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- Tasks: Join a team driving digital transformation in retail, focusing on customer experience and payment platforms.
- Company: Be part of a leading UK travel brand undergoing exciting digital changes.
- Benefits: Enjoy hybrid working, competitive pay, and the chance to influence major projects.
- Why this job: Contribute to impactful initiatives that enhance customer journeys and drive innovation.
- Qualifications: 5+ years in Business Analysis, strong stakeholder skills, and experience with digital initiatives required.
- Other info: Initial 6-month contract with potential extensions; work with global teams.
The predicted salary is between 43200 - 72000 £ per year.
Contract Business Analyst x2 - Digital Transformation – Retail
Location: Southampton (Hybrid – 2-3 days onsite per week)
Duration: Initial 6 months (with potential extensions)
Rate: up to £525 p/d Umbrella
Our client is undergoing a major digital transformation and currently seeking two experienced Contract Business Analysts to support two critical initiatives within their digital portfolio.
Projects:
- Single Sign-On (SSO) Enablement: Help deliver a seamless customer experience by enabling unified login credentials across pre-booking and post-booking digital channels. A key enabler for personalisation and operational efficiency.
- Payments Platform with Promotions Capability: Support the implementation of a modern payments platform that will enable dynamic pricing and personalised promotions for customers, drawing on retail-style “pricing and promotions” strategies to drive spend and commercial uplift.
Required skills:
- 5+ years of Business Analysis experience, ideally in large, complex organisations.
- Minimum 18 months of prior contracting history (with demonstrated renewals).
- Strong stakeholder engagement skills, including the ability to influence at a senior level.
- Experience delivering both small-scale and enterprise-wide digital initiatives.
- Familiarity with Agile and Waterfall delivery methodologies.
- Confident working across global teams, including offshore stakeholders.
- Proficient in standard BA tools, techniques, and documentation.
- Proven critical thinking, analytical mindset, and strong communication skills.
- Comfortable working on product and technology change in digital environments.
- Experience supporting platform implementations or customer experience transformations.
- Understanding of digital customer journeys and platform integrations.
Apply now or reach out to learn more about joining this exciting journey to enhance the digital customer experience in one of the UK's most iconic travel brands.
Contact Detail:
Jobbydoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst...
✨Tip Number 1
Familiarise yourself with the specific digital transformation projects mentioned in the job description. Understanding Single Sign-On (SSO) and modern payments platforms will help you speak confidently about how your experience aligns with their needs.
✨Tip Number 2
Highlight your experience with Agile and Waterfall methodologies during any discussions. Be prepared to share examples of how you've successfully delivered digital initiatives using these approaches, as this is crucial for the role.
✨Tip Number 3
Demonstrate your stakeholder engagement skills by preparing to discuss how you've influenced senior-level decisions in past roles. This will show that you can effectively navigate complex organisational structures.
✨Tip Number 4
Since the role involves working with global teams, be ready to share experiences where you've collaborated with offshore stakeholders. This will illustrate your ability to work in diverse environments and manage cross-cultural communication.
We think you need these skills to ace Business Analyst...
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 5+ years of Business Analysis experience, especially in large organisations. Emphasise any contracting history and renewals to showcase your reliability.
Craft a Compelling Cover Letter: In your cover letter, address the specific projects mentioned, like Single Sign-On and Payments Platform. Explain how your skills in stakeholder engagement and digital initiatives align with their needs.
Showcase Relevant Skills: Clearly outline your familiarity with Agile and Waterfall methodologies, as well as your proficiency in BA tools. Use examples from past experiences to demonstrate your analytical mindset and communication skills.
Proofread and Format: Before submitting, ensure your application is free from errors. Use a clean format that makes it easy for recruiters to read. A polished application reflects your attention to detail, which is crucial for a Business Analyst role.
How to prepare for a job interview at Jobbydoo
✨Showcase Your Experience
Make sure to highlight your 5+ years of Business Analysis experience, especially in large organisations. Be prepared to discuss specific projects you've worked on, particularly those involving digital transformation or customer experience enhancements.
✨Demonstrate Stakeholder Engagement Skills
Since strong stakeholder engagement is crucial for this role, come equipped with examples of how you've influenced senior stakeholders in past projects. This will show your ability to navigate complex organisational structures.
✨Familiarity with Methodologies
Brush up on Agile and Waterfall methodologies, as these are key to the role. Be ready to discuss how you've applied these methodologies in your previous work, particularly in delivering digital initiatives.
✨Understand Digital Customer Journeys
Given the focus on enhancing digital customer experiences, demonstrate your understanding of digital customer journeys and platform integrations. Prepare to discuss how you've supported similar transformations in the past.
