Business Support Manager

Business Support Manager

Lancaster Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage contract production and administration with a focus on detail and efficiency.
  • Company: Join a dynamic team dedicated to delivering exceptional business support services.
  • Benefits: Enjoy flexible home and office working, plus opportunities for travel across the UK.
  • Why this job: Be part of a supportive culture that values client care and personal growth.
  • Qualifications: Detail-oriented individuals with IT skills; legal admin experience is a plus.
  • Other info: Ideal for self-motivated candidates ready to tackle diverse projects.

The predicted salary is between 36000 - 60000 £ per year.

Reports To: Head of Business Support (HBS)

Location / Region: Home and office based with occasional travel nationwide

Key Objectives:

To provide effective and efficient contract production and administration within the Business Support Function. Ensuring that all aspects of the work streams are managed and prioritised effectively. Demonstrating a high level of attention to detail and focus.

Main Activities:

  • Responsible for the production of Pre-Construction Service Agreements and variations as required.
  • Responsible for the production of consultants’ appointment letters and variations as required.
  • Manage the production of Access Agreements for the Leisure Framework and any variation as required.
  • Responsible for the production and management of Delivery Agreements.
  • Assist with the production and management of Building Contracts.
  • Responsible for the production and management to completion of collateral warranties.
  • Support HBS in concluding proposed amendments to relevant contract documents with clients, contractors and consultants.
  • Liaise with external lawyer in agreeing amendments to contract documents.
  • Adhere to internal governance processes to ensure projects are approved at the relevant stages.
  • Attend project meetings (on Teams) as required.
  • Co-ordinate post build assessments and usage reports.
  • Responsible for the production and management of Delivery Agreements for TA6.
  • Management of supply chain Insurance documents.
  • Undertake other projects or schemes of work commensurate to the post.
  • To perform ad-hoc tasks as and when required.

Measures / Dimensions / Size of job:

  • Ability to manage own workload and prioritise tasks to ensure personal KPIs are achieved.
  • High awareness of client care with a genuine desire to provide clients with service excellence.
  • Self-motivated, focused and well organised, with excellent time management skills and the ability to demonstrate critical thinking.
  • Excellent communication, organisation and writing skills.
  • Ability to work accurately with attention to detail.
  • A pro-active attitude and ready to ‘get stuck in’.
  • Ability to use appropriate judgment in involving the next level (escalation) or other resources in decision making or processing.

Qualifications / Experiences:

Essential:

  • Detail orientated and highly motivated individual.
  • Ability to use appropriate IT applications including good working knowledge of all Microsoft Office applications and Adobe Acrobat.

Desirable:

  • Understanding of legal terminology and documentation.
  • Previous experience in a legal administrative role or possessing a construction contract background.

Key Relationships:

  • All members of the Alliance Team.
  • Clients and Partners.
  • Alliance supply chain.
  • External Bodies.
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Contact Detail:

Alliance Leisure Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Manager

✨Tip Number 1

Familiarise yourself with the key responsibilities of a Business Support Manager. Understanding the specific tasks, such as contract production and administration, will help you demonstrate your knowledge during interviews.

✨Tip Number 2

Network with professionals in the construction and legal sectors. Engaging with individuals who have experience in similar roles can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Showcase your attention to detail in all interactions. Whether it's through your communication style or how you present yourself, demonstrating this quality is crucial for the role.

✨Tip Number 4

Prepare for potential interview questions by thinking about scenarios where you've successfully managed multiple tasks or projects. Highlighting your organisational skills and ability to prioritise will set you apart.

We think you need these skills to ace Business Support Manager

Contract Administration
Attention to Detail
Time Management
Communication Skills
Organisational Skills
Critical Thinking
Proactive Attitude
Microsoft Office Proficiency
Adobe Acrobat Proficiency
Client Care
Legal Terminology Understanding
Construction Contract Knowledge
Self-Motivation
Workload Management

Some tips for your application 🫡

Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and tasks associated with the Business Support Manager position. This will help you tailor your application to highlight relevant skills and experiences.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in contract production, administration, or legal roles. Mention specific projects or tasks that demonstrate your attention to detail and organisational skills.

Showcase Your Skills: Make sure to showcase your communication, writing, and time management skills in your application. Provide examples of how you've successfully managed workloads and prioritised tasks in past roles.

Tailor Your Application: Customise your CV and cover letter for this specific role. Use keywords from the job description, such as 'client care', 'self-motivated', and 'critical thinking', to align your application with what the company is looking for.

How to prepare for a job interview at Alliance Leisure

✨Know the Role Inside Out

Before your interview, make sure you thoroughly understand the responsibilities and tasks associated with the Business Support Manager position. Familiarise yourself with contract production, administration, and the specific agreements mentioned in the job description.

✨Showcase Your Attention to Detail

Since this role requires a high level of attention to detail, prepare examples from your past experiences where your meticulousness made a difference. Highlight how you managed complex documents or ensured accuracy in your work.

✨Demonstrate Strong Communication Skills

Effective communication is key in this role. Be ready to discuss how you've successfully liaised with clients, contractors, and external lawyers in previous positions. Practice articulating your thoughts clearly and concisely.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities and critical thinking. Think of scenarios where you had to prioritise tasks or manage conflicting deadlines, and be prepared to explain your thought process and outcomes.

Business Support Manager
Alliance Leisure
Location: Lancaster
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