the role and CV to hi@windowfleur.com. Subject Line: Logistics & Customer Operations Executive Application. We’ll be looking to extend the contract for the right candidate. Let us know if you have questions – we can’t wait to meet you! Application closes 20.06.25
Contact Detail:
Window Fleur Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics & Customer Operations Executive
✨Tip Number 1
Familiarise yourself with Window Fleur's products and services. Understanding their ready-planted window box subscription model will help you demonstrate your enthusiasm and knowledge during any discussions.
✨Tip Number 2
Highlight your experience in logistics and customer operations by preparing specific examples of how you've improved processes or solved problems in previous roles. This will show that you're proactive and solutions-focused, which is exactly what they’re looking for.
✨Tip Number 3
Since the role involves working closely with a small team, be ready to showcase your teamwork skills. Think of instances where you've collaborated effectively with others, especially in fast-paced environments.
✨Tip Number 4
Prepare to discuss your familiarity with tools like Shopify and Google Sheets. Being able to talk confidently about how you've used these platforms in past roles will set you apart as a strong candidate.
We think you need these skills to ace Logistics & Customer Operations Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Logistics & Customer Operations Executive. Familiarise yourself with the skills required, such as experience in D2C brands and proficiency in tools like Shopify and Google Sheets.
Craft Your Video: Since the application requires a video introduction, plan what you want to say. Keep it concise (2-5 minutes) and focus on your relevant experience, why you're interested in the role, and how you can contribute to Window Fleur's growth.
Tailor Your CV: Ensure your CV highlights your relevant experience, particularly in logistics, customer operations, and any specific tools mentioned in the job description. Use clear headings and bullet points for easy readability.
Follow Application Instructions: When submitting your application, ensure you follow the instructions precisely. Send your video and CV to the specified email address with the correct subject line to avoid any issues with your application being overlooked.
How to prepare for a job interview at Window Fleur
✨Showcase Your Organisational Skills
As a Logistics & Customer Operations Executive, being ultra-organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past, highlighting your ability to keep everything running smoothly.
✨Demonstrate Problem-Solving Abilities
Window Fleur values a proactive, solutions-focused mindset. Be ready to discuss specific challenges you've faced in previous roles and how you approached solving them. This will show that you're the problem-solver they're looking for.
✨Familiarise Yourself with Their Systems
Since experience with Shopify and Google Sheets/Excel is essential, brush up on these tools before the interview. You might be asked about your proficiency, so having a few examples of how you've used them effectively will give you an edge.
✨Prepare Questions About the Role
Engage with the interviewers by preparing thoughtful questions about the role and the company. This shows your genuine interest in Window Fleur and helps you understand how you can contribute to their growth.
