At a Glance
- Tasks: Lead the store, ensuring excellent customer service and a clean environment.
- Company: Join BUBBLE CITEA, a beloved local bubble tea brand focused on quality and customer satisfaction.
- Benefits: Enjoy free bubble tea on breaks, staff discounts, and great training opportunities.
- Why this job: Be part of a supportive family environment that values your growth and career development.
- Qualifications: Experience in a managerial role within the fast-paced food or beverage industry is essential.
- Other info: Flexible hours, including evenings and weekends, are required.
The predicted salary is between 24000 - 36000 £ per year.
JOIN US! BUBBLE CITEA is a locally renowned bubble tea brand. We aim to keep our core value of high-quality drinks, outstanding customer service, cleanliness and hygiene. We are looking for those who love customer service to join our bubble tea family and deliver excellent customer experiences to ensure a high level of customer satisfaction. Lastly, creating a family environment within the workplace is one of our key values, so our customers and employees are extremely valuable to us. To show how much we value our employees, we focus and invest in your career development and promotion. So, if you are looking for a career and not just a job, you are in the right place!
OUR MISSION
Continuously innovate, improve our services and products to create the most memorable and happy experience for our precious customers.
YOU WILL
- Be in charge and responsible for all aspects of the store.
- Set a positive tone and strong work ethic, leading by example.
- Ensure that the company's regulatory policies and daily guidelines of the store including food safety and sanitation regulations are strictly followed.
- Supervise and oversee the sales performances of the store.
- Keep the store clean and presentable.
- Ensure proper shift assignment for your team members.
- Ensure standards for quality, customer service and health and safety are met.
- Protect employees and customers by providing a safe and clean store environment.
- Maintain store part-time staff by recruiting, selecting, orienting and training.
- Maintain the stability and reputation of the store.
- Develop a passionate working environment and help our bubble baristas to constantly grow and improve.
- Build, develop and maintain a high performing team.
- Respond to customer complaints and comments.
- Train and educate your team on making drink processes and policies.
- Manage and create content for TikTok.
- Complete the reasonable tasks assigned by the company.
YOU ARE
- Experienced in a managerial/supervisor role in driving a high sales-focused culture in the fast-paced food/beverage industry.
- Able to work flexible hours, including evenings, weekends or holidays.
- Legally eligible to work in the UK.
- An energetic person with positive thinking, with a 'can do' attitude.
- Maintain regular and consistent attendance and punctuality.
- Willing to learn new skills and share your knowledge with our customers & the team.
WE WILL
- Provide amazing opportunities for career progression.
- Treat you to a free bubble tea drink on breaks during the shift.
- Offer you a staff discount scheme on our lovely bubble tea drinks.
- Provide you with great training to ensure you fit into the team as quickly as possible.
- Strive to provide numerous opportunities to help you grow while being a part of BUBBLE CITEA.
Assistant Manager employer: BUBBLE CI.TEA
Contact Detail:
BUBBLE CI.TEA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Familiarise yourself with Bubble Citea's core values and mission. Understanding their commitment to high-quality drinks and outstanding customer service will help you align your responses during the interview, showcasing that you're a perfect fit for their team.
✨Tip Number 2
Prepare examples from your previous experience that demonstrate your ability to lead a team in a fast-paced environment. Highlight specific instances where you improved sales or enhanced customer satisfaction, as these are key aspects of the Assistant Manager role.
✨Tip Number 3
Show your enthusiasm for the bubble tea industry! Research current trends and popular flavours, and be ready to discuss how you can contribute to creating memorable experiences for customers through innovative ideas and excellent service.
✨Tip Number 4
Demonstrate your willingness to learn and grow within the company. Bubble Citea values career development, so express your eagerness to take on new challenges and responsibilities, which will show them you're looking for a long-term commitment.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and managerial roles, especially in the food and beverage industry. Use specific examples that demonstrate your ability to lead a team and drive sales.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your understanding of Bubble Citea's values. Mention how you can contribute to creating a positive work environment and enhancing customer experiences.
Showcase Your Leadership Skills: In your application, emphasise your leadership qualities and any previous experience in training or developing team members. Highlight your ability to maintain high standards of cleanliness and customer service.
Express Your Enthusiasm: Convey your excitement about the opportunity to work at Bubble Citea. Share why you are drawn to their mission of innovation and customer satisfaction, and how you align with their core values.
How to prepare for a job interview at BUBBLE CI.TEA
✨Show Your Passion for Customer Service
Since Bubble Citea values outstanding customer service, make sure to express your enthusiasm for helping customers. Share specific examples from your past experiences where you went above and beyond to ensure customer satisfaction.
✨Demonstrate Leadership Skills
As an Assistant Manager, you'll need to lead by example. Prepare to discuss your previous managerial or supervisory roles, highlighting how you motivated your team and maintained a positive work environment.
✨Familiarise Yourself with Food Safety Regulations
Understanding food safety and sanitation regulations is crucial for this role. Brush up on relevant guidelines and be ready to discuss how you would ensure compliance in the store.
✨Prepare for Team Development Questions
Bubble Citea focuses on developing its employees. Be prepared to talk about how you would train and support your team members, as well as any strategies you have for building a high-performing team.