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For Companies At a Glance
- Tasks: Provide proactive technical support in a fast-paced trading environment.
- Company: Join a leading global proprietary trading firm with over 30 years of success.
- Benefits: Enjoy competitive pay, performance bonuses, and the chance to work with cutting-edge technology.
- Why this job: Be part of a dynamic team driving innovation in finance and technology.
- Qualifications: Experience in diverse tech environments and scripting skills are essential.
- Other info: Opportunity to shape user experience and enhance trading operations.
The predicted salary is between 54000 - 126000 £ per year.
Location: London
Compensation: Up to £90,000 + Performance Bonus
Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our client sits at the intersection of finance, data, and deep tech innovation—leveraging their own capital and advanced systems to trade across global markets, unconstrained by external pressures.
This opportunity is ideal for an End-user Support or Trade Support Engineer who thrives in high-performance environments, understands the demands of a trading floor, and is excited by the pace and complexity of modern market infrastructure.
The Opportunity:
Joining a globally distributed team of expert technologists, you’ll provide mission-critical support to the London office while helping shape the user experience across the firm. This is not a reactive support role—it’s a proactive, engineering-led position with a strong focus on automation, systems optimisation, and continuous improvement.
You’ll work directly with traders, quant researchers, and developers—deploying, managing, and innovating around the systems that power one of the most agile trading operations in the industry.
Key Responsibilities:
- Delivering high-touch technical support to front-office and back-office users in a real-time, fast-paced trading environment
- Deploying, configuring, and supporting complex trading platforms and custom applications
- Collaborating with global engineering teams to align tooling, infrastructure, and user strategy
- Leading hardware provisioning, workstation builds, and onboarding workflows for technical staff
- Supporting video conferencing and high-availability meeting infrastructure
- Driving automation across user provisioning, system configuration, and diagnostic workflows
- Evaluating and introducing emerging technologies to enhance performance and reliability
Your Background:
- Extensive experience supporting heterogeneous environments (Windows, macOS, Unix/Linux)
- Deep familiarity with trade floor technology and the demands of low-latency systems
- Experience supporting or deploying trading and market data platforms
- Scripting capabilities (PowerShell, Python, Bash or similar) to automate workflows
- Strong problem-solving instinct and the ability to triage complex issues under time pressure
- Highly autonomous, intellectually curious, and able to manage competing priorities with composure
Desirable (but not essential):
- Prior experience in proprietary trading, hedge funds, or market-making firms
- Windows Server and Active Directory administration
- Exposure to Microsoft SCCM or similar enterprise tools
- Experience designing or supporting scalable VDI/remote desktop environments
This role offers the chance to operate at the heart of a world-class trading environment—where engineering isn’t just a support function, but a strategic driver of innovation and performance.
Contact Detail:
Quant Capital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Trade Support Engineer (City of London)
✨Tip Number 1
Familiarise yourself with the specific technologies and platforms mentioned in the job description. Understanding the intricacies of trading systems and market data platforms will give you an edge when discussing your experience during interviews.
✨Tip Number 2
Network with professionals in the trading and finance technology sectors. Attend industry meetups or webinars to connect with people who work in similar roles, as they can provide insights and potentially refer you to opportunities at firms like ours.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've triaged complex issues in high-pressure environments. Be ready to discuss specific scenarios where your technical support made a significant impact on operations.
✨Tip Number 4
Demonstrate your proactive approach to automation and system optimisation. Prepare to share any projects or initiatives you've led that improved efficiency or user experience, as this aligns perfectly with the role's focus on continuous improvement.
We think you need these skills to ace Desktop Trade Support Engineer (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supporting trading environments and showcases your technical skills, especially in scripting and system optimisation. Use keywords from the job description to align your qualifications with what the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also demonstrates your understanding of the trading floor environment. Mention specific experiences where you provided high-touch support or improved systems, and how these relate to the responsibilities outlined in the job description.
Showcase Technical Skills: In your application, emphasise your technical skills, particularly in Windows, macOS, Unix/Linux environments, and any experience with trading platforms. If you have scripting capabilities, be sure to mention specific languages like PowerShell or Python and provide examples of how you've used them to automate workflows.
Highlight Problem-Solving Abilities: Include examples in your application that demonstrate your problem-solving skills, especially under pressure. Describe situations where you triaged complex issues or implemented solutions that enhanced performance and reliability in a fast-paced environment.
How to prepare for a job interview at Quant Capital
✨Understand the Trading Environment
Familiarise yourself with the fast-paced nature of a trading floor. Be prepared to discuss how you can handle high-pressure situations and provide examples from your past experiences that demonstrate your ability to thrive in such environments.
✨Showcase Your Technical Skills
Highlight your experience with various operating systems and trading platforms. Be ready to discuss specific tools and technologies you've used, especially those related to automation and system optimisation, as these are crucial for the role.
✨Demonstrate Problem-Solving Abilities
Prepare to share examples of complex issues you've triaged and resolved under time pressure. This will showcase your strong problem-solving instincts, which are essential for a Desktop Trade Support Engineer.
✨Emphasise Collaboration and Communication
Since you'll be working closely with traders, quant researchers, and developers, it's important to convey your ability to collaborate effectively. Discuss any previous experiences where teamwork led to successful outcomes, particularly in technical settings.
