Job Description
Jira Admin – Dashboard & Reporting Specialist (3-Month Contract)
Location: London, UK (Hybrid)
Contract Duration: 3 months
Role Overview
We are seeking a skilled Jira Administrator to manage and optimize our Jira environment, with a primary focus on creating and maintaining custom dashboards and reports. This role involves configuring Jira to meet business needs, developing insightful dashboards, and ensuring optimal performance and usability of Jira.
🔧 Key Responsibilities
- Dashboard & Report Creation: Design and implement custom dashboards and reports tailored to business needs, utilizing Jira Query Language (JQL) and various gadgets.
- User & Permission Management: Administer user accounts, groups, and permissions to maintain secure and efficient access controls.
- System Integration: Integrate Jira with third-party tools such as Git, Jenkins, Slack, Microsoft Teams, and Confluence to enhance collaboration and data flow.
- Performance Monitoring: Monitor system performance, conduct health checks, and troubleshoot issues to ensure high availability and reliability.
- Training & Support: Provide training sessions and create documentation to educate users on best practices and efficient use of Jira dashboards and reporting tools.
- Upgrade & Maintenance: Plan and execute system upgrades, migrations, and plugin installations with minimal downtime.
- Governance & Compliance: Implement and enforce governance policies for Jira usage, ensuring compliance with organizational standards.
🛠️ Required Skills & Qualifications
- Technical Expertise: Proficiency in Jira administration, including dashboard creation, JQL, and report generation.
- Experience: 3–5 years in administering Jira, with a strong understanding of agile methodologies.
- Tools Knowledge: Experience with Atlassian Cloud and Server environments, Confluence, Bitbucket, and Crowd.
- Scripting & APIs: Familiarity with REST APIs, Shell scripting, and Python for automation tasks.
- Communication Skills: Strong verbal and written communication skills to interact with cross-functional teams and stakeholders.
- Certifications: Atlassian Certified Administrator or equivalent certification is a plus.
- Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
🌱 Preferred Qualifications
- Advanced Tools: Experience with Jira Service Management, Advanced Roadmaps, and Tempo Timesheets.
- Plugin Management: Ability to evaluate, install, and manage Jira plugins to enhance functionality.
- Cross-Tool Integration: Knowledge of integrating Jira with tools like AHA, Clarizen, Control-M, Smartsheet, GitHub, and CI/CD tools.
- ITIL Knowledge: Understanding of ITIL processes and best practices for service management.
Contact Detail:
Qualient Technology Solutions UK Limited Recruiting Team