At a Glance
- Tasks: Manage payments, reduce debt, and build customer relationships in a dynamic finance team.
- Company: Join a supportive company in Reading with a focus on collaboration and growth.
- Benefits: Enjoy hybrid working, 25 days holiday, training opportunities, and a modern office environment.
- Why this job: Be part of a key role that impacts cash flow and customer satisfaction while developing your skills.
- Qualifications: Experience in accounts receivable is essential; strong communication and organisational skills are a must.
- Other info: AAT qualification is desirable but not essential; we value team players who can work independently.
The predicted salary is between 30000 - 42000 £ per year.
Location: Reading (Hybrid / Flexible working options are available)
Job Type: Full-time | Permanent
Salary: Competitive + Benefits
About the Role:
We are seeking an organised and confident Accounts Receivable / Credit Control professional to join a talented finance team. This role plays a key part in managing incoming payments, reducing aged debt, and maintaining positive customer relationships. The ideal candidate will be a strong communicator, able to manage a high-volume ledger while ensuring accuracy, professionalism, and a customer-focused approach.
Key Responsibilities:
- Manage and monitor the accounts receivable ledger, ensuring timely collection of outstanding payments
- Proactively contact customers via phone and email to chase overdue invoices
- Build and maintain strong relationships with customers to ensure timely resolution of queries
- Allocate incoming payments accurately and efficiently
- Investigate and resolve invoice or payment discrepancies
- Review customer credit limits and assist in credit checks for new accounts
- Prepare and distribute weekly aged debt reports to the Finance Manager and senior leadership
- Support month-end close with reconciliations, reporting, and journals as required
- Liaise with internal teams (sales, customer service, etc.) to resolve disputes impacting cash collection
Key Requirements:
- Previous experience in accounts receivable or credit control (essential)
- Excellent communication and negotiation skills
- Strong attention to detail and organisational skills
- Ability to work well under pressure and meet deadlines
- A team player who can also work independently
- AAT qualification or studying toward one (desirable but not essential)
What We Offer:
- Supportive and collaborative team culture
- Hybrid working opportunities
- Opportunities for training and development
- 25 days holiday + bank holidays
- Company pension scheme
- Modern office environment with great transport links
Accounts Receivable / Credit Controller employer: Career Wallet
Contact Detail:
Career Wallet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts Receivable / Credit Controller
✨Tip Number 1
Familiarise yourself with the key responsibilities of the role. Understanding how to manage and monitor accounts receivable effectively will help you demonstrate your knowledge during interviews. Be ready to discuss specific strategies you've used in the past to ensure timely collection of payments.
✨Tip Number 2
Highlight your communication skills. Since this role involves contacting customers and resolving queries, think of examples where you've successfully managed customer relationships or resolved disputes. This will show us that you're not just a numbers person but also someone who can build rapport.
✨Tip Number 3
Prepare to discuss your experience with high-volume ledgers. We want to know how you've handled similar workloads in the past. Consider sharing any tools or software you've used to stay organised and efficient, as this will demonstrate your ability to manage pressure and deadlines.
✨Tip Number 4
Research our company culture and values. Understanding our supportive and collaborative environment will help you align your answers with what we value in a team member. Be ready to explain how you can contribute to our positive workplace atmosphere while achieving financial goals.
We think you need these skills to ace Accounts Receivable / Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in accounts receivable or credit control. Use specific examples that demonstrate your communication skills and ability to manage a high-volume ledger.
Craft a Strong Cover Letter: Write a cover letter that showcases your organisational skills and customer-focused approach. Mention how you can contribute to maintaining positive customer relationships and resolving queries efficiently.
Highlight Key Skills: In your application, emphasise your attention to detail, negotiation skills, and ability to work under pressure. These are crucial for the role and will help you stand out.
Proofread Your Application: Before submitting, carefully proofread your application for any errors. A polished application reflects professionalism and attention to detail, which are essential for this position.
How to prepare for a job interview at Career Wallet
✨Showcase Your Communication Skills
As an Accounts Receivable / Credit Controller, strong communication is key. Be prepared to discuss how you've effectively communicated with customers in the past, especially when chasing overdue payments or resolving disputes.
✨Demonstrate Your Organisational Skills
This role requires managing a high-volume ledger, so highlight your organisational abilities. Share examples of how you prioritise tasks and manage your time effectively to meet deadlines.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios where you might need to resolve discrepancies or handle difficult customer interactions, and think about how you would approach these situations.
✨Research the Company Culture
Understanding the company's culture can help you align your answers with their values. Look into their team dynamics and be ready to discuss how you can contribute positively to their collaborative environment.