Desktop Support Engineer

Direct message the job poster from Harrington Starr

You’ll be joining a leading Financial Services organisation providing hands‑on desktop support across a mixed Windows and Linux environment.

You’ll be part of a small, high‑performing IT team responsible for delivering first‑class support to users in beautiful, modern London offices. Around 60% of the business operates on Linux, so you’ll bring solid technical knowledge across both platforms and a proactive, customer‑focused approach to day‑to‑day problem‑solving.

This is a fully on‑site position, ideal for someone who enjoys working face‑to‑face with users and providing dependable, professional support in a fast‑paced environment.

Job Responsibilities

• Provide first and second‑line desktop support across Windows and Linux environments.
• Troubleshoot and resolve hardware, software, and network‑related issues.
• Install, configure, and maintain desktops, laptops, and peripherals.
• Support core business applications and user account administration.
• Escalate complex technical issues to relevant teams where necessary.
• Maintain accurate records in service management systems.
• Deliver excellent customer service and communicate clearly with users at all levels.

Skills you’ll need

• Proven experience in desktop support within Financial Services or another professional environment. Ideally a trade floor environment.
• Strong knowledge of Windows and Linux operating systems (Ubuntu or similar).
• Familiarity with Active Directory, Microsoft 365, and general network troubleshooting.
• Excellent problem‑solving and communication skills.
• Ability to manage priorities and work independently in a busy office environment.

Nice to have

• Experience supporting trading or front‑office users.
• Familiarity with ServiceNow or similar ticketing tools.
• Knowledge of scripting or automation in Linux environments.
• Hardware deployment and imaging experience.

Apply now or email Barry.Ansell@HarringtonStarr.com for a faster review.

Seniority level

• Associate

Employment type

• Contract

Job function

• Finance, Information Technology, and Consulting

Industries

• Financial Services, IT System Training and Support, and Investment Banking

Desktop Support – Hedge Fund – up to £90k