Head of Communications

Role: Head of Communications

Job Type: Permanent

Location: London, United Kingdom

Are you looking for an exciting role in Marketing? We have the perfect role for you – Head of Communications.

Careers at TCS: It means more. TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more opportunities to make an impact that matters, through challenging projects which demand ambitious innovation.

The Role

As Head of Communications, UK & Ireland (UK&I) you will be part of the UK & Ireland Marketing and Communications team. This role is key in building the TCS brand and driving and coordinating TCS’ communications programs. The roles will include supporting our headline sponsorship of the TCS London Marathon. In this role you will be managing our brand reputation, promoting our community initiatives, and handling company issues. We are seeking an experienced communications professional who will be responsible for the design, execution and reporting of the TCS UK&I communications plans for external and internal audiences.

Key Responsibilities:

• Developing and delivering a communications strategy for TCS in UK and Ireland which is aligned with the business strategy.
• Work collaboratively as a strategic partner with service/function leadership teams and report and communicate regularly on progress.
• Work closely with our PR agency, the global communications team and our UK & Ireland marketing team to ensure consistent messaging and delivery across media channels and internal channels.
• Manage the public perception of TCS and the communication plan and create awareness of the company’s initiatives across key stakeholder audiences, including media, the public, policy influencers and decision-makers, as well as government and business leaders.
• Establish and maintain strong, trusting relationships with senior leaders, supporting them to define their communications goals, providing strategic coaching and advice.
• Be responsible for the team - recruit a new Communications Manager, and line manage a Content Executive and an Internal Comms Executive, as well as a retained PR agency.
• Create media opportunities around TCS’ global and local stories, customer wins, success stories and points of view and seek to increase the company’s share of voice.
• Leverage TCS’ exciting new UK sports sponsorships and create awareness of the company’s community engagement initiatives.
• Anticipate reputational risk issues, develop and implement appropriate communication actions.
• Lead UK&I internal communications with the objective of informing and engaging employees, often partnering with the Human Resources and CSR teams.
• Utilise your communications skills to lead programmes and broad communications and content projects from the development of ‘Customer success stories’ to the creation of speeches and PoVs for senior stakeholders and flagship events.

Your Profile:

Key skills/knowledge/experience:

• Professional experience in Communications, perhaps in a B2B environment within a consulting, technology or related services firm or within a PR agency in the UK.
• Strong media relationships within the UK with experience of designing and delivering ambitious communication plans and coverage.
• Experience in content, press and media relations, crisis management, reputation management, internal communications.
• Experience of navigating complex processes and organisational frameworks to deliver results.

Rewards & Benefits

TCS is consistently voted a Top Employer in the UK and globally. Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network.

Diversity, Inclusion and Wellbeing

Tata Consultancy Services UK&I is committed to meeting the accessibility needs of all individuals in accordance with the UK Equality Act 2010 and the UK Human Rights Act 1998. We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes.

We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role.

If you are an applicant who needs any adjustments to the application process or interview, please contact us to request an adjustment.

Beware of Fraudulent offers

This is to notify you that TCS does not ask for any sort of payment or security deposit from candidates at any stage of the recruitment process. The firm never sends out job offers from free internet email services. TCS has not authorised any third-party company to collect money on their behalf. As a vigilant job seeker, beware of fraudulent recruitment activity and protect your interests!

Due to the high volume of applications, we will be unable to contact each applicant individually on the status of their application. If you have not received a direct response within 30 days, then it should be deemed unsuccessful on this occasion.

Join us and do more of what matters. Apply online now.