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For Companies At a Glance
- Tasks: Engage customers, share fragrance knowledge, and drive sales in a luxury retail environment.
- Company: The House of Creed is a prestigious luxury perfume house known for artisan fragrances.
- Benefits: Enjoy flexible part-time hours, career development opportunities, and a vibrant team culture.
- Why this job: Join a brand that redefines luxury and values diversity, creativity, and innovation.
- Qualifications: Exceptional communication skills and a passion for luxury retail are essential; experience preferred.
- Other info: This role requires weekend availability and offers a unique chance to shape customer experiences.
About the House of Creed
The House of Creed is an authentic, luxury perfume house dedicated to the creation of highly original artisan fragrances made from the finest perfume ingredients the world has to offer.
About the role
We are seeking a Luxury Brand Ambassador for our Creed Boutique in Mount Street, London, with a passion for luxury, the drive to make a difference and the desire to shape the future of our business. This is a part-time role 3 days, 22.5 hours per week.
Purpose of the role
As a Luxury Brand Ambassador for the House of Creed, you play a pivotal role in upholding the brand's prestige and delivering an unparalleled customer experience. Your primary objective is to share knowledge and passion about our brand and products, drive sales, and maintain the highest standards of customer service.
Key responsibilities
- Product Knowledge: Develop a deep understanding of our brand, including fragrances, ingredients, and heritage, to effectively engage customers and drive sales.
- Sales Excellence: Meet and exceed sales targets through proactive customer engagement and effective storytelling of product features and benefits.
- Customer Service: Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Visual Presentation: Ensure our retail space reflects the luxury of our brand through impeccable visual merchandising standards.
Skills/Experiences desired
- Exceptional communication and interpersonal skills.
- Proven experience in luxury retail or a similar customer-facing role.
- Passion for the luxury brand and a commitment to delivering an exceptional customer experience.
- Goal-oriented with a track record of meeting and exceeding sales targets.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work weekends and holidays as needed.
- Passion for fragrance or beauty products is a plus.
Why the House of Creed?
- Luxury Redefined: We do not just sell fragrances; we offer an unparalleled luxury experience that goes beyond expectations.
- Innovation: Be part of a team that thrives on pushing boundaries and creating scents that resonate with a diverse audience.
- Diversity and Inclusion: We celebrate differences and believe that a diverse team fosters creativity and innovation.
- Career Development: Whether you are in a retail role or part of the head office team, there are plentiful opportunities for professional development and career growth.
The House of Creed is an equal opportunity employer, and we encourage candidates from all backgrounds to apply. If you feel this is the right opportunity for you, and you can demonstrate expertise in the above areas, we look forward to receiving your application.
We very much value your interest in our company. Due to a high level of applications, we regret to only be able to contact candidates we feel are best suited for this role. Thank you for your understanding.
Contact Detail:
Creed Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Brand Ambassador
✨Tip Number 1
Familiarise yourself with the House of Creed's history and product range. Understanding the brand's heritage and unique selling points will help you engage customers effectively and demonstrate your passion for luxury.
✨Tip Number 2
Practice your storytelling skills. As a Luxury Brand Ambassador, you'll need to convey the essence of each fragrance in a way that resonates with customers, so think about how to create an emotional connection through your descriptions.
✨Tip Number 3
Network within the luxury retail community. Attend events or join online forums related to luxury brands and fragrances. Building connections can provide insights into the industry and may even lead to referrals.
✨Tip Number 4
Showcase your customer service skills in real-life scenarios. Whether through volunteering or part-time roles, gaining experience in high-pressure environments will prepare you for the fast-paced nature of luxury retail.
We think you need these skills to ace Luxury Brand Ambassador
Some tips for your application 🫡
Understand the Brand: Before applying, take the time to research the House of Creed. Familiarise yourself with their fragrances, heritage, and values. This knowledge will help you convey your passion for the brand in your application.
Tailor Your CV: Highlight relevant experience in luxury retail or customer service roles. Emphasise your communication skills and any achievements related to sales targets. Make sure your CV reflects your passion for luxury products.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the brand. Discuss your understanding of luxury customer service and how you can contribute to creating memorable experiences for customers.
Showcase Your Skills: In your application, provide specific examples of how you've met sales targets or delivered exceptional customer service in previous roles. This will demonstrate your goal-oriented mindset and ability to thrive in a fast-paced environment.
How to prepare for a job interview at Creed
✨Know Your Fragrances
Make sure to familiarise yourself with the House of Creed's fragrances, their ingredients, and the stories behind them. This knowledge will help you engage customers effectively and demonstrate your passion for the brand.
✨Showcase Your Sales Skills
Prepare examples of how you've met or exceeded sales targets in previous roles. Be ready to discuss your approach to customer engagement and how you can drive sales through storytelling.
✨Emphasise Customer Service Excellence
Be prepared to share specific instances where you've delivered exceptional customer service. Highlight how you create memorable experiences that foster brand loyalty, as this is crucial for a Luxury Brand Ambassador.
✨Demonstrate Your Passion for Luxury
Express your genuine enthusiasm for luxury brands and products during the interview. Share why you believe in the House of Creed's mission and how you can contribute to maintaining its prestigious image.
