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For Companies At a Glance
- Tasks: Maximise vehicle sales and provide exceptional customer service in a dynamic environment.
- Company: Join Volvo Car UK, a brand known for exceeding customer expectations and creating meaningful relationships.
- Benefits: Enjoy a competitive salary with OTE, plus opportunities for personal growth and development.
- Why this job: Be part of a passionate team that values creativity, innovation, and customer satisfaction.
- Qualifications: Ideal candidates are team players with a customer-centric approach and a passion for the Volvo brand.
- Other info: Applications via LinkedIn; we celebrate diversity and inclusivity in our workplace.
The predicted salary is between 22000 - 30000 £ per year.
Volvo Car UK has an exciting opportunity for a Vehicle Sales Consultant in Maidstone, where their vision is to exceed customer expectations in all areas of the business. By creating pleasure in ownership and providing a hassle-free experience, they aim to create long-term and meaningful relationships.
What you will do:
- Maximise new and used vehicle sales through both prospecting and conquest business, achieving personal sales volume and financial targets set by the Sales Manager.
- Sell finance and insurance schemes, accessories, and extended warranties.
- Achieve agreed performance gateways in terms of penetration levels and volume.
- Offer test drives at every opportunity, ensuring manufacturer standards are observed.
- Operate the company's prospect and follow-up systems effectively, maintaining them daily, including demonstrator logs.
- Record and capture customer information to company standards, ensuring quality and consistency in all communications.
Examples of contact standards:
- Telephone: Respond within 5 rings, introduce yourself with enthusiasm, take caller’s name and contact details, identify vehicle of interest, budget, funding intention, and enquiry source, then agree next steps (e.g., appointment/test drive).
- Showroom: Capture full personal/contact details, identify vehicle of interest and budget, offer and arrange a test drive, explain finance options, and book follow-up appointments.
Who you are:
- A team player who thrives in a customer-centric, creative, and results-driven environment.
- Logical and methodical in your approach, yet innovative and energetic.
- Charismatic, creating a trusting and productive environment for customers and colleagues.
- Passionate about the Volvo brand and committed to delivering an excellent customer experience.
- Eager to learn and develop in line with the company’s goals and your own career aspirations.
How to Apply:
Applications must be submitted through LinkedIn. If you’d like more information about the role and its responsibilities, please reach out to leigh.craddock@volvocars.com.
We are committed to equal opportunities for all employees. We pride ourselves on creating a diverse and inclusive working environment where everyone can thrive, regardless of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Sales Consultant (Maidstone)
✨Tip Number 1
Familiarise yourself with the Volvo brand and its values. Understanding what makes Volvo unique will help you connect with potential customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Practice your communication skills, especially over the phone and in person. Since the role requires capturing customer information and responding promptly, being articulate and engaging will set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Volvo Car UK. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Demonstrate your sales acumen by preparing examples of how you've successfully met targets in previous roles. Be ready to discuss specific strategies you used to achieve sales goals, as this will showcase your results-driven mindset.
We think you need these skills to ace Vehicle Sales Consultant (Maidstone)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Vehicle Sales Consultant. Tailor your application to highlight relevant experience and skills that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your sales experience, customer service skills, and any relevant achievements. Use quantifiable metrics to demonstrate your success in previous roles, such as sales targets met or exceeded.
Write a Strong Cover Letter: In your cover letter, express your passion for the Volvo brand and your commitment to delivering excellent customer experiences. Mention specific examples of how you've successfully engaged customers and achieved sales goals in the past.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep you on the radar of the hiring team and demonstrate your enthusiasm for the role.
How to prepare for a job interview at Placed
✨Know Your Product
Familiarise yourself with the Volvo brand and its vehicles. Understand the features, benefits, and unique selling points of the models you will be selling. This knowledge will help you answer questions confidently and demonstrate your passion for the brand.
✨Practice Your Communication Skills
Since customer interaction is key in this role, practice your telephone and face-to-face communication skills. Be prepared to introduce yourself enthusiastically, ask the right questions, and actively listen to customer needs. Role-playing with a friend can help you refine these skills.
✨Prepare for Common Questions
Anticipate questions related to sales techniques, customer service scenarios, and how you handle pressure. Think of specific examples from your past experiences that showcase your ability to meet targets and provide excellent customer service.
✨Show Your Team Spirit
Emphasise your ability to work well in a team and contribute to a positive environment. Share examples of how you've collaborated with colleagues in the past to achieve common goals, as this aligns with the company's values.
