Customer Operations Executive (hybrid working)

Logistics & Customer Operations Executive 6 month | 2-3 days a week | London-based, North Acton-Office move planned to SW London in Oct. Hybrid, but must be able to drive. We’re Window Fleur – the UK’s first ready-planted window box subscription brand and we’re looking for an ultra-organised, proactive and positive team member to join our growing team as our new Logistics & Customer Operations Executive . You’ll work closely with our founders and wider freelance team, and play a key part in helping Window Fleur as we grow. Working with our Delivery & CS team managed deliveries PO and stock management website and warehouse, updating records, liaising with suppliers Handling some day-to-day customer service enquiries Analysing sales and ops data to inform decisions Supporting inventory planning and forecasting 2+ years working in a fast-paced D2C brand ~ Comfort using Google Sheets / Excel to organise and analyse data ~ A full driving licence ~ Experience with CRM platforms (e.g. Familiarity with inventory planning and margin tracking Dog very welcome Lots of free seasonal plants Flexible working environment with a small, friendly team Be part of a fast-growing brand rooted in creativity, nature and joy To apply , please send a short 2-5 mins video of yourself, telling us a little bit about you and why you\’d be good for the role and CV to hi@windowfleur.Subject Line: Logistics & Customer Operations Executive Application We\’ll be looking to extend the contract for the right candidate.