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- Tasks: Provide proactive technical support in a fast-paced trading environment.
- Company: Join a leading global proprietary trading firm with over 30 years of success.
- Benefits: Enjoy a competitive salary, performance bonuses, and opportunities for innovation.
- Why this job: Be part of a dynamic team shaping the future of trading technology.
- Qualifications: Experience in diverse tech environments and scripting skills are essential.
- Other info: Work directly with traders and developers in a high-performance culture.
The predicted salary is between 54000 - 126000 £ per year.
Location: London
Compensation: Up to £90,000 + Performance Bonus
Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our client sits at the intersection of finance, data, and deep tech innovation—leveraging their own capital and advanced systems to trade across global markets, unconstrained by external pressures.
This opportunity is ideal for an End-user Support or Trade Support Engineer who thrives in high-performance environments, understands the demands of a trading floor, and is excited by the pace and complexity of modern market infrastructure.
The Opportunity:
Joining a globally distributed team of expert technologists, you’ll provide mission-critical support to the London office while helping shape the user experience across the firm. This is not a reactive support role—it’s a proactive, engineering-led position with a strong focus on automation, systems optimisation, and continuous improvement.
You’ll work directly with traders, quant researchers, and developers—deploying, managing, and innovating around the systems that power one of the most agile trading operations in the industry.
Key Responsibilities:
- Delivering high-touch technical support to front-office and back-office users in a real-time, fast-paced trading environment
- Deploying, configuring, and supporting complex trading platforms and custom applications
- Collaborating with global engineering teams to align tooling, infrastructure, and user strategy
- Leading hardware provisioning, workstation builds, and onboarding workflows for technical staff
- Supporting video conferencing and high-availability meeting infrastructure
- Driving automation across user provisioning, system configuration, and diagnostic workflows
- Evaluating and introducing emerging technologies to enhance performance and reliability
Your Background:
- Extensive experience supporting heterogeneous environments (Windows, macOS, Unix/Linux)
- Deep familiarity with trade floor technology and the demands of low-latency systems
- Experience supporting or deploying trading and market data platforms
- Scripting capabilities (PowerShell, Python, Bash or similar) to automate workflows
- Strong problem-solving instinct and the ability to triage complex issues under time pressure
- Highly autonomous, intellectually curious, and able to manage competing priorities with composure
Desirable (but not essential):
- Prior experience in proprietary trading, hedge funds, or market-making firms
- Windows Server and Active Directory administration
- Exposure to Microsoft SCCM or similar enterprise tools
- Experience designing or supporting scalable VDI/remote desktop environments
This role offers the chance to operate at the heart of a world-class trading environment—where engineering isn’t just a support function, but a strategic driver of innovation and performance.
Desktop Trade Support Engineer (City of London) employer: Quant Capital
Contact Detail:
Quant Capital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Trade Support Engineer (City of London)
✨Tip Number 1
Familiarise yourself with the specific technologies and platforms mentioned in the job description. Understanding the intricacies of trading platforms and market data systems will give you an edge when discussing your experience during interviews.
✨Tip Number 2
Network with professionals in the trading and finance technology sectors. Attend industry events or join relevant online forums to connect with individuals who can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've triaged complex issues in high-pressure environments. Be ready to discuss these scenarios in detail, as they demonstrate your ability to thrive in a fast-paced trading floor setting.
✨Tip Number 4
Highlight any experience you have with automation and scripting. Since this role focuses on engineering-led support, being able to articulate how you've used tools like PowerShell or Python to improve workflows will set you apart from other candidates.
We think you need these skills to ace Desktop Trade Support Engineer (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporting trading environments and showcases your technical skills, especially in scripting and system optimisation. Use keywords from the job description to align your experience with what the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Discuss your experience in high-performance environments and how you can contribute to their engineering-led approach. Be specific about your past achievements and how they relate to the responsibilities outlined in the job description.
Showcase Technical Skills: In your application, emphasise your technical skills, particularly in supporting heterogeneous environments and your familiarity with trade floor technology. Mention any relevant scripting languages you are proficient in, as this is crucial for the role.
Highlight Problem-Solving Abilities: Provide examples in your application that demonstrate your problem-solving skills and ability to work under pressure. This could include specific instances where you triaged complex issues or improved workflows in a fast-paced environment.
How to prepare for a job interview at Quant Capital
✨Understand the Trading Environment
Familiarise yourself with the fast-paced nature of a trading floor. Be prepared to discuss how you can handle high-pressure situations and provide examples from your past experiences that demonstrate your ability to thrive in such environments.
✨Showcase Your Technical Skills
Highlight your experience with various operating systems and trading platforms. Be ready to discuss specific technologies you've worked with, especially those related to low-latency systems, and how you've used scripting languages like PowerShell or Python to automate workflows.
✨Emphasise Problem-Solving Abilities
Prepare to share examples of complex issues you've triaged under time pressure. Discuss your problem-solving approach and how you prioritise tasks when faced with multiple competing demands, as this role requires strong analytical skills.
✨Demonstrate Collaboration Skills
Since you'll be working closely with traders, quant researchers, and developers, it's crucial to show that you can collaborate effectively. Share experiences where you've successfully worked in a team to deliver solutions or improve processes, highlighting your communication skills.
