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- Tasks: Support 250 employees in using digital tools effectively through coaching and hands-on guidance.
- Company: Join a leading investment management firm focused on values and employee development.
- Benefits: Enjoy a hybrid work model with opportunities for professional growth and skill enhancement.
- Why this job: Be part of a dynamic team that champions digital dexterity and workplace transformation.
- Qualifications: Experience in digital enablement or change management; strong coaching skills are essential.
- Other info: This is a 2-year contract role based in London, requiring onsite presence.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an experienced Digital Workplace Coach to join a leading investment management firm on a high-impact, long-term contract. This is an exciting opportunity to join a well-established, values-driven team committed to helping colleagues across all levels get the best from modern workplace tools and AI-powered platforms.
What You’ll Be Doing:
- You’ll support approx. 250 employees globally (200 in London) and combine proactive outreach with responsive support, helping colleagues get the most from the digital tools they use every day.
- Your core responsibilities:
- Run coaching sessions—including 1:1s, team drop-ins, onboarding, and structured masterclasses.
- Provide hands-on guidance on tools like Asana, Microsoft 365, Zoom, ChatGPT Enterprise, Superhuman, Calendly, and others.
- Proactively identify opportunities for smarter tool usage across teams and departments.
- Turn digital strategies into actionable how-to guides, workflows, and comms.
- Engage directly with Customer Success Managers from platforms (like Asana or OpenAI) to organise sessions and stay ahead of updates.
- Track tool usage, behaviours, and impact through analytics and user feedback, reporting quarterly.
- Be a champion for digital dexterity—raising the baseline for systems thinking, adaptability, and productivity across the firm.
What We’re Looking For:
- Proven experience in digital enablement, L&D, change management, or workplace transformation.
- Confidence and presence—someone comfortable proactively engaging with busy professionals, from junior staff to senior leaders.
- Strong knowledge of modern workplace tools (you won’t know them all perfectly—but you’ll be curious, adaptable, and able to leverage resources).
- Excellent coaching skills, with a clear, supportive, and empathetic style.
- Familiarity with adult learning, behavioural science, or change models (e.g., ADKAR) is a plus.
- A data-informed mindset: You use usage data and feedback loops to guide your work and measure success.
- Experience in investment management or financial services is highly desirable but not essential for standout candidates.
You’ll play a key role in raising the digital baseline of a world-class organisation that’s eager to learn—but needs the right kind of coach to guide the way. If you fit this criteria, we would love to hear from you.
Contact Detail:
Bestman Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technology Coach
✨Tip Number 1
Familiarise yourself with the specific digital tools mentioned in the job description, such as Asana, Microsoft 365, and ChatGPT Enterprise. Being able to demonstrate your knowledge and experience with these platforms during conversations will show that you're ready to hit the ground running.
✨Tip Number 2
Prepare to discuss your coaching style and how you engage with different levels of staff. Think of examples where you've successfully supported individuals or teams in adopting new technologies, as this will highlight your ability to connect with busy professionals.
✨Tip Number 3
Showcase your understanding of data-informed decision-making. Be ready to talk about how you've used analytics and user feedback in previous roles to improve tool usage and drive productivity, as this aligns perfectly with the role's requirements.
✨Tip Number 4
Research the investment management sector and be prepared to discuss how digital transformation can impact this industry. Even if you don't have direct experience, demonstrating your curiosity and understanding of the field can set you apart from other candidates.
We think you need these skills to ace Technology Coach
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital enablement, coaching, and workplace transformation. Use specific examples that demonstrate your ability to engage with various levels of staff and your familiarity with modern workplace tools.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills align with their needs, particularly your experience with tools like Microsoft 365 and Asana, and your approach to coaching and change management.
Showcase Your Coaching Skills: Provide examples of past coaching sessions or workshops you've led. Highlight your empathetic style and how you’ve successfully engaged with diverse groups, from junior staff to senior leaders.
Demonstrate Data-Informed Mindset: Mention any experience you have with tracking tool usage and gathering feedback. Explain how you’ve used data to inform your coaching strategies and measure success in previous roles.
How to prepare for a job interview at Bestman Solutions
✨Showcase Your Coaching Skills
Prepare to demonstrate your coaching abilities during the interview. Think of examples where you've successfully guided individuals or teams in using digital tools. Be ready to discuss your approach and how you adapt your style to different learning needs.
✨Familiarise Yourself with Key Tools
Since the role involves tools like Asana, Microsoft 365, and ChatGPT Enterprise, make sure you have a good understanding of these platforms. You don’t need to be an expert, but being able to discuss their features and benefits will show your enthusiasm and readiness for the role.
✨Demonstrate Data-Driven Decision Making
Be prepared to talk about how you use data to inform your coaching strategies. Share examples of how you've tracked tool usage or gathered feedback to improve training sessions. This will highlight your analytical mindset and commitment to continuous improvement.
✨Engage with the Company’s Values
Research the investment management firm’s values and culture. During the interview, align your responses with their mission and demonstrate how your personal values resonate with theirs. This connection can set you apart as a candidate who truly fits into their team.
