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- Tasks: Engage with property investment clients and manage their post-purchase operations.
- Company: Join a dynamic team in the real estate sector focused on client satisfaction.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
- Why this job: Make a real impact by enhancing client relationships and showcasing your expertise.
- Qualifications: 1+ year experience in client management or real estate preferred; strong communication skills required.
- Other info: Fluency in English, Cantonese, and Mandarin is essential.
The predicted salary is between 30000 - 42000 £ per year.
岗位职责:
- 主要负责维护房产投资客户的关系，确保满足他们的需求和期望。
- 监督客户购房后的运营工作，包括但不限于跟进客户房产的出租管理情况。
- 管理客户的房产项目，维护良好的客户关系。
- 协助客户处理房产的财务方面，包括跟踪收入和支出，并提供定期报告。
- 优化客户关系管理策略，有效展示我们的服务和专业。
- 配合部门负责人完成其他分配的任务。
任职要求:
- 至少1年的相关工作经验；有客户管理、投资或房地产行业背景者优先。
- 具备良好的职业道德，诚实守信，注重细节，责任心强，执行力优秀，能够承受压力，具备良好的沟通能力。
- 具备强烈的客户服务意识，能够同时处理多项任务。
- 语言要求：英语、粤语和普通话。
Customer Relationship Management Specialist employer: YOURS LINK LIMITED
Contact Detail:
YOURS LINK LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Management Specialist
✨Tip Number 1
Familiarise yourself with the real estate market and investment trends. Understanding the nuances of property management will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the real estate and client management sectors. Attend industry events or join online forums to connect with potential colleagues and learn more about the expectations for this role.
✨Tip Number 3
Brush up on your communication skills, especially in English, Cantonese, and Mandarin. Being able to articulate your thoughts clearly and effectively will be crucial in managing client relationships.
✨Tip Number 4
Prepare to discuss specific examples from your past experiences where you've successfully managed client relationships or handled multiple tasks. This will demonstrate your capability and readiness for the role.
We think you need these skills to ace Customer Relationship Management Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer relationship management, particularly in the property investment or real estate sectors. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities and requirements listed in the job description. Emphasise your ability to maintain client relationships and manage property projects effectively.
Showcase Language Skills: Since the role requires proficiency in English, Cantonese, and Mandarin, be sure to mention your language skills prominently in your application. If possible, provide examples of how you've used these languages in a professional context.
Highlight Soft Skills: The job requires strong communication abilities and a customer service mindset. Use your application to illustrate how you have successfully managed multiple tasks under pressure while maintaining a high level of client satisfaction.
How to prepare for a job interview at YOURS LINK LIMITED
✨Showcase Your Client Management Experience
Be prepared to discuss your previous experience in client management, especially in the real estate or investment sectors. Highlight specific examples where you successfully maintained client relationships and met their needs.
✨Demonstrate Strong Communication Skills
Since this role requires excellent communication abilities, practice articulating your thoughts clearly. Be ready to explain how you've effectively communicated with clients in the past, particularly in challenging situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle multiple tasks. Think of scenarios where you had to manage client expectations or resolve issues, and be ready to share how you approached these situations.
✨Research the Company and Its Services
Familiarise yourself with StudySmarter's services and how they relate to client relationship management. This will not only show your interest in the company but also help you tailor your responses to align with their values and objectives.
