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- Tasks: Join a team driving digital transformation in retail, focusing on customer experience and payment platforms.
- Company: Be part of a leading UK travel brand undergoing exciting digital changes.
- Benefits: Enjoy hybrid working, competitive pay, and the chance to influence major projects.
- Why this job: Contribute to impactful initiatives that enhance customer journeys and drive innovation.
- Qualifications: 5+ years in Business Analysis, strong stakeholder skills, and experience with digital initiatives required.
- Other info: Initial 6-month contract with potential extensions; work with global teams.
The predicted salary is between 43200 - 72000 £ per year.
Contract Business Analyst x2 - Digital Transformation – Retail
Location: Southampton (Hybrid – 2-3 days onsite per week)
Duration: Initial 6 months (with potential extensions)
Rate: up to £525 p/d Umbrella
Our client is undergoing a major digital transformation and currently seeking two experienced Contract Business Analysts to support two critical initiatives within their digital portfolio.
Projects:
- Single Sign-On (SSO) Enablement: Help deliver a seamless customer experience by enabling unified login credentials across pre-booking and post-booking digital channels. A key enabler for personalisation and operational efficiency.
- Payments Platform with Promotions Capability: Support the implementation of a modern payments platform that will enable dynamic pricing and personalised promotions for customers, drawing on retail-style “pricing and promotions” strategies to drive spend and commercial uplift.
Required skills:
- 5+ years of Business Analysis experience, ideally in large, complex organisations.
- Minimum 18 months of prior contracting history (with demonstrated renewals).
- Strong stakeholder engagement skills, including the ability to influence at a senior level.
- Experience delivering both small-scale and enterprise-wide digital initiatives.
- Familiarity with Agile and Waterfall delivery methodologies.
- Confident working across global teams, including offshore stakeholders.
- Proficient in standard BA tools, techniques, and documentation.
- Proven critical thinking, analytical mindset, and strong communication skills.
- Comfortable working on product and technology change in digital environments.
- Experience supporting platform implementations or customer experience transformations.
- Understanding of digital customer journeys and platform integrations.
Apply now or reach out to learn more about joining this exciting journey to enhance the digital customer experience in one of the UK's most iconic travel brands.
Business Analyst... employer: Jobbydoo
Contact Detail:
Jobbydoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst...
✨Tip Number 1
Familiarise yourself with the specific digital transformation projects mentioned in the job description, such as Single Sign-On and Payments Platform. Understanding these initiatives will allow you to speak confidently about how your experience aligns with their needs during any discussions.
✨Tip Number 2
Highlight your experience with Agile and Waterfall methodologies in conversations. Be prepared to discuss specific examples of how you've successfully delivered digital initiatives using these approaches, as this will demonstrate your capability to adapt to their working style.
✨Tip Number 3
Showcase your stakeholder engagement skills by preparing anecdotes that illustrate your ability to influence senior-level stakeholders. This is crucial for a Business Analyst role, especially in large organisations where collaboration is key.
✨Tip Number 4
Network with professionals in the retail and digital transformation sectors. Engaging with others in similar roles can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the position.
We think you need these skills to ace Business Analyst...
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 5+ years of Business Analysis experience, especially in large organisations. Emphasise your contracting history and any relevant projects that align with digital transformation initiatives.
Craft a Compelling Cover Letter: In your cover letter, address the specific projects mentioned in the job description, such as Single Sign-On and Payments Platform. Showcase your stakeholder engagement skills and how you've influenced senior-level decisions in past roles.
Highlight Relevant Skills: Clearly outline your familiarity with Agile and Waterfall methodologies, as well as your proficiency in standard BA tools. Mention any experience you have with platform implementations or customer experience transformations to stand out.
Showcase Communication Skills: Since strong communication skills are essential for this role, consider including examples of how you've effectively communicated complex ideas to diverse teams, particularly in global settings. This will demonstrate your ability to work across different stakeholders.
How to prepare for a job interview at Jobbydoo
✨Showcase Your Experience
Make sure to highlight your 5+ years of Business Analysis experience, especially in large organisations. Be prepared to discuss specific projects you've worked on, particularly those involving digital transformation or customer experience enhancements.
✨Demonstrate Stakeholder Engagement Skills
Since strong stakeholder engagement is crucial for this role, come ready with examples of how you've influenced senior stakeholders in past projects. This will show your ability to navigate complex organisational structures.
✨Familiarity with Methodologies
Brush up on Agile and Waterfall methodologies, as these are key to the role. Be ready to discuss how you've applied these methodologies in your previous work, particularly in delivering digital initiatives.
✨Understand Digital Customer Journeys
Given the focus on enhancing customer experiences, demonstrate your understanding of digital customer journeys and platform integrations. Prepare to discuss how you've supported similar transformations in the past.
