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- Tasks: Manage global travel arrangements and create personalised itineraries for business travellers.
- Company: Join a dynamic international travel and events team focused on premium service.
- Benefits: Enjoy hybrid working, flexible hours, and the chance to work with a global client base.
- Why this job: This role combines creativity, responsibility, and customer engagement in a fast-paced environment.
- Qualifications: 5+ years in corporate travel, proficiency in GDS systems, and excellent communication skills required.
- Other info: Some travel may be needed for onsite event coordination; flexibility is key.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has opened up for an experienced Senior Concierge Corporate Travel Associate to join a fast-paced, international travel and events team. This role focuses on delivering high-touch, personalized travel experiences for business travellers across global markets. The ideal candidate will bring extensive travel coordination experience, excellent stakeholder management skills, and a passion for customer service.
Key Responsibilities:
- Travel & Itinerary Management
- Coordinate global travel arrangements including air, hotel, and ground transport.
- Craft detailed itineraries incorporating dining, leisure, and curated experiences.
- Liaise directly with travellers to understand preferences and special requirements.
- Provide tailored travel options that align with individual needs and budgets.
- Ensure bookings comply with all relevant travel policies and guidelines.
- Client & Stakeholder Support
- Deliver premium-level service throughout the entire travel lifecycle.
- Maintain timely and professional communication via phone, email, chat, and video.
- Build lasting relationships with vendors, partners, and internal teams.
- Anticipate traveller needs and deliver proactive, solutions-focused support.
- Issue Resolution & Compliance
- Quickly resolve travel disruptions, emergencies, and last-minute changes.
- Stay informed on industry trends, travel advisories, and emerging destinations.
- Ensure compliance with relevant travel, corporate, and industry-specific regulations.
- Operational Excellence
- Track and manage travel expenses and maintain accurate records.
- Maintain and update a database of preferred vendors and venues.
- Collaborate confidently with stakeholders at all levels.
- Understand and communicate key travel services and value offerings.
What We’re Looking For:
- Required:
- Minimum 5 years’ experience in corporate travel, concierge, or hospitality services.
- Proficiency with GDS systems (Sabre, Amadeus, Travelport/Galileo).
- Strong organizational and time management abilities.
- Advanced English fluency (additional languages desirable).
- Ability to work independently and resolve issues calmly under pressure.
- Excellent IT, communication, and interpersonal skills.
- Preferred:
- Experience with meeting & events logistics (MICE).
- Knowledge of compliance requirements in regulated industries.
- Familiarity with booking tools such as Concur.
- Background in VIP or luxury travel services.
Additional Information:
- Some travel may be required for onsite event coordination.
- Flexibility in working hours is necessary based on event and travel schedules.
- This is a hybrid role offering variety, autonomy, and the chance to work with a global client base.
Ready to Elevate the Travel Experience? If you’re passionate about premium service and global travel logistics, this role offers the perfect blend of responsibility, creativity, and customer engagement. Apply now to join a team that values detail, service excellence, and world-class experiences.
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Travel & Hospitality Administrator
✨Tip Number 1
Familiarise yourself with the latest trends in corporate travel and hospitality. Understanding what businesses are looking for in travel services can help you tailor your approach during interviews and discussions.
✨Tip Number 2
Network with professionals in the travel and hospitality industry. Attend relevant events or join online forums to connect with others who can provide insights or even referrals for the role you're interested in.
✨Tip Number 3
Showcase your experience with GDS systems like Sabre or Amadeus. Be prepared to discuss specific examples of how you've used these tools to enhance travel experiences, as this is a key requirement for the role.
✨Tip Number 4
Demonstrate your problem-solving skills by preparing examples of how you've handled travel disruptions or emergencies in the past. This will highlight your ability to remain calm under pressure, which is crucial for this position.
We think you need these skills to ace Senior Travel & Hospitality Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in corporate travel, concierge, or hospitality services. Emphasise your proficiency with GDS systems and any specific achievements that demonstrate your organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to deliver personalised travel experiences. Mention specific examples of how you've successfully managed travel arrangements and resolved issues in the past.
Highlight Relevant Skills: In your application, clearly outline your strong communication and interpersonal skills. Discuss your experience with stakeholder management and how you’ve built lasting relationships in previous roles.
Showcase Industry Knowledge: Demonstrate your understanding of current travel trends and compliance requirements in your application. Mention any additional languages you speak and how they can benefit the role, especially in a global context.
How to prepare for a job interview at Job Traffic
✨Showcase Your Travel Expertise
Be prepared to discuss your previous experience in corporate travel and how you've successfully managed complex itineraries. Highlight specific examples where you delivered exceptional service or resolved issues under pressure.
✨Demonstrate Stakeholder Management Skills
Since this role involves liaising with various stakeholders, be ready to share instances where you've built strong relationships with clients or vendors. Emphasise your communication skills and how you tailor your approach to meet different needs.
✨Familiarise Yourself with GDS Systems
Brush up on your knowledge of GDS systems like Sabre or Amadeus. Be prepared to discuss how you've used these tools in the past to streamline travel arrangements and enhance the traveller's experience.
✨Stay Updated on Industry Trends
Research current trends in the travel industry, including any recent changes in regulations or popular destinations. Showing that you're informed will demonstrate your passion for the field and your commitment to providing top-notch service.
