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For Companies At a Glance
- Tasks: Manage and develop a portfolio of Private Banking clients while supporting senior managers.
- Company: Join a leading bank known for its commitment to excellence in Private Banking.
- Benefits: Enjoy opportunities for professional development and support for qualifications.
- Why this job: Be part of a dynamic team focused on client relationships and business growth.
- Qualifications: Degree level education and fluency in Arabic required; CISI Level 4 preferred.
- Other info: Gain valuable experience in financial services and compliance.
The predicted salary is between 36000 - 60000 £ per year.
The role holder is responsible for managing and developing a small portfolio of Private Banking clients, and supporting Relationship Managers and Senior Relationship Managers in the management of their Private Banking Relationships. They will be required to contribute to business growth through the provision of quality service/products to the Bank's clients whilst adhering to the relevant regulatory and compliance policies and procedures.
Business Development & Portfolio Management
- Develop a very strong understanding of own client portfolio in order to manage, control and proactively develop existing clients, identifying cross-selling business opportunities and providing high-quality service solutions.
- Work closely with up to 3 Relationship Managers, providing them with ongoing support in the management of their client relationships.
- Accurately assess the risk profile, suitability and appropriateness of clients when marketing PB products and services by maintaining accurate and up-to-date call reports.
- Proactively build a pipeline of new business, identify potential new client relationships from own network to meet individual growth targets and contribute to the overall success of the department.
- Achieve agreed individual performance targets for deposit growth, income generation, product sales and new client growth targets.
- Assist in establishing, developing and maintaining the reputation of EAB Private Banking as a centre of excellence.
- Co-ordinate with EAB’s other departments to ensure that client services are offered at the highest possible standards.
- Assist in the origination, planning and implementation of Private Banking policies to meet the Bank’s and departmental strategic objectives and financial targets.
- Assist in the design, direction, delivery and support of Private Banking products and services/marketing initiatives to other business lines of the Bank and support of cross-selling initiatives to other internal and external clients.
Risk & Regulatory Duties
- Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk.
- Report policy, procedure and/or regulatory breaches or suspicions to the Risk and/or Compliance departments in line with the Bank’s policies.
- Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches.
- Identify new risks/control gaps and escalate accordingly to your Line Manager and/or Head of Department.
- Ensure customer complaints are managed in line with the Bank's procedures, and the Bank’s Consumer Duty guidelines are adhered to at all times.
Financial Crime
- Act as the “First Line of Defence”.
- Responsible for the accurate execution of Financial Crime Prevention controls in accordance with the Bank's policies and procedures.
- Ensure KYC reviews for own portfolio are completed in line with due dates and agreed EAB KYC standards.
- Maintain KYC knowledge of assigned client portfolio and ensure Due Diligence/Enhanced Due Diligence (EDD) is carried out as required depending on the risk category of the clients and update the Bank’s KYC databases.
- Accurately assess the risk category of existing and new clients.
- Follow the KYC deficient process for KYC deficient customers.
- Be vigilant to unusual or suspicious behaviour by our customers and report any suspicions to the MLRO.
Qualifications
- Educated to a degree level.
- CISI Level 4 (or significant progression towards qualification at this level) required - the Bank will be happy to support professional qualifications as part of the individual’s progression plan.
- Fluency in Arabic is essential.
Contact Detail:
Europe Arab Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Relationship Manager
✨Tip Number 1
Familiarise yourself with the Private Banking sector and the specific services offered. Understanding the nuances of client management and the products available will help you engage more effectively during interviews.
✨Tip Number 2
Network with professionals in the banking industry, especially those who work in Private Banking. Attend relevant events or join online forums to build connections that could provide insights or referrals for your application.
✨Tip Number 3
Brush up on your knowledge of regulatory compliance and risk management practices. Being able to discuss these topics confidently will demonstrate your preparedness for the role and your commitment to adhering to industry standards.
✨Tip Number 4
Highlight any experience you have in client relationship management or sales, particularly in a financial context. Be ready to share specific examples of how you've successfully developed client relationships or contributed to business growth.
We think you need these skills to ace Associate Relationship Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Associate Relationship Manager. Highlight your experience in managing client portfolios and supporting senior managers in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to develop client relationships, manage risk, and adhere to compliance policies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Private Banking and your passion for client service. Mention specific examples of how you've contributed to business growth in previous roles.
Highlight Relevant Qualifications: Ensure you mention your educational background and any relevant qualifications, such as CISI Level 4 or progress towards it. If you are fluent in Arabic, make this prominent as it is essential for the role.
How to prepare for a job interview at Europe Arab Bank
✨Know Your Portfolio Inside Out
Make sure you have a deep understanding of the Private Banking clients you'll be managing. Be prepared to discuss how you would proactively develop these relationships and identify cross-selling opportunities.
✨Demonstrate Regulatory Knowledge
Familiarise yourself with the relevant regulatory and compliance policies that govern the banking sector. Be ready to explain how you would ensure adherence to these regulations in your role.
✨Showcase Business Development Skills
Prepare examples of how you've successfully built a pipeline of new business in the past. Highlight your ability to identify potential client relationships from your network and how this can contribute to the bank's growth.
✨Highlight Team Collaboration
Since you'll be working closely with Relationship Managers, be ready to discuss your experience in supporting team members. Share specific instances where your collaboration led to improved client service or business outcomes.
