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- Tasks: Engage with customers post-purchase to ensure their needs are met and build strong relationships.
- Company: Protect Line invests in its people, focusing on growth and exceptional customer service.
- Benefits: Enjoy a competitive salary, flexible time off, and generous family leave options.
- Why this job: Join a vibrant team dedicated to making a difference while enjoying career growth and epic company events.
- Qualifications: No experience needed; we provide award-winning training to help you succeed.
- Other info: Celebrate milestones with extra days off and earn rewards for referrals.
The predicted salary is between 21600 - 36000 £ per year.
Would you like the opportunity to write your own pay check without working in a frontline sales role? If frontline sales isn’t your thing, but you love engaging with customers, we want to hear from you!
Investing in Our People to Protect Yours - At Protect Line, we believe that investing in every employee provides a platform for opportunity and growth. Helping people become the best version of themselves is key to delivering an exceptional service that stands out for its authentic care and trust. We view protection as a promise for the future, focusing on keeping our promises, so you can keep yours.
As an Aftersales Executive, you will engage with existing customers who have recently purchased a policy, ensuring it suits their needs, and if not, exploring alternatives that better meet their expectations. Your success in this role depends on your ability to forge strong customer relationships and genuinely address their concerns.
While engaging with existing customers, you may not always receive an immediate 'yes.' In this role, you’ll need to excel in conversational skills and effectively address objections, turning every 'no' into a 'tell me more.'
No Experience? No Worries! We offer an award-winning training programme that transforms beginners into sales professionals. With your dedication and our support, success is within reach.
Why choose Protect Line:
- Competitive Salary: Start with a £30,000 base, plus uncapped commission. With a realistic OTE of £45,000, your dreams are within reach—whether it’s a new car, fabulous holidays, or your dream house!
- Career Growth: Our platinum pathway offers clear steps for career advancement, increasing your salary and adding perks like car allowances, wellbeing allowances and more holiday time.
- Enhanced Family Leave: Generous maternity, paternity, adoption, and surrogacy packages offer substantial support during those important life changes.
- Flexible Time Off: Holiday entitlement raising on length of service as well as the opportunity to purchase additional leave or convert unused days into extra pay! Plus, take paid leave for appointments, emergencies, or any of life’s surprises.
- Loyalty Rewards: Celebrate life events with extra paid days off for birthdays, weddings, new home purchases and your child’s first birthday.
- Core 100 Club: Celebrate as a top performer with exclusive nights out and access to the luxurious Core 100 Lounge.
- Epic Company Events: Our Summer and Christmas parties are legendary—get ready to join the fun!
- Sabbatical Opportunities: After 15 years of service, enjoy 4 weeks of paid leave to explore, learn, or recharge.
- Recommend a Friend: Earn £1,500 for each successful referral to our team.
- Discounts and Rewards: Enjoy a variety of perks, from eye care vouchers to local retailer discounts.
- Secure Your Future: Benefit from our pension scheme, death in service benefits, and more.
Your new journey as an Aftersales Executive starts here! It’s not just a job - it’s a thrilling journey towards becoming the best professional version of yourself. So come and join our extraordinary team of customer champions who are all about doing the right thing in every way imaginable. We don’t settle for ordinary, we strive for extraordinary! So, if you’re someone who loves turning good outcomes into incredible ones, then get ready for an exhilarating adventure with us!
At Protect Line, we believe in equality, diversity, and inclusion. We’re proud to be a place where anyone with any background or experience can flourish. Come, see for yourself, and be part of something amazing!
Whilst we would love to be able to respond to every application we receive, it isn’t always possible due to the high volume we receive each day. If you have not heard from us within 7 working days, please assume that your application has not been successful.
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aftersales Executive
✨Tip Number 1
Familiarise yourself with the company's values and mission. Understanding Protect Line's commitment to customer care and employee growth will help you align your conversation during interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Practice your conversational skills by engaging in role-play scenarios. This will prepare you for handling objections and turning 'no' into 'tell me more', which is crucial for the Aftersales Executive role.
✨Tip Number 3
Network with current or former employees of Protect Line on platforms like LinkedIn. They can provide insights into the company culture and expectations, giving you an edge in understanding what it takes to succeed in the role.
✨Tip Number 4
Prepare questions that demonstrate your interest in customer engagement and relationship building. Asking thoughtful questions during your interview can set you apart and show your genuine enthusiasm for the position.
We think you need these skills to ace Aftersales Executive
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Aftersales Executive. Highlight your customer engagement skills and ability to build relationships in your application.
Tailor Your CV: Customise your CV to reflect relevant experiences that showcase your conversational skills and ability to handle objections. Use specific examples that demonstrate how you've successfully engaged with customers in the past.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also explains why you're a great fit for Protect Line. Mention your passion for helping others and how you align with their values of care and trust.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in customer-facing roles.
How to prepare for a job interview at Job Traffic
✨Understand the Role
Before your interview, make sure you thoroughly understand the Aftersales Executive role. Familiarise yourself with the responsibilities, such as engaging with customers and addressing their concerns. This will help you demonstrate your knowledge and enthusiasm during the conversation.
✨Showcase Your Communication Skills
Since this role requires excellent conversational skills, prepare to showcase your ability to engage with customers. Think of examples from your past experiences where you successfully handled objections or turned a 'no' into a positive outcome. This will highlight your suitability for the position.
✨Emphasise Relationship Building
The ability to forge strong customer relationships is key in this role. Be ready to discuss how you have built rapport with clients in previous roles or situations. Highlight your genuine care for customer needs and how you can contribute to Protect Line's mission of authentic care.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the company culture, training programmes, or career advancement opportunities. This shows your interest in the role and helps you assess if it's the right fit for you.
