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- Tasks: Visit customers to fix appliance issues and manage your daily schedule.
- Company: Join a dynamic team representing three incredible brands in the service industry.
- Benefits: Enjoy competitive pay, bonus incentives, staff discounts, and a generous pension contribution.
- Why this job: Gain autonomy, develop skills, and make a real impact on customer satisfaction.
- Qualifications: A full driving licence is essential; experience in White Goods Engineering is a plus.
- Other info: Receive City and Guilds-assured training to excel in your role.
The predicted salary is between 24900 - 28400 £ per year.
£32,916 - £37,304 depending on experience
Three incredible brands. One brilliant team. Join us as a Field Service Engineer for the most competitive benefits package in the industry, autonomy over your work and the satisfaction of helping customers in need.
As a Field Service Engineer, you’ll be visiting customers in their homes across Swindon and the surrounding areas, and fixing any appliance issues to get them up and running again. Managing your time through the day, you’ll keep customers and colleagues updated on your progress and keep on top of the stock levels in your van day by day.
A full, valid driving licence is required. For upselling our products you’ll be rewarded with bonus incentives on the products you sell. You’ll be organised, have strong communication skills, and be dedicated to finding the best outcome for the customer.
Ideally, we’d like experience as a White Goods Engineer. But what we really need is self-motivation and strong technical and customer service skills. Our City and Guilds-assured in-house training and support has been designed to get you ready to deliver brilliant service to our customers.
- £32,916 per annum starting salary if you’re a Field Service Engineer who does not have White Goods/ Domestic Appliance experience.
- You’ll have the opportunity to earn £37,304 once you’re fully trained and meet the minimum requirements.
- £37,304 per annum starting salary if you have a minimum of 6 months recent White Goods Engineering experience.
- Bonus potential of up to £2,500 per annum.
- Enhanced rate over time.
- Up to 6% pension contribution.
- Brilliant staff discounts on products and a range of retailers, entertainment, and days out.
The ability to lift & manoeuvre heavy objects, work in restricted spaces, regularly engage hand dexterity and colour vision are considered central requirements. Offers of employment are subject to testing to ensure that candidates are able to comply with the basic health and safety requirements of the role; this includes being able to distinguish between live, neutral and earth wires.
With the strength of our brands behind you, a culture of high-performance that motivates you and the freedom to drive your career your way, our shared ambition will inspire you and delight every customer. Our future. In your hands.
Apply now.
Trainee Field Service Engineer employer: Candy Hoover Group S.r.l.
Contact Detail:
Candy Hoover Group S.r.l. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Field Service Engineer
✨Tip Number 1
Familiarise yourself with the specific appliances and technologies that the company services. This knowledge will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Practice your communication skills, as you'll need to explain technical issues to customers clearly. Consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Network with current or former Field Service Engineers on platforms like LinkedIn. They can provide insights into the role and may even refer you internally, which can significantly boost your chances.
✨Tip Number 4
Prepare questions to ask during the interview about the company's training programmes and career progression opportunities. This shows your enthusiasm for growth and commitment to the role.
We think you need these skills to ace Trainee Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any technical skills or customer service roles. Emphasise your ability to work independently and manage time effectively, as these are key for a Field Service Engineer.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to join them, such as their commitment to customer satisfaction and the training opportunities they offer.
Highlight Relevant Skills: Clearly outline your communication skills, self-motivation, and any technical expertise you possess. If you have experience with White Goods or similar appliances, make sure to mention it prominently.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Candy Hoover Group S.r.l.
✨Showcase Your Technical Skills
As a Trainee Field Service Engineer, it's crucial to demonstrate your technical knowledge. Be prepared to discuss any relevant experience you have with appliances or similar equipment, and highlight your problem-solving abilities.
✨Emphasise Customer Service Experience
Since the role involves direct interaction with customers, showcasing your customer service skills is essential. Share examples of how you've successfully resolved customer issues in the past, as this will show your dedication to providing excellent service.
✨Demonstrate Time Management Abilities
The job requires managing your time effectively while visiting customers. Be ready to discuss how you prioritise tasks and manage your schedule, perhaps by sharing a specific example from your previous roles or experiences.
✨Prepare Questions About the Role
Having thoughtful questions prepared shows your genuine interest in the position. Ask about the training process, team dynamics, or what success looks like in the role. This not only helps you understand the job better but also leaves a positive impression on the interviewer.
