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- Tasks: Analyse data, create reports, and support business decisions with actionable insights.
- Company: Join AutoProtect Group, a leader in transforming the automotive industry with innovative solutions.
- Benefits: Enjoy a competitive salary, flexible working options, and a dynamic team culture.
- Why this job: Be part of a forward-thinking company that values your input and fosters growth.
- Qualifications: Experience with data analysis, Excel, and strong communication skills are essential.
- Other info: This is a full-time, fixed-term contract for 12 months, based remotely.
The predicted salary is between 34000 - 51000 £ per year.
Location: Home Based
Salary: £40-45,000
Full-time: Fixed term contract- 12 months
Job summary:
Your tasks centre around understanding the business unit’s processes and data/reporting needs, translating them into actionable data frameworks, and outputs (dashboard/reports) to facilitate insightful analysis for strategic decision-making within the business unit. Once these are in place, you will complement these outputs with analysis and commentary on the trends and potential implications thereof.
What you’ll do:
- Analyse different performance metrics across the assigned business unit, producing meaningful reporting outputs that will allow for data driven insights and engagement.
- Providing data insights and commentary on trends and their potential implications for performance, problem-solving and planning.
- Present and explain data and associate insights in non-technical terms and engaging with stakeholders at any level.
- Working with the business unit stakeholders, to design, spec and build data requirements and support the development of business dashboards in ThoughtSpot/PowerBI and Excel.
- Participate in efforts to design, build, and develop rapid proof-of-concept (PoC) data solutions and dashboards/reporting.
- Analyse data needs across systems and processes utilised across OPS, coordinating or supporting new data/change requests.
- Produce bespoke queries/data extracts for stakeholders to enrich them with information in order to answer questions, address problems or make decisions.
- Proactively participate in all stages of continuous improvement initiatives as well as new business requirements/projects.
- Business support of the telephony system, the Ops and telephony data, IVR configuration and reporting outputs.
What you’ll bring:
Skills and competencies
- Ability to work with various data modelling techniques and strategies including Kimble/Inmon, Data-Mesh etc.
- Apply knowledge of basic principles, methods and practices to simple and moderately complex assignments.
- Organised and able to prioritise work to meet deadlines and provide a high-quality output.
- The right combination of analytical, technical and commercial awareness to manage the conflicting needs of different stakeholders.
- Engaging with others to ensure understanding and desired outcome.
- A confident self-starter, with the ability to build effective relationships, positively influencing colleagues and clients to become a ‘trusted advisor’.
- Good attention to detail when working with data, figures or outputs. Being able to spot anomalies and issues quickly and effectively to identify root cause or patterns of interest.
Personal attributes
- Resilient under pressure and comfortable in a changeable environment.
- With drive and determination to achieve goals, seeks to understand and resolve problems and show initiative.
- Good communicator with people at all levels, including the ability to communicate complex technical information to non-technical users.
What we’re looking for:
Essential:
- Demonstrated experience in working with Data and Excel.
- Ability to create and present recommendations, dashboards and reports.
- Proficiency in MS Office (Excel – utilising Pivot Tables and Pivot Charts).
- Experience utilising business systems and how they interact with each other and the users.
Preferred:
- Knowledge and experience of Financial Systems Support (Access Dimensions) or ServiceNow Support and Administration.
- Experience with SQL, PowerBI, Tableau etc.
- Experience of cloud data solutions (AWS, Google, Microsoft Azure), AWS preferred.
Unfortunately, we are unable to provide sponsorship for work permits. Please only apply if you have the right to work in the UK.
Join AutoProtect Group and Shape the Future:
Are you ready to be part of an innovative company that’s transforming the automotive industry? At AutoProtect Group, we are dedicated to providing products, platforms, and services that empower vehicle retailers, manufacturers, finance lenders, and brokers. Our solutions simplify operations and boost profitability, while our award-winning customer service ensures a smooth experience for users.
Our diverse business includes four key branches:
- AutoProtect: Recognised for its outstanding warranties and value-added insurance products.
- Shine!: Our expert, BSI Kitemarke and carbon neutral mobile vehicle repair network.
- DealTrak: A cutting-edge software platform connecting automotive finance providers with their customers.
- iComply: Specialised compliance consultancy serving the automotive sector.
We offer our products directly to consumers through online sales channels, ensuring affordability and accessibility. With an agile, efficient team, we’re well-positioned to respond to market demands and introduce new products when the time is right. Our mission is to sustain our impressive growth for years to come, and we invite you to be a part of our journey.
Please note we are not working with agencies at this time.
Contact Detail:
Placed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Support Specialist (Harlow)
✨Tip Number 1
Familiarise yourself with the specific data modelling techniques mentioned in the job description, such as Kimble and Inmon. Understanding these frameworks will not only help you during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your skills in PowerBI and Excel, particularly with Pivot Tables and Charts. Being able to showcase your proficiency in these tools can set you apart from other candidates and show that you're ready to hit the ground running.
✨Tip Number 3
Prepare to discuss how you've previously engaged with stakeholders to translate complex data into actionable insights. Having concrete examples ready will illustrate your ability to communicate effectively across different levels of an organisation.
✨Tip Number 4
Research AutoProtect Group and their various branches to understand their business model and how data plays a role in their operations. This knowledge will help you tailor your responses in interviews and show your genuine interest in the company.
We think you need these skills to ace Data Support Specialist (Harlow)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in data analysis, reporting, and the specific tools mentioned in the job description, such as Excel, PowerBI, and SQL. Use keywords from the job listing to ensure your application stands out.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the Data Support Specialist role and how your skills align with the company's needs. Mention specific examples of past projects where you've successfully analysed data and provided insights.
Showcase Your Technical Skills: Clearly outline your proficiency in data modelling techniques and any relevant software or systems you've worked with. If you have experience with cloud data solutions or financial systems, be sure to include that as well.
Prepare for Potential Questions: Think about how you would explain complex data concepts to non-technical stakeholders. Be ready to discuss your analytical approach and how you've used data to drive decision-making in previous roles.
How to prepare for a job interview at Placed
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Data Support Specialist. Familiarise yourself with data modelling techniques and the tools mentioned in the job description, such as PowerBI and Excel. This will help you answer questions confidently and demonstrate your knowledge.
✨Prepare for Technical Questions
Expect to be asked about your experience with data analysis and reporting. Be ready to discuss specific projects where you've used SQL, Excel, or other data tools. Prepare examples that showcase your ability to translate complex data into actionable insights.
✨Communicate Clearly
Since the role involves explaining data insights to non-technical stakeholders, practice how you would present complex information in simple terms. Use clear, concise language and consider using visual aids if appropriate during the interview.
✨Show Your Problem-Solving Skills
Be prepared to discuss how you've approached problem-solving in previous roles. Think of examples where you've identified issues in data or processes and how you resolved them. Highlight your analytical skills and attention to detail, as these are crucial for the position.
