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- Tasks: Provide proactive technical support in a fast-paced trading environment.
- Company: Join a leading global proprietary trading firm with over 30 years of success.
- Benefits: Enjoy competitive pay, performance bonuses, and the chance to work with cutting-edge technology.
- Why this job: Be part of a dynamic team shaping user experience in a high-performance trading operation.
- Qualifications: Experience in diverse environments and familiarity with trading technology is essential.
- Other info: Opportunity to innovate and drive automation in a world-class trading environment.
The predicted salary is between 54000 - 126000 £ per year.
Location: London
Compensation: Up to £90,000 + Performance Bonus
Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our client sits at the intersection of finance, data, and deep tech innovation—leveraging their own capital and advanced systems to trade across global markets, unconstrained by external pressures.
This opportunity is ideal for an End-user Support or Trade Support Engineer who thrives in high-performance environments, understands the demands of a trading floor, and is excited by the pace and complexity of modern market infrastructure.
The Opportunity:
Joining a globally distributed team of expert technologists, you’ll provide mission-critical support to the London office while helping shape the user experience across the firm. This is not a reactive support role—it’s a proactive, engineering-led position with a strong focus on automation, systems optimisation, and continuous improvement. You’ll work directly with traders, quant researchers, and developers—deploying, managing, and innovating around the systems that power one of the most agile trading operations in the industry.
Key Responsibilities:
- Delivering high-touch technical support to front-office and back-office users in a real-time, fast-paced trading environment
- Deploying, configuring, and supporting complex trading platforms and custom applications
- Collaborating with global engineering teams to align tooling, infrastructure, and user strategy
- Leading hardware provisioning, workstation builds, and onboarding workflows for technical staff
- Supporting video conferencing and high-availability meeting infrastructure
- Driving automation across user provisioning, system configuration, and diagnostic workflows
- Evaluating and introducing emerging technologies to enhance performance and reliability
Your Background:
- Extensive experience supporting heterogeneous environments (Windows, macOS, Unix/Linux)
- Deep familiarity with trade floor technology and the demands of low-latency systems
- Experience supporting or deploying trading and market data platforms
- Scripting capabilities (PowerShell, Python, Bash or similar) to automate workflows
- Strong problem-solving instinct and the ability to triage complex issues under time pressure
- Highly autonomous, intellectually curious, and able to manage competing priorities with composure
Desirable (but not essential):
- Prior experience in proprietary trading, hedge funds, or market-making firms
- Windows Server and Active Directory administration
- Exposure to Microsoft SCCM or similar enterprise tools
- Experience designing or supporting scalable VDI/remote desktop environments
This role offers the chance to operate at the heart of a world-class trading environment—where engineering isn’t just a support function, but a strategic driver of innovation and performance.
Desktop Trade Support Engineer employer: Quant Capital
Contact Detail:
Quant Capital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Trade Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and platforms mentioned in the job description. Understanding the tools used in trading environments, such as Windows, macOS, and various scripting languages, will give you an edge during discussions.
✨Tip Number 2
Network with professionals in the trading and tech industry. Attend relevant meetups or webinars to connect with people who work in similar roles. This can provide insights into the company culture and potentially lead to referrals.
✨Tip Number 3
Prepare for technical interviews by practising problem-solving scenarios that are common in high-pressure environments. Being able to demonstrate your ability to triage complex issues quickly will be crucial.
✨Tip Number 4
Showcase your proactive approach to support and automation in your conversations. Discuss any past experiences where you've improved processes or implemented new technologies, as this aligns well with the role's focus on continuous improvement.
We think you need these skills to ace Desktop Trade Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in end-user support or trade support engineering. Emphasise your familiarity with trading floor technology and any scripting capabilities you possess, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the fast-paced trading environment and how your background aligns with the company's needs. Mention specific examples of how you've contributed to system optimisation or automation in previous roles.
Showcase Technical Skills: Clearly outline your technical skills related to Windows, macOS, Unix/Linux environments, and any experience with trading platforms. Highlight your problem-solving abilities and how you've triaged complex issues under pressure.
Research the Company: Familiarise yourself with the proprietary trading firm’s operations and culture. Understanding their approach to technology and innovation will help you tailor your application and prepare for potential interview questions.
How to prepare for a job interview at Quant Capital
✨Understand the Trading Environment
Familiarise yourself with the fast-paced nature of a trading floor. Be prepared to discuss how your experience aligns with the demands of low-latency systems and the importance of real-time support.
✨Showcase Your Technical Skills
Highlight your experience with heterogeneous environments, especially Windows, macOS, and Unix/Linux. Be ready to provide examples of how you've deployed or supported trading platforms and custom applications.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've triaged complex issues under pressure. Emphasise your strong problem-solving instincts and how you approach challenges in a high-stakes environment.
✨Emphasise Automation and Continuous Improvement
Since this role focuses on automation and system optimisation, be ready to talk about your scripting capabilities and any past projects where you've driven automation to enhance performance and reliability.
